Find all hotels by Barcelo in Eastbourne

"I’m sorry to say this was a bitter disappointment. Please don’t be mislead by the 5 star grading. This is just about a 3 star at best. The executive room mattress must be over 20 years old the way it’s it’s dipped and given way. Had to sleep in the middle and woke up with a terrible back. Food was really terribly basic. Staff are lovely and couldn’t fault their friendliness which was the one benefit. "

"An aging property that is showing it..... No housekeeping during my 3 night stay. Internet in lounge a bit erratic. Buffet breakfast was good and evening meal excellently presented and enjoyable......customer service was Louis deserves special mention - first rate....!! Overall an enjoyable stay."

"Our stay was fine and breakfast good but first evening room had no heating on. Room was chilly and we asked reception about it and was told heating comes on at 6.30. We asked again at 7pm and the Manager said to reception they could put it on for an hour. Never heard of anything like this. Apart from that staff were very pleasant and breakfast good. "

"The view was excellent, staff very helpful,room was great value.The outside of Hotel needs a bit of tlc and carpets on floors need good cleaning on 2nd and third floors."

"Beautiful building. Immaculately clean. Very comfortable bed. Friendly staff. "

"The room smelt of damp. The wall in the bathroom, was visibility damp. Breakfast was very poor quality. The lady serving started arguing, when I asked about the wrong flavour of tea being served, and she still got the breakfast order wrong, dispite, asking several times and writing it down. The place was clean, but very tired. I dont expect to be told breakfast was at eight o'clock, however on stating that this was too early, a later time was agreed . I would not return "

"The room was disgusting, wall papper hanging of ceiling and walls, also stained with what looks like water marks, cobwebs round the windows and what has to be the most uncomfortable bed with only 1 pillow each which was lumpy and as hard as concrete, paint peeling off the walls, and drafty is an understatement, the windows are as rotton as hell, the place needs a co.plete refurbishment offthewalls, 1pullow each"

"Bed bugs... in 2 separate rooms! "

"The room had majorproblems with ill fitting windows, allowing wind to cause horrendous draughts and rain to come pouring in to both the main room and the bath room. The problem with water ingress was very visible throughout the building.The hotel is very clearly in need of major refurbishment. It was also very disappointing to be told there was a bar, then to discover that their was very few of the drinks shown on the bar menu being available (no beer/lager at all). "