Find hotels near El Canuelo, San Juan from AED 474

"I loved staying at this hotel paying extra for the best beach view from one of the highest floors. Staff was very welcoming and took care of me and my partner right away. They had plenty of pools including a kiddie pool, adults bar and a hot tub. CONS: No free breakfast or meals it is considered extra. The room was pretty clean except for their towels.... check the TOWELS! it was dirty and had a pubic hair from previous guest. Which means they don't change fresh towels. CONS: PAID EXTRA MONEY WHEN ARRIVED AT HOTEL I HAD TO PAY OVER $200 DOLLARS EXTRA FOR EXTRA FEES I WASN'T AWARE OR CHARGED HERE AT EXPEDIA. 4/5 HOTEL!"

"The staff is wonderful, the place is dated but clean. Its in a good location for walking in Old Town. Do not get a "suite" or any other room with an open window or balcony if you want to sleep at all. Also dont plan to enjoy a shower unless you like corner micro showers circa 1970's mobile home. The people and location make the place just dont waste money on the "suite" or room with a window and adjust your expectations for Motel type towels etc. The street noise is constant and lasted almost all night. We were disappointed to stay a night before our cruise and get no sleep. "

"The room was not clean nor well maintained. Specifically, the bathroom light had months of dust and grime, chipped paint, pencil marks on the wall. "

"A "quaint" old hotel in Old San Juan, kept up with very well. If you want hundreds of souvenir shops to walk in and out of it's very convenient. Restaurants and bars seemed to be harder to find. No real amenities at the hotel, did not see anyone using the hot baths or jacuzzi. Coffee in the lobby near the front door in the morning, had to get a hair dryer from the front desk. It served it's purpose for the overnight stay."

"Helpful staff and great location "

"We have leak in our room and it was not fixed till we were staying."

"The place was super "

"AVOID!!! On arrival after flying all day we arrived at 4:00 pm which is room check in time. We noticed the check in line was moving very slowly and there were a lot of people standing with their luggage in the lobby. Once we got to the front of the line we were also notified like the other customers that our room was not ready. They suggested we set in the lobby and wait for a little while and they would call us when the room was good. We sat for an hour and a half before we approached the check in counter for a second time to be told once again our room was not ready. I have never left a bad review on any service that we have used, but I think other travelers should be weary of staying at this property. You are paying 4 star prices and most definitely not getting anywhere near 4 star service. Go elsewhere. We also were charged a resort fee that was not clearly discussed with us. We still did not get into our room until 7pm. We will not suggest this hotel to anyone going forward. "

"love it.. close to everything "