Find all hotels by Independent in Downtown Crossing, MA

"Beautiful hotel that is conveniently located!"

"Clean and great location would definitely stay there again"

"The staff was very friendly, and the property was very clean. The Casino on the other hand was terrible. Machines didn’t pay a dime. I had a problem being charged for the snacks in the room that had a sign stating as a courtesy did not know we had to pay until checkout. I was charged $74 to my card. I am very disappointed. No one ever explained that the snacks in the room was for sale. I will never come to this hotel or casino again."

"I love both AKA hotels in Boston. The staff and the properties are always perfect!"

"The staff was delightful. Nice location. "

"Staff was very friendly from the valet to the front desk, easy to check-in and out"

"Great place"

"Spent time in Parkers Bar where we were greeted by the Hostess Irene. Greeted with a smile,welcomed us to Parkers,spent time conversing with us. Made us feel right at home. Went back the next night and there she wss ,again greeted us with a smile and a big "Welcome Back". She was an absolute joy. You have a Gem in her and our waitress of boyh nights Ellie. She took wonderful care of us,friendly smile ,and also made us feel so welcome. On our next trip to Boston,no matter where we stay,we will be stopping in to have a few cocktails at Parkers. Hopefully irene and Ellue will be gher. Wouldn't be the same without them."

"The rooms are clean but the hotel is surrounded by a highway, also making it noisy for sleeping. I heard one desk staff give a great deal of information to a guest on check in. That way I learned where the elevator and gym were. However, the person who checked me in told me none of this—not the time breakfast started or where to find the Starbucks nearby. I came in after a marathon work day followed by an evening work event. It was very disappointing."