"Margarita and her staff went above and beyond the week I stayed there in September of 2025. Though she is a manager, she helped with my luggage upon arrival and departure. She knew I was traveling alone and would be without people I knew for my birthday, and she went out of her way to ensure I had a wonderful birthday and week, with a small present, a chocolate treat and a personalized, colorful birthday note. She also assisted me with small things and it meant the world to me. Her staff also...

"This hotel is a little walk to the historical center but not too bad. The altitude is something you need to watch and many people get the headache and low oxygen saturation levels so you need to take it easy Day 1 and let your body acclimate. The staff was extremely kind and professional. I highly recommend this hotel. "

"Muy amables todos"

"Very nice and historical area. "

"This hotel is located near the main plaza, yet in a quiet area. Everything was great—the room was clean, spacious, and even had a balcony with a beautiful view. The bathroom had a powerful fan and a strong shower, which, based on my experience, is rare in Peru. Additionally, the hotel provided breakfast bags on both days when we had to leave early (around 6:00 AM) for tours, which was a thoughtful touch."

"Todo me pareció excelente pero lo que mas me gusto fue la atención del personal. Sobre todo las personas que te ayudan con tu check-in."

"We have one of the larger room but it was facing the street. Lots of noise, cars driving by, drunken tourists!"

"We arrived exhausted with a baby in arms and they wouldn’t accept our reservation. Either the lady was too lazy to look, or there is a problem with the app, or the hotel doesn’t work with the app anymore but the listing is still here. Either way they wouldn’t let us stay and the lady was very rude. She didn’t even bother trying to be accommodating. Now this app won’t give me a refund as if I just chose not to stay there instead of being turned away. I had to book another stay and walk across...