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Holiday Inn Dumfries by IHG

3.0 star property
Hotel in Dumfries with a 24-hour front desk and a restaurant

Choose dates to view prices

In the heart of Dumfries, Holiday Inn Dumfries offers a charming retreat with a garden and fireplace in the lobby. Savor local cuisine at Brasserie 59, connect to in-room WiFi, and enjoy convenient amenities like dry cleaning services, free self parking, coffee/tea in the lobby, and concierge services - all praised by guests for its delicious breakfast and helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
The current price is AED 371
AED 445 total
includes taxes & fees
7 Nov - 8 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Map
The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, Scotland, DG1 4UQ

What's nearby

  • Dumfries Ice Bowl - 4 min drive - 3.1 km
  • Dumfries and Galloway Golf Club - 4 min drive - 2.7 km
  • Dalscone Farm Fun - 5 min drive - 4.6 km
  • Mabie Forest Park - 10 min drive - 7.9 km
  • Caerlaverock Castle - 13 min drive - 13.6 km

Getting around

  • Dumfries Station - 9 min drive

Restaurants

  • ‪The Hitching Post - ‬4 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪The Globe Inn - ‬3 min drive
  • ‪Domino's Pizza - ‬3 min drive
  • ‪The Frothy Bike Co - ‬3 min drive

About this property

Holiday Inn Dumfries by IHG

Hotel in the city center
At Holiday Inn Dumfries by IHG, you can look forward to a garden, dry cleaning/laundry services, and a fireplace in the lobby. The on-site local cuisine brasserie, Brasserie 59, offers breakfast, brunch, lunch, and dinner. In addition to a bar and a conference center, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • 1 meeting room, concierge services, and a vending machine
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 71 rooms include comforts such as premium bedding and pillow menus, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 33-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Exterior

Hetland Hall Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 471 reviews
The price is AED 454
AED 545 total
includes taxes & fees
9 Nov - 10 Nov
Hetland Hall Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie 59

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (538 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 33-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Holiday Inn Dumfries Hotel
Holiday Inn Dumfries
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland

Frequently asked questions

Is Holiday Inn Dumfries by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Dumfries by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Dumfries by IHG?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Holiday Inn Dumfries by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Dumfries by IHG located?

Located in the heart of Dumfries, this hotel is within 2 mi (3 km) of Burns' mausoleum, Dumfries Museum, and Devorgilla Bridge. Old Bridge House and Robert Burns Statue are also within 2 mi (3 km).

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Holiday Inn Dumfries by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 278 out of 590 reviews
Rating 8 - Good. 211 out of 590 reviews
Rating 6 - Okay. 62 out of 590 reviews
Rating 4 - Poor. 21 out of 590 reviews
Rating 2 - Terrible. 18 out of 590 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great grounds
Stayed 1 night in Aug 2025

10/10 Excellent

Jaden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for our Dumfries overnight - the restaurant on site was good and the staff were all very friendly. Lots of free parking available and in a nice area to take a walk after dinner.
Stayed 1 night in Jul 2025

10/10 Excellent

john

Perfect stay at this lovely hotel

Absolutely wonderful stay at Holiday Inn Dumfries. The hotel was perfect in every way from the room to the friendliness and helpfulness of all the staff. I cannot fault anything about our stay so thank you so much.
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Excellent hotel in a very quiet parkland area, just outside Dumfries.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice restaurant.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Exceptional location, very quiet surroundings. Clearly did not have enough staff in the evening. For a long time in the evening there was one person doing the bar with several customers and having to waiter on about 10 tables
Stayed 1 night in May 2025

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Very nice meal in the bistro. The grounds especially are stunning & well kept & great for a walk after dinner.
Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel

The bedroom and bathroom were spacious and clean. Staff were exceptional!
Stayed 2 nights in Mar 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant was excellent. The picture for the hotel is a little misleading…the parking area is by a white building next to the hotel. Reception and the restaurant are in the building pictured.
Stayed 1 night in Sep 2024

10/10 Excellent

Ermias

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly.
Stayed 1 night in May 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a lovely setting in the Crichton. The staff are very friendly and helpful.
Stayed 2 nights in Apr 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, room comfort

Quiet and nice surroundings

Large comfortable room, good breakfast, some carpets around hotel could do with replacing. Set in the lovely surrounding of the Crichton grounds
Stayed 1 night in Sep 2022

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy & Clean Room - pleasant stay

Lovely stay, the perfect accommodation for a wedding at The Crichton. A short taxi into Dumfries town centre, or could also walk it along footpaths.
View from floor 2 hallway
Double bedroom - extra bed set up
Stayed 2 nights in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good sized, clean room. Excellent breakfast. Peaceful area.
Stayed 3 nights in Oct 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It is set in beautiful gardens within the university which you can walk around and enjoy. Convenient location for touring the area. Room was big, spacious and clean. Breakfast was really good, there was plenty to choose from.
Stayed 2 nights in Jun 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

6/10 Okay

JOHN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lift not working. Rooms hot, no air conditioning. A small fan was in the cupboard but I was not aware of it until the morning. Bad night's sleep. Difficulty getting room key cards to work. Problem with billing. I had prepaid 2 rooms but had to pay for one room in check in as it was claimed only one room was paid for. How can this be when 2 rooms were reserved? Was told this morning that it has been fixed. I hope so, I will check my bank statement later. Shame, we have stayed here before and enjoyed it.
Stayed 1 night in Aug 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was well received by receptionist, if I have to rate her it will be 5 stars , very warm friendly and easy to talk to personally , however the elevators was not working since my wife is disabled and our room was on the 1st floor,but the receptionist saved the day, I've been recommended by a friend to stay here and I will definitely recommend the holiday inn to my other friends . I will definitely be back.
Stayed 1 night in Mar 2024

4/10 Poor

DARREN

Disliked: Property conditions & facilities
Cold showers evey morning and limited menu for dinner
Stayed 3 nights in Jan 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No batteries in tv remote and staff refused to supply any. Heating in room not working. On the second night staying a random person was given a key to my room and walked while I was in bed. Awful hotel.
Stayed 2 nights in Dec 2024

2/10 Terrible

Aron

The hotel was overbooked, so I was outbooked to another hotel with quite lower standards a 12 min. drive away. I also got split up from my travelling companions. I heard that the same had happened for other guests as well. I asked for some kind of compensation, without success.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was only marred by three very minor issues: 1) there was no decent coffee available at breakfast as the coffee machine was broken. The alternative coffee was really not nice at all. 2) the bar didn’t start serving until 6pm and the selection of drinks on display seemed very limited. 3) the bedroom window locking mechanism was broken so it failed to close properly. All the staff were very friendly and helpful and we would definitely stay at the hotel in the future.
Stayed 2 nights in Aug 2024

6/10 Okay

joe

Liked: Staff & service, property conditions & facilities, room comfort

Expensive, but thats Dumfries

Far too expensive for type of hotel but given the shocking choices of hotels in Dumfries its average priced for there. Staff all very friendly and helpful, especially the very charming Nicky on front desk :) Cannot speak for all rooms but 222 has a definite bad smell from the air conditioning system, and there is no need at all for the heating to be full blast in the foyers between lift/stairs and doors to bedroom corridors. Clean and tidy and the cleaners do very well
Stayed 2 nights in Sep 2022

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are doing there very very best,however we received a canteen buffet style evening meal due to staff shortage,not the advertised menu We expect the usual menu as advertised by the hotel and did not receive,surely IHG have an obligation to deliver there advert not rely on the existing staff to cover for the company not employing more people. Great stay but come on IHG chips and pie 2 nights on the trot is inadequate
Stayed 2 nights in Aug 2022

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre Salle de bain spacieuse
Stayed 1 night in Sep 2025