While I want to start by acknowledging the front desk and staff—who were consistently polite and accommodating—that’s unfortunately where the positives end.
This property is marketed as “recently renovated,” but the condition of the room didn’t reflect that at all. The furnishings were outdated and worn. The mattress was lumpy and stained, with sheets that looked dingy and had visible discoloration. The pillows were flat, worn out, and no bigger than travel pillows. The bathroom was not clean—there was hair left behind from previous guests, which immediately raised sanitation concerns.
The office chair in the room had torn upholstery and was clearly past its prime. These issues alone would have made it a poor value, especially as we were scouting this hotel for a potential weekly business stay. However, the deal-breaker came the morning of check-out, when I spotted roaches in the bathroom. At that point, I quickly packed up and left—cutting my stay short.
When I mentioned this to the front desk, the response was an underwhelming, “I’m sorry, I’ll call and try to schedule a pest control.” No sense of urgency or concern for guest safety and cleanliness, which was disappointing.
We had high hopes that this might be a good, reliable spot for weekly travel, but based on this experience, we won’t be returning.
