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Hotel Boutique Santa Lucia

4.0 star property
Family-friendly hotel with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Hotel Boutique Santa Lucia

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Hallway
42-inch LCD TV with cable channels, TV
Hallway
Courtyard
Hotel Boutique Santa Lucia in Downtown Cuenca offers a luxurious retreat with complimentary cooked-to-order breakfast. Enjoy Italian cuisine at two on-site restaurants, attend the daily manager's reception, and relax in the garden or terrace with free in-room WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is AED 421
AED 464 total
4 Nov - 5 Nov

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Memory foam bed
Down duvet
Premium bedding
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, down comforters, memory foam beds, in-room safe

Twin Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Memory foam bed
Down duvet
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, memory foam beds, in-room safe

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Memory foam bed
Down duvet
Premium bedding
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room

Premium bedding, down comforters, memory foam beds, in-room safe

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Memory foam bed
Down duvet
Premium bedding
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Map
Antonio Borrero 8 44 Y Sucre, Cuenca, Azuay, 10150

What's nearby

  • Calderon Park - 2 min walk - 0.2 km
  • New Cathedral of Cuenca - 3 min walk - 0.3 km
  • Río Tomebamba & Calle Larga - 7 min walk - 0.6 km
  • Alejandro Serrano Aguilar Stadium - 14 min walk - 1.2 km
  • Mall del Rio - 5 min drive - 3.1 km

Getting around

  • Luis Cordero (Hermano Miguel) Station - 4 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Nevius Coffee Rooftop - ‬3 min walk
  • ‪Latitud Cero Taproom - ‬2 min walk
  • ‪Negroni - ‬2 min walk
  • ‪Raymipampa - ‬2 min walk
  • ‪Angelus by Tutto Freddo - ‬3 min walk

About this property

Hotel Boutique Santa Lucia

Upscale boutique hotel located in Downtown Cuenca
At Hotel Boutique Santa Lucia, you can look forward to free cooked-to-order breakfast, a free daily manager's reception, and a terrace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • Limo/town car service, express check-out, and express check-in
  • Babysitting (surcharge), free newspapers, and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Boutique Santa Lucia boast perks such as premium bedding and pillow menus, in addition to amenities like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding, memory foam beds, and down comforters
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with premium channels
  • Childcare services, heating, and daily housekeeping

Similar properties

Courtyard

Mansión Alcázar Boutique Hotel

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 320 reviews
The price is AED 536
AED 589 total
2 Nov - 3 Nov
Mansión Alcázar Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 10 per stay)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 4 km
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • LA PLACITA
  • SANTA LUCIA

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1856
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 30.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wired internet: USD 10 per stay (rates may vary)
  • Airport shuttle fee: USD 12 per vehicle
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Boutique Santa Lucia
Hotel Hotel Boutique Santa Lucia Cuenca
Cuenca Hotel Boutique Santa Lucia Hotel
Hotel Hotel Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel Cuenca

Frequently asked questions

Is Hotel Boutique Santa Lucia pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Boutique Santa Lucia?

As of 1 November 2025, prices found for a 1-night stay for 2 adults at Hotel Boutique Santa Lucia on 4 November 2025 start from $126.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Boutique Santa Lucia?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Boutique Santa Lucia?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Boutique Santa Lucia?

Check-out is at noon.

Does Hotel Boutique Santa Lucia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies.

Where is Hotel Boutique Santa Lucia located?

This family-friendly Cuenca hotel is located near the airport, just steps from Calderon Park and New Cathedral of Cuenca. Las Conceptas Museum and Convent of the Assumption are also within 5 minutes. Luis Cordero (Hermano Miguel) Station and 14n - Antonio Borrero Station are within a 5-minute walk.

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Reviews

Hotel Boutique Santa Lucia Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 235 out of 362 reviews
Rating 8 - Good. 96 out of 362 reviews
Rating 6 - Okay. 19 out of 362 reviews
Rating 4 - Poor. 6 out of 362 reviews
Rating 2 - Terrible. 6 out of 362 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent location!
Stayed 2 nights in Jun 2025

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby great!
Stayed 1 night in Sep 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely lovely!
Stayed 4 nights in Sep 2024

10/10 Excellent

Geoffrey

Liked: Amenities
This hotel is very elegant and tranquil. The staff are super friendly and helpful. It is a perfect boutique property right in the heart of Cuenca.
Stayed 4 nights in Jun 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot beverages were good
Stayed 3 nights in Aug 2025

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, its colonial decoration, personal was very polite and helpful. Breakfast was delicious!!! For sure I will be back again and recommend it tofriends!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideallic beautiful hotel with a perfect location

Excellent staff. Best location in town to see the sights and explore the culture and food
Stayed 2 nights in Jul 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Friendly staff. Easy walking to historical sites.
Stayed 1 night in May 2023

10/10 Excellent

Pengcheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful! Great location, great room/facilities, great service. Would stay there again next time in Cuenca.
Stayed 3 nights in Jul 2022

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay in Cuenca. Right in the center of the city you can walk everywhere. It also has a parking lot. Very nice boutique hotel, very clean and well decorated.
Stayed 1 night in Sep 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
Excellent service, but they need to update a little more in food.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. distinctive old hotel in the center of town. They staff was exceptionally help with scheduling extra needs and tours.
Stayed 3 nights in Jul 2022

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a espectacular hotel thanx for all guys
Stayed 2 nights in Sep 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ame este hotel y se los recomiendo a ojo cerrado. Está en el centro de la ciudad tienes cerca todo
Stayed 3 nights in Oct 2025

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada
Stayed 1 night in Oct 2025

10/10 Excellent

ALEXANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay, close to many places where to eat and on the corner of a bus stop, so you could get anywhere from it
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

6/10 Okay

gloria

Liked: Staff & service
I suggest rooms need to be update like floors, bathroom, walls, furniture.
Stayed 4 nights in Sep 2025

8/10 Good

TANYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful establishment. The front desk attendant was extremely understanding and accommodating with our late check-in. Rooms are clean and very spacious. Highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Great place, helpful staff, good breakfast and very good location
Stayed 2 nights in Jun 2025

10/10 Excellent

IRAYDA MIRTALA

Liked: Cleanliness, amenities, property conditions & facilities
Los lugares más emblemáticos están a una distancia caminable
Stayed 1 night in Jun 2025

10/10 Excellent

Alberto Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación!
Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
The hotel is in a very nice building, with a nice courtyard. We asked for a room next to the courtyard. The room was fine but the bathroom had an awful sewer smell. The hotel staff were very nice and helpful. The location is great, with easy walking to sites, restaurants, and shops. I’m not sure if I would come back due to the smell in my room.
Stayed 3 nights in May 2025

10/10 Excellent

Stalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2025