Search Hotels in Newport News City County

"I had a great stay at the Embassy Hotel while in town for my graduation from Hampton University. My ceremony was held right across the street at Hampton Coliseum, which made the location extremely convenient. Parking was also very easy, which took a lot of stress out of a busy graduation weekend. The staff was incredibly friendly, welcoming, and always willing to help with anything I needed. The rooms were clean, comfortable, and well kept, and the general areas of the hotel were also very clean and maintained. Overall, I had a wonderful experience and would definitely stay here again"

"The property was nice. Overall the satu was a good one. There was a leak coming from the ceiling in the hall that I did let the front desk know about and no one ever did anything about it."

"Very spacious"

"I am 84 years and my wife is 82. We were give a 1st floor apartment , There was s handicap ramp to the building units if needed. We did not need it,but it is better to have it and not need it , than to need it and do not have it. We ha d two bathrooms and a walkin shower.We had everything that we needed in the unit for our stay. We just had to buy groceries. It was just like being at home. the unit was clean and comfortable. The staff were focus to our needs. The stay was like a anniversary gift.......Thank you.,,,,warren and my wonderful wife"

"Great location, comfortable and clean room. parking is across the street so the rainy day caused some inconvenience in retrieving the car without getting soaked."

"We got there and they could not find our reservations after some time they found it . When we booked we booked a first floor room well they told us they did not have any renovated rooms on the first floor and wanted to change our room . Why offer it if you do not have it . then you have to meet someone else so they can try to sell you a time share . After checking and a first floor room we went into the room and it was very musty you could even smell it in the curtains . There was mildew on the window sills the microwave had a big crack in it . The room and furniture is very dated . I do not know if I would stay here again"

"Hot tub and pool closed. Tried to give our room away after we checked in. Maintenance on room was sad. Breakfast was nice,hotel in general was nice"

"Super friendly, efficient desk agents, receptive, thorough housecleaning staff & perfect location."

"So to be fair this hotel has thw potential to be amazing. Location is right off the water but my rooms view was definitely obscured by a condo property although it was listed as having a "view". The property was clean and room was a nice size .. But trying to get service or communicate concerns was very hard. There's ni way to reach the front desk..even on the in room phones. It would ring and then hang up but when I went downstairs it was niy crowded or busy. They overcharged me for both valet and self parking on my first day and ive called multiple times trying to reach someone to help me but it would ring..put me in a queue for several minutes and then it would pick up and disconnect the call. While I was there I asked for my car qnd then waited outside for over 10 minutes without seeing my valet. When I went inside he apologized saying his phone had died so he did not see my request. He hastily went to retrieve my vehicle but 6his was just another frustrating thing to manage. The mini refrigerator had a plate screwed in that kept you from putting anything inside other than a bottle of water so my leftovers could not be refrigerated.. But outside of that it was a beautiful time away. If someone from corporate or the hotel sees this please reach out so I can resolve this charge"