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El Balcon

3.0 star property
El Balcon offers a historic retreat in the heart of Cusco, where knowledgeable staff help travelers discover authentic local experiences beyond the tourist trail

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Travelers experience Cusco's heritage at El Balcon with continental breakfast and coffee shop. The sun-filled terrace offers city views, and the garden provides a quiet retreat. Multilingual staff and concierge services help guests navigate the ancient Inca capital.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony | In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Heating
Bathrobes
Private bathroom
Hair dryer
Free bottled water
In-room safe
Daily housekeeping
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

Highlights

Balcony
Heating
Bathrobes
Private bathroom
Hair dryer
Free bottled water
In-room safe
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, WiFi, bed sheets

Family Suite

Highlights

Heating
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
Free bottled water
In-room safe
Daily housekeeping
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area | In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Garden Area

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Bathrobes
Private bathroom
Hair dryer
Free bottled water
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Balcony

Suite, Balcony | In-room safe, WiFi, bed sheets

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Fireplace
Heating
Bathrobes
Private bathroom
Hair dryer
Free bottled water
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Garden Area

Twin Room, Garden Area | In-room safe, WiFi, bed sheets

Twin Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Bathrobes
Private bathroom
Hair dryer
Free bottled water
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, 3 Twin Beds, Garden Area

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Garden Area

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Bathrobes
Private bathroom
Hair dryer
Free bottled water
In-room safe
Daily housekeeping
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Located in Cusco Historic Center, a neighborhood in Cusco, El Balcon is near a train station. Bird Watching in peru and San Francisco Church Museum and Catacombs reflect the area's natural beauty and area attractions include Museo de Historia Natural and Planetarium Cusco. Looking to enjoy an event or a game while in town? See what's happening at Garcilaso de la Vega Stadium or Action Valley.
Visit our Cusco travel guideOpens in a new window
Map
Tambo De Montero 222, Cusco, Cusco, 8002

What's nearby

  • Plaza El Regocijo - 3 min walk - 0.3 km
  • Plaza de Armas - 5 min walk - 0.5 km
  • Cusco Cathedral - 7 min walk - 0.6 km
  • Twelve Angled Stone - 10 min walk - 0.9 km
  • San Pedro Market - 10 min walk - 0.9 km

Getting around

  • San Pedro Station - 13 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 8 min drive

Restaurants

  • ‪Yokomo Restaurant Cusco - ‬2 min walk
  • ‪El Mordisc'o Restaurant - ‬5 min walk
  • ‪Aulita Cafe Boutique - ‬4 min walk
  • ‪La Cantina - ‬2 min walk
  • ‪Vikingo - ‬2 min walk

About this property

El Balcon

Hotel near Plaza de Armas
You can look forward to free continental breakfast, a terrace, and a coffee shop/cafe at El Balcon. In-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An area shuttle, a 24-hour front desk, and smoke-free premises
  • Multilingual staff, laundry services, and luggage storage
  • A front-desk safe, tour/ticket assistance, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at El Balcon boast perks such as bathrobes, as well as amenities like safes and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Heating, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20442088811

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

Frequently asked questions

Is El Balcon pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at El Balcon?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at El Balcon?

Check-out is at 11 AM.

Where is El Balcon located?

Located in Cusco Historic Center, this hotel is within a 10-minute walk of Museo Irq’i Yachay and Plaza de Armas. Museo de Plantas Sagradas Magicas y Medicinales and Plaza Sán Cristobal are also within 10 minutes. San Pedro Station is 13 minutes by foot and Cusco Wanchaq Station is 23 minutes.

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Reviews

El Balcon Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 226 out of 317 reviews
Rating 8 - Good. 62 out of 317 reviews
Rating 6 - Okay. 16 out of 317 reviews
Rating 4 - Poor. 8 out of 317 reviews
Rating 2 - Terrible. 5 out of 317 reviews

Reviews

10/10 Excellent

Ailise

Liked: Cleanliness, amenities
Extremely accommodating staff, great breakfast options, high quality sheets
Stayed 2 nights in Jan 2026

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and setting, kind and helpful staff, great breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the comfortable rooms and awesome hot showers.
Stayed 4 nights in Sep 2025

8/10 Good

Haina

Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast, friendly staff, the cleanness of room is ok, has some stains on the pillows and bed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and good coffee.
Stayed 1 night in Sep 2025

10/10 Excellent

Claudie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great, check-in went smoothly, clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Aryaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great view, great breakfast
Stayed 1 night in Aug 2025

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel! The breakfast was perfect! Upstairs neighbors were loud and the hotel is a little ways away from everything which requieres a lot of walking to everything but on the upside less noisy than the center.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay. Wonderful food options and very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, attentive staff, great breakfast
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rustic and cozy hotel right in the heart of the city center. The restaurant had excellent food and the staff was all very pleasant.Easily walkable. Close to the train station and airport. My only complaint was the wi-fi signal in the hotel room was poor, though it worked fine in the common areas and restaurant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I loved the property, super cute for a fair price. The staff was so nice and the breakfast very tasty and healthy, they work just with organic products from the area which made the experience unique. The location is fairly close to the main plaza. We highly recommend El Balcón.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jan-Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond during our stay. It felt like staying in an upscale hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
We really felt taken care of at El Balcon. The kitchen staff: Juanita, Marlene, and Nely made delicious food and their care felt like a warm hug. We loved the very homey kitchen and restaurant.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fabulously clean, comfortable beds, the staff was super friendly, and the courtyard was beautiful. It was a noisy street, but that seemed to be a consistent everywhere in Cusco. Easy walk to the main square. The balcony was a great place to sit and enjoy the view.
The courtyard as you walk in.
Rooms with a view.
Our view from the balcony.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Great colonial hotel in a good location. It was close enough to walk to the main square and restaurants but far enough away from them to be quiet. It has a beautiful inner courtyard with a garden. The balcony was nice for sitting to enjoy the view of the City. The room was quiet and the bed was comfortable. They provided a heater since it was a little cold at night. The water in the shower took a minute to get hot but it was nice pressure and hot. The breakfast was amazing - fresh hot food with fruit/coffee/ tea. We got our clothes laundered through them, which was very helpful but there were other places around the hotel to do this. The staff were amazing and very happy to help with any request. I would stay here again for sure.
Stayed 6 nights in Dec 2025

10/10 Excellent

Carol Su Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, good environment
Stayed 1 night in May 2025

10/10 Excellent

Sebastiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fantastic and super unique - the staff was super friendly, the grounds were beautiful, and the room was clean and quiet. The hotel has a very antique and rustic feel which very much added to it as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Bilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place and staff are very friendly!
Stayed 1 night in Feb 2025

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, beautiful views of Cusco .
Stayed 5 nights in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time during our stay. The staff, in particular, are very personable and caring for their residents. I would certainly recommend staying here.
Stayed 3 nights in May 2025

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly and they were incredibly flexible about storing our luggage before we could check in and during the five days we were on our trek.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Very friendly staff, good food, beautiful old building and great views. Excellent start to our trip.
Stayed 4 nights in May 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,great breakfast, had a heater, robes
Stayed 2 nights in Apr 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, Clean, Comfortable

Wonderful staff, excellent restaurant, and super comfy room. Accommodating, friendly, and caring. Thank you for a lovely stay and the beautiful meals.
Stayed 21 nights in Jun 2025