6/10
The beach and pool were beautiful, but service and cleanliness were disappointing.
Staff felt tired and unapproachable. Buggies took 10–20 minutes and no one informed us when they arrived. One of our room keys went missing after cleaning—reported, but never followed up. I had to rely on reception just to access the elevator when alone.
Worst of all, small glass shards were scattered near the curtain throughout our 3-night stay. I have a 4-year-old who runs barefoot—this was truly alarming. The body soap was never refilled, ice came without tongs, and the spa was freezing.
RIE
أقام 3 ليالٍ في شهر مايو عام 2025