"Room wax clean, staff friendly and explained that if I needed anything, like cutlery, more towels etc, to just ask. Pool was lovely, gym also was good. I didn’t use many of the facilities as was working, but had a nice area to sit outside in the evening and was ideally situated. It was very hot the week I was there, I left the window open all the time and that helped. No air con, but I’m not a fan of that anyway. People have commented before about the train noise, it didn’t bother me at all. I...

"Great staff, amazing little apartment. Would stay again "

"All good "

"Decent room, courteous staff. The room looked very well cared for or recently renovated. Only downside is the limited pool access for children, swimming is not an option if you are not at the pool by 6:30 pm."

"Perfect location, value for money and strong ethical vibe"

"The hotel is charming and located in a lovely neighborhood. Check-in was smooth, and I appreciated that someone helped carry my bags up the 3 flights of stairs to my room (which I gladly tipped for). I also requested help with my luggage during checkout, and while the assistance was appreciated, the staff member was complaining about a toothache. I still tipped him for his help. What left a bit of a sour note was being asked at checkout to pay an additional 5% gratuity for the staff. It felt...

"Very good staff and service, thank you for everything "

"Ficamos em um quarto privativo, ele era bem pequeno, mas atendeu bem. Faziam limpeza do chão todo dia, o que foi ótimo. Só sentimos falta de mais ganchos ou prateleiras para pendurar nossas coisas. As tomadas eram localizadas em pontos muito altos do quarto, faltando praticidade. Por fim, o elevador não estava funcionando, tivemos que subir muitas escadas diariamente. Pelo lado bom, gostamos da localização (dá para ir a pé para alguns principais pontos de Londres e tem uma parada de ônibus...