Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was somewhat unhappy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We picked a condo to rent for a short ski week with our grand daughters based on location, photos and reviews, and price. We reserved unit #6 almost 5 months prior to our stay. As our vacation approached, we paid the balance for unit #12 , thinking that was not the unit # we rented, but didn't give it a 2nd thought until we walked in after registering, and realized this was not the one we rented. Unit 12 was clean, (albeit dated), but the entry led to a very awkward and dangerous spiral stairway down to the kitchen and living area, our 9 year old grand daughter immediately missed a step and fell to the bottom of the stairs (unhurt). I have to believe there must have been many falls down this stairs. The lighting in the dining and living area was poor, not enough light to read, the management staff did bring an extra table lamp after bringing this up with them. We had a fun week skiing and visiting with family at other condos, and we were generally happy with the condition of unit 12 with the exception of the aforementioned issues. As we checked out, office staff let me know she did some research into my claim this was not the unit we rented, and she let me know the owner of unit #6 wanted to use their condo the week we already reserved it for, and bumped us to unit #12. No-one let us know if this move until we were checking out. I am very disappointed in the lack of communication prior to our arrival, and also with the seemingly worthless binding contract of a reservation. Blame for this snafu falls to both the owners, and the Crested Butte management staff.