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"The AC on the room it didn’t work and they not even offer me another room or the manager took the time to talk to me"

"The staff were friendly and the property was surprisingly nice considering the lower price point. We enjoyed our stay so much that we extended our trip. "

"Property, room, and service were exceptional. Adrian the bartender makes fantastic drinks. All the staff were very friendly and helpful. We saw more wildlife on the hotel grounds than in the park. Also got a free upgrade to room with a pool. On the other hand,food was mediocre and the walkways are slippery and felt less than safe in this hilly wet enviorment. We were under the impression that the breakfast was included, however we were told during checkin that as we booked through...

"Experience of feeling like you are in the middle of a jungle when you are are not…😉 Staff was excellent and very accommodating. Shout out to Manuel who helped my husband find several species of frogs."

"We had a great time staying at the resort for 4 nights! Being within walking distance from the beach and from most shopping on Pastor Diaz Ave was ideal. The staff were incredibly friendly and helpful. The food was pretty good, and we definitely enjoyed how they did a different theme every night. Having Alsama Tours on-site to coordinate activities was great as well. Thank you!"

"The property at GAIA hotel was truly a tropical paradise nestled in the rainforest. The views are amazing, the spa relaxing and the rooms were spaced to allow privacy and a relaxing atmosphere. The staff at GAIA is what made our time in Costa Rica a bespoke experience which was so memorable. The onsite restaurant, La Luna, offered delicious meals and the wait staff were very personable and professional. The Scarlet Macaw rehabilitation facility based on the property is another example of how...

"El hotel estaba limpio y bien mantenido pero viejo. El cuarto no cerraba la puerta del balcón y nuestro baño olía muy mal. Comida deliciosa, muchas opciones de comida sin gluten y vegetariana. Los meseros pese que educados, no fueron tan buenos como los del resto de Costa Rica. La gente se recepción muy amables. "

"Great experience overall. Best part is a lot of monkeys and birds are visible from their facility which has a lot of wooded area around it. Spotted capachin monkeys, squirrel monkeys, howler monkeys, red macaws, bananaquit, Agoutis and iguana. The hotel is 5 mins from National park and beautiful beaches. A lot of restaurant choices around and a bus shuttle runs every 15 mins to National park. "

"The view from our room was amazing, could not be beat. Bed was comfortable, bathroom had everything we needed. Pools were nice but could have been a touch warmer for our liking. Dinner, drinks and breakfast all very good but above all staff and service was exceptional. We look forward to staying there again."

"Everything was great! AC worked well, the staff was helpful and pleasant. The free breakfast was excellent, hot cooked every morning, about 1/4-1/2 mile walk to the beach, lots of shops and restaurants nearby. The pool area was beautiful. They also had a security guard out at night. Pet friendly hotel too. "

"Beautiful views and everything close by"

"Beautiful rooms, pool was nice and people at front desk were very helpful "

"Was a little weary for this trip after reading some negative reviews. Sure the place is rundown. But its still got a good vibe; staff was friendly and the location is beautiful. Beachfront is just .. wow."

"The place was an absolute dream stunning views in every direction!! Highly recommend it for couples my wife me I loved every minute of it! Staff and restaurant were top notch all around excellent 10 stars!!"