"Good: -Great location near cathedral & ( limited space, unreservable) free parking. -Clean period property.Good beds. Tea & coffee. Good room cleaning staff. Room first impressions comfy. No lift but not an issue for us on 1st floor. *BUT...Beautiful hotel but would not stay again unless following points addressed: Bad: -Room change requests to avoid the following problems were refused during 4 day stay.- NO sleep-Very noisy (loud waterfall gushing sounds) antique heating on 5am -9:30 & 5pm...

"Staff were amazing, friendly and helpful. It's lovely but its an old building so that reflects in the rooms. Other than being a bit dated, everything that could be clean and well presented was. The sheets were immaculate as well as the towels. The bathroom was a bit dated, but the shower was great! It was really hot over the weekend and the windows don't stay open. A fan was provided so that helped with the heat in the room but it was still very hot in there."

"The bar was stocked with plenty of choice "

"Food excellent - staff very helpful and efficient Noisy Fan outside our Bedroom Window (maybe over the Kitchen) seemed to be working most of the night Mattress rather soft …. For my Back"

"The Bushel is a friendly well run pub right in the heart of Bury St. Edmunds. It has the advantage of Car Parking for guests. Breakfast and Dinner were both good value and tasty. The staff are helpful and efficient. We stayed in one of the courtyard rooms. This had all we needed including a good size bed, shower, tea and coffee, Tv etc. We would certainly stay here again when we are next in the area."

"Lovely room and facilities, very helpful staff with Laura standing out, great gluten free breakfast "

"This beautiful pub adjacent to the River Ouse allows for the weary traveller to sit back, relax or else take a quiet walk along the ambling lanes close by: to soak up the sounds of the birdsong which is prolific to the ear, as they make their homes amongst the well known Fens. The hotel aspect to this popular family-oriented pub is one of generous hospitality. The offer from staff to settle you in with your suitcases and bags was a very welcoming and kind gesture. The hotelier Jacqui makes you...

"Warm, quiert,comfortable stay. Would stay again and recommend"