Hotel Jacarandas
2.5 star property
Travelers find the perfect balance of pampering and play at this family-friendly retreat where adults enjoy spa treatments while kids make memories
Choose dates to view prices
Photo gallery for Hotel Jacarandas
Hotel Jacarandas combines relaxation with family fun. Guests rejuvenate at Kauri Spa with facials and body wraps, or explore the garden. The property offers on-site shopping opportunities and free in-room WiFi, while children enjoy their time at the complimentary kids' club.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Pool
- Spa
- Parking included
- Free WiFi
- Air conditioning
- Business services
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Terraza B
Terraza B
- Garden view
- 20 sq m
- Sleeps 2
- 2 Double Beds
View all photos for Terraza A
Terraza A
- 25 sq m
- Sleeps 6
- 2 Double Beds and 2 Twin Beds
View all photos for Suite Tokiwa
Suite Tokiwa
- Garden view
- 25 sq m
- Sleeps 3
- 1 King Bed
About the neighborhood
Cuernavaca is home to Hotel Jacarandas. Juan Soriano Museum and Ethnobotanical Garden and Museum of Traditional and Herbal Medicine are cultural highlights, and travelers looking to shop may want to visit Artisanal Market and Forum Cuernavaca. Consider Vista Luna for a night out or Borda Gardens if you're traveling with kids. Visit our Cuernavaca travel guide
Av. Cuauhtemoc 133, Col. Chapultepec, Cuernavaca, MOR, 62450
What's nearby
Chapultepec Ecological Park15 min walk - 1.3 km
Cuauhnahuac Regional Museum6 min drive - 2.7 km- Idilio Hacienda Club15 min walk - 1.3 km
- Plaza de Armas6 min drive - 2.7 km
- Teopanzolco Archaeological Zone7 min drive - 2.3 km
Getting around
- Benito Juarez International Airport (MEX)93 min drive
Restaurants
- Hoster ía Las Quintas Resort & Spa Cuernavaca6 min walk
- Sanborns Cuernavaca Casa de Piedra6 min walk
- Burger King11 min walk
- el Camaron Guasaveño6 min walk
- Taqueria Erendira8 min walk
About this property
Hotel Jacarandas
- Family-friendly hotel
- At Hotel Jacarandas, you can look forward to shopping on site, a garden, and laundry facilities. Indulge in a body wrap, a facial, and a manicure/pedicure at Kauri Spa, the onsite spa. Enjoy onsite activities like volleyball, basketball, and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a free kid's club.
- Other perks include:
- 2 outdoor pools and a children's pool, along with pool umbrellas
- Free self parking and valet parking
- An outdoor tennis court, babysitting (surcharge), and a porter/bellhop
- Free newspapers, a 24-hour front desk, and wedding services
- Room features
- All 86 individually furnished rooms feature thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
- More conveniences in all rooms include:
- Rainfall showers, free toiletries, and hair dryers
- TVs with cable channels
- Childcare services, daily housekeeping, and phones
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Property amenities
Internet
- Available in all rooms: Free WiFi
Parking and transportation
- Free self parking on site
- Free valet parking on site
Things to do
- 2 outdoor pools
- Basketball
- Children's pool
- Free children's club
- Full-service spa
- Outdoor tennis court
- Racquetball/squash
- Shopping
- Volleyball
Family friendly
- 2 outdoor pools
- Children's pool
- Free children's club
- In-room babysitting (surcharge)
- Laundry facilities
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
Guest services
- Housekeeping (daily)
- Porter/bellhop
- Wedding services
Business services
- Business center
- Conference center
- Meeting rooms
Outdoors
- Garden
- Pool umbrellas
Full-service spa
- Body scrubs
- Body wraps
- Facials
- Manicures/pedicures
- Massage
- Spa open select days
Accessibility
- Elevator
More
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Shower
Entertainment
- TV with cable channels
More
- Air conditioning
- Connecting rooms available
- Individual furnishings
- Iron/ironing board on request
- Phone
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Guests under 11 years old are not allowed in the swimming pool, and guests under 11 years old are only allowed in the swimming pool with adult supervision
Frequently asked questions
Does Hotel Jacarandas have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Hotel Jacarandas pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Hotel Jacarandas?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Hotel Jacarandas?
Check-out is at noon.
Where is Hotel Jacarandas located?
This family-friendly Cuernavaca hotel is within 1 mi (2 km) of Chapultepec Ecological Park, Juan Soriano Museum, and Teopanzolco Archaeological Zone. Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Borda Gardens are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Jacarandas Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.8
Location
9.0
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 93 out of 183 reviews
10 - Excellent
93
Rating 8 - Good. 67 out of 183 reviews
8 - Good
67
Rating 6 - Okay. 10 out of 183 reviews
6 - Okay
10
Rating 4 - Poor. 8 out of 183 reviews
4 - Poor
8
Rating 2 - Terrible. 5 out of 183 reviews
2 - Terrible
5