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Silken Gran Hotel Durango

4.0 star property
Travelers unwind by the poolside bar with refreshing cocktails or rejuvenate with spa treatments while savoring cuisine that blends global flavors

Choose dates to view prices

At Silken Gran Hotel Durango, guests enjoy relaxation and indulgence. The poolside bar offers refreshing drinks, the spa provides rejuvenating treatments, and the restaurant serves local and international dishes. High-speed WiFi and free coffee/tea are available in the lobby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 282
AED 310 total
includes taxes & fees
31 May - 1 Jun

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About this property

Silken Gran Hotel Durango

  • Upscale hotel
  • A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Silken Gran Hotel Durango. Treat yourself to a body wrap, a body treatment, or a facial at the onsite spa. Be sure to enjoy local and international cuisine at the on-site restaurant. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool along with sun loungers
    • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
    • Wedding services, a banquet hall, and smoke-free premises
    • Massage treatment rooms, luggage storage, and an elevator
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 68 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and minibars.
  • Other amenities include:
    • Bathtubs, free toiletries, and hair dryers
    • TVs with satellite channels
    • Daily housekeeping, desks, and phones

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 20 per night
  • Rollaway bed fee: EUR 35.0 per day
  • Spa fee: EUR 18 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 15 to September 15
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Silken Gran Hotel Durango have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–9:00 PM.

How much does it cost to stay at Silken Gran Hotel Durango?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Silken Gran Hotel Durango on 31 May 2026 start from AED 282, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Silken Gran Hotel Durango pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 20 per night.

What time is check-in at Silken Gran Hotel Durango?

Check-in start time: 2 PM; Check-in end time: 12:30 AM.

What time is check-out at Silken Gran Hotel Durango?

Check-out is at noon.

Where is Silken Gran Hotel Durango located?

Situated in Durango, this spa hotel is within a 15-minute walk of Santa Maria de Uribarri Church and Monolito en memoria a las personas represaliadas por el franquismo por su opción sexual. Anboto and Ipurua Municipal Stadium are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 160 out of 316 reviews
Rating 8 - Good. 102 out of 316 reviews
Rating 6 - Okay. 40 out of 316 reviews
Rating 4 - Poor. 12 out of 316 reviews
Rating 2 - Terrible. 2 out of 316 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and beautiful hotel
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, all the staff were amazing, no complaints at all
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Good food Location is good apart from getting back from Bilbao after a footy match
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to visit the town. Parking secure. Food in restaurant was good staff friendly.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly helpful staff. Beautiful hotel
Stayed 1 night in May 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice staff and camino bike stotrage
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great gym. Good options for dinner too. Loved it!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a pretty town, relatively close to Bilbao and very close to the old town of Durango. The rooms are a bit dark and not brand new, but quite big and clean. The bed is very comfortable. The pool area is pleasant.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. The restaurant bar makes good drinks. You're about 40 min away from bilbao city center by public transport, but the ride doesn't feel that long.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Nishiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff very helpful, thank you Miss Sara. The beer is great, but food is very salty. I stayed 2 days with 3 meals, all of them are salty, so it's not an accident.
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for an overnight stay

The hotel is centrally located in 10 minutes walking distance to the old town of Durango. We have booked a comfort room. The room was large, equipped with a king size bed, sitting area, fridge, kettle etc. The internet connection in room #124 was reliable. The breakfast was of good quality. There is a very limited choice of restaurants nearby, so I had diner in the hotel restaurant. The steak was of excellent quality, Parking was included in the special rate offered by hotel.com if not charged at 15.- €. Street parking is difficult to find. . On the negative side, there are many stairs to manoeuvre when accessing the hotel. The access to the fitness area is chargeable.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Madison

Disliked: Cleanliness, property conditions & facilities
Because of the photos online, we had high expectations for this hotel. What we found was a well kept exterior and design concept but rooms with very dated interior that lacked basic maintenance and upkeep. Our family had a total of three rooms in what appears like the facility's keep or tower. Our room had the following (believe it was 221 - first door at top of stairs): • Worn/Filthy/Stained Carpet • Peeling/Stained Wallpaper • Rotted Baseboards/Trim (See Photos) Note: Family told us their rooms were not much better. Another issue was that our bed which was two twins pushed together kept separating because it was on wheels, not stationary like most are when in this configuration. Although an adequately maintained room would not have been unreasonable at the hotel's rate $182 (this amount did not including parking), it was certainly a waste for the condition of the room. Please know there is not valet or bellman and you may need to take two elevators to get to your second story room. Not everything was bad, highlights were the restaurant/room service staff which were kind, knowledgeable, and prompt. Food was very good!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
A superb hotel, with friendly and helpful staff. The location is perfect for walking i to Durango.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent 3 nights and really enjoyed both the Hotel and Durango will stay again if sailing from Bilbao.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 27 nights in Aug 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Food did not meet expections.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Tysheina

The spa was lovely but misleading on the advertising. It is a separate service you pay to use
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Tom

OK hotel. But not 4 stars yet.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great welcoming team - nothing too hard for them to sort out - enjoyed our stay - wish we had a bit more time to explore the town.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had multiple balconies, one with a table for late afternoon wine and cheese. Staff was helpful and friendly, parking was under the building. The included breakfast buffet had ample choices.
Stayed 5 nights in Mar 2023
Verified

6/10 Okay

JEAN

Liked: Cleanliness
Disliked: Staff & service, room comfort
Nice hotel, but outdoor pool still wasn't open early June and i find this unacceptable :-( Note, the gym is great but not included in your hotel price
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with pool.

Good sized room, unfortunately over looking a wall at the back but it was very quiet. Lovely swimming pool and good outside area. The food in the restaurant was amazing and if anything the portions were too large! Great food. We had DBB that included a full bottle of wine!
Starter in the hotel restaurant
Hotel
Durango town
Durango town hall
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Prit

Liked: Cleanliness, staff & service, property conditions & facilities

Maximum 3 stars

This hotel is more like a 3-star hotel as it seems to have quite a few years on the neck. The room was extremely scented, which makes you wonder what smell are they trying to hide. Moreover, the fact that the gym costs to use is very strange. This hotel is to consider if you're exploring the Basque country by car and need somewhere convenient and relative cheap to sleep.
Stayed 1 night in May 2022
Verified

6/10 Okay

Frederick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Make sure there is no wedding reception

I enjoyed staying at the hotel and there were a number of positives but the overbearing issue was there was a wedding reception which meant every element of the hotel facilities were overstretched so impossible to get service in the lounge, no outdoor seating and secure parking full.
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Alison

Disliked: Cleanliness, property conditions & facilities, room comfort

Over priced. Not 4 star.

First impression of the hotel is wonderful. Lovely garden and lobby. Staff were nice. Rooms are not so nice. Small, very warm, I had the AC on full the entire time.The rooms are in much need of some attention. Lots of chipped paint. The blind was broken for our 4 night stay despite our room being serviced every day. No water in the room. No tea or coffee facilities for guests. €14 a night to use the car park. ( it was €12 when i booked) The gym was €5 each. When you're paying £164 a night room only I feel it was way over priced for the service they provided.
Stayed 4 nights in Jun 2023