"The resort is beautiful, never felt crowded, and we always found chairs at the pool and beach.
Our oceanfront Sky View Suite with a plunge pool was spacious, and the plunge pool and ocean view were highlights. The room included two stocked mini fridges and full bottles of liquor. Our butler was attentive and handled reservations with ease, and the concierge helped arrange an electric scooter for my mother at a fair price. Every staff member we encountered was friendly and welcoming.
The resort isn’t without flaws. Although it feels fairly new, our bathtub was scratched and chipped, there was peeling paint, and the bathrobes and slippers felt inexpensive. We also found a few small spiders in the room. The bathroom sinks are located behind the headboard, so using them can wake the other person.
The biggest issue was the food temperature. The flavors were good, but most meals, including fresh omelets and steakhouse dinners, were only lukewarm. Hibachi was excellent because it was cooked fresh and served hot. The shower also never got hotter than lukewarm.
The spa treatment was relaxing, but disappointing afterward. We paid nearly $400 per person for a package that advertised an included service, but were told it wasn’t included. Even after showing the resort’s website, staff only said they’d notify management. Some form of compensation would have been appreciated.
Overall, the staff and accommodations made the stay enjoyable. With improvements in food temperature, maintenance,"
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