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B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

4.0 star property
Hotel in Coquelles with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Bar (on property)
Terrace/patio
Front of property
Comfort Quadruple Room, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Reception
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles offers comfort in Calais Fréthun. Guests love the terrace views, on-site mall, and dry cleaning/laundry services. Helpful staff ensures a pleasant stay, and free WiFi keeps everyone connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Air conditioning
The current price is AED 458
AED 520 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Triple Room, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Comfort Triple Room, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Comfort Quadruple Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room, Mobility Accessible, Non Smoking

Triple Room, Mobility Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Triple Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Map
Place De Cantorbery, Coquelles, Pas-de-Calais, 62231

What's nearby

  • Cité Europe - 3 min walk - 0.3 km
  • Channel Outlet - 15 min walk - 1.3 km
  • Calais Hotel de Ville - 5 min drive - 4.2 km
  • Calais Beach - 6 min drive - 4.9 km
  • Port of Calais - 9 min drive - 6.8 km

Getting around

  • Pihen Station - 9 min drive
  • Lille (LIL-Lesquin) - 86 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Vinea Pub - ‬4 min drive
  • ‪Pitaya - ‬3 min walk

About this property

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Upscale hotel near Port of Calais
At B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles, you can look forward to a terrace, a shopping mall on site, and dry cleaning/laundry services. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and multilingual staff
  • A front-desk safe, smoke-free premises, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and desk chairs.
Extra amenities include:
  • Free infant beds and free extra beds
  • Pillowtop mattresses and day beds
  • Bathrooms with separate tubs/showers and hair dryers
  • 40-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

Dinner served

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,001 reviews
The price is AED 327
AED 374 total
includes taxes & fees
2 Nov - 3 Nov
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Fixed shower seat
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.90 to 13.70 for adults, and EUR 4.50 to 4.50 for children
  • Pet fee: EUR 6 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

B B Hotel Calais Terminal Cité de l'Europe 4
B B HOTEL Calais Terminal Cité de l'Europe 4 étoiles
Novotel Suites Calais Coquelles Tunnel sous la Manche
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Hotel
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Coquelles

Frequently asked questions

Is B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6 per pet, per night. Service animals are exempt from fees.

How much is parking at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles?

Self parking is free at this property.

What time is check-in at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles?

Check-out is at noon. Late check-out is available for EUR 25.00 (subject to availability).

Where is B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles located?

Located in Calais Fréthun, this hotel is within a 15-minute walk of Cité Europe and Channel Outlet. Royal Kids Parc De Jeux and Grand Théâtre de Calais are also within 3 mi (5 km). Calais Eurotunnel Station is 29 minutes by foot.

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Reviews

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Location

9.0

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 432 out of 770 reviews
Rating 8 - Good. 253 out of 770 reviews
Rating 6 - Okay. 51 out of 770 reviews
Rating 4 - Poor. 26 out of 770 reviews
Rating 2 - Terrible. 8 out of 770 reviews

Reviews

8/10 Good

David

Liked: Amenities
Right alongside the main shopping area with lots of restaurants. First class stop off point.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel….we stayed for 1 night and it was as expected. Overall pleased.
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was very friendly and efficient. The room had everything we needed and we thought the milk in the fridge was a very nice touch
Stayed 1 night in Jul 2025

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay. Friendly staff, good facilities.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay of our two week vacation to France.
Stayed 1 night in Jun 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stop after a late Chunnel crossing.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel.

Lovely hotel - ideal for Le Shuttle. Very nice rooms and lovely friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Sheju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and friendly. The room was spacious, we really enjoyed our stay!
Stayed 1 night in May 2024

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
It was an OK stay, but the hotel is ageing, and it was far from being spotlessly clean. Otherwise, spacious room.
Stayed 1 night in Jun 2025

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, parking was convenient, staff were friendly, and room comfortable. We would book again.
Stayed 1 night in Oct 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and hotel clean and tidy. Staff very helpful and friendly.
Stayed 1 night in Apr 2023

6/10 Okay

Vicky

This is next to the B&B 2 & 3 in an area around the shopping centre which is walkable. Hotel staff were very friendly but we booked a family room and the electrics didn’t work which meant we couldn’t get into our room. Once the electrics had been reset by reception staff, our safe and air conditioning didn’t work. With 4 of us in the room, it was far too hot.
Stayed 1 night in May 2025

10/10 Excellent

Genia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stop

Great hotel with easy access to tunnel
Stayed 1 night in Aug 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay before boarding the Eurotunnel. Nice hotel in a very convenient location near the retail park/shops. Calais was a short drive - spent some time on the seafront.
Stayed 1 night in Sep 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We stayed here twice and had a great stay with our two year old. Nothing was too much trouble from the attentive staff. We enjoyed the room and the dividing curtain that helped us all get a nice sleep in the comfy beds.
Stayed 1 night in Oct 2023

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable property. Good amenities and staff were friendly. Would stay again. The air con in the room could have been better (the room was not cold enough despite being on the lowest setting).
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

2/10 Terrible

Paula

We arrived around midnight & reservation was not recognised despite having a receipt for payment in full. Tried numerous times & ended up buying another room at the same hotel.
Stayed 1 night in May 2025

10/10 Excellent

Neringa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. 3min away from eurotunnel. And such a great staff. Wow. Had the best service in a while. It was a very pleasant stay.
Stayed 1 night in Jun 2024

6/10 Okay

Izabela

Liked: Staff & service
Definiteley not 4* hotel. Good for late night sleep before taking le shuttle or ferry. Not the cleanest and not smell the best overall, but can’t expect too much from B&B hotel.. Slept in Executive Suite which has robes, complimentary soft drinks and snacks in fridge, coffee machine and kettle (kettle defo needs good clean- I wouldn’t use it). I don’t think I’d stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

Came for one night only with 2 kids. Nice large room, beds comfortable and quiet environment. Did not take the breakfast option as a little pricey. Close to a large mall so plenty of restaurants nearby.
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a pleasant overnight stop

After a long days drive from Switzerland what a fabulous welcoming hotel. Clean, fresh & so comfortable. This was a pleasant surprise it was 5 star compared to the overnight stay we had in Lucerne. I would highly recommend this hotel without a shadow of doubt . Thank you
Stayed 1 night in Jul 2023

8/10 Good

herbert

Liked: Cleanliness, staff & service
Not close to town or train terminal, but there are free buses—very confusing. Carpet in general areas is dated and dirty but the room was clean and beds very comfortable. Food in restaurant next (hotel connected) was really awful—go to the mall.
Stayed 1 night in May 2023

8/10 Good

MEHDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was as expected and fine
Stayed 1 night in Aug 2022