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Dedeman Erzurum Palandöken Ski Lodge

Ski hotel with a full-service spa and ski-in/ski-out access

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Located near Palandöken Mountain, Dedeman Erzurum Palandöken Ski Lodge offers a peaceful escape with a welcoming garden and convenient coffee shop/cafe. Enjoy regional cuisine at Somine Restaurant or a deep-tissue massage at the spa. Guests consistently share positive experiences.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Gym
  • Room service
The current price is AED 211
AED 236 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

8.6 out of 10
Excellent
(32 reviews)

Highlights

Balcony or patio
Heating
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Separate bedroom
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Separate sitting area
Heating
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Sofa bed
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Double Bed

Highlights

Balcony or patio
Heating
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Pillow menu
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Map
Palandoken Kayak Merkezi, Erzurum, Erzurum, 25000

What's nearby

  • Palandöken Mountain - 1 min walk - 0.0 km
  • Lala Mustafa Pasa Mosque - 9 min drive - 8.6 km
  • Çifte Minareli Medrese - 9 min drive - 8.6 km
  • Twin Minaret Madrasa - 9 min drive - 8.6 km
  • Abdurrahman Gazi Tomb - 16 min drive - 10.7 km

Getting around

  • Palandoken Station - 30 min drive
  • Erzurum (ERZ) - 36 min drive

Restaurants

  • ‪Fanus Cafe Erzurum - ‬3 min drive
  • ‪Palandöken Jandarma Sosyal Tesisleri - ‬4 min drive
  • ‪Alpine Restaurant - ‬5 min drive
  • ‪Ejder3200 Küre Cafe - ‬6 min drive
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬5 min drive

About this property

Dedeman Erzurum Palandöken Ski Lodge

Family-friendly hotel near Palandöken Mountain
Located close to Abdurrahman Gazi Tomb, Dedeman Erzurum Palandöken Ski Lodge provides a terrace, a coffee shop/cafe, and a garden. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski lift privileges. Treat yourself to a massage at the onsite spa. The on-site restaurant, Somine Restaurant, offers breakfast, lunch, dinner, and garden views. Enjoy the health club, as well as activities like hiking/biking and sledding. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • A seasonal outdoor pool and a children's pool
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, express check-in, and babysitting (surcharge)
Room features
All 66 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and free WiFi.
Other conveniences in all rooms include:
  • Highchairs, free infant beds, and free extra beds
  • Bathrooms with rainfall showers and hair dryers
  • 19-inch HDTVs with premium channels
  • Electric kettles, heating, and daily housekeeping

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The price is AED 283
AED 317 total
includes taxes & fees
14 Nov - 15 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free 24-hour offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: TRY 60 for adults and TRY 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Somine Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot spring
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 6,566 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot stone massages
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 10:00 AM and 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between March 31 and November 30.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: TRY 500 per night (for stays between 01 December - 31 March)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately TRY 60 for adults and TRY 30 for children
  • Airport shuttle fee: TRY 600 per vehicle (roundtrip, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and 11:30 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 7646

We should mention

The seasonal pool will be open from June to September
Hot springs access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Dedeman Erzurum Palandoken Ski
Dedeman Erzurum Palandöken Ski Lodge Hotel
Dedeman Erzurum Palandöken Ski Lodge Erzurum
Dedeman Erzurum Palandöken Ski Lodge Hotel Erzurum
Dedeman Erzurum Palandöken Ski Lodge
Dedeman Palandöken Ski Lodge
Dedeman Erzurum Palandöken Ski
Dedeman Palandöken Ski

Frequently asked questions

Does Dedeman Erzurum Palandöken Ski Lodge have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Dedeman Erzurum Palandöken Ski Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dedeman Erzurum Palandöken Ski Lodge?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Dedeman Erzurum Palandöken Ski Lodge?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 10:00 AM–11:30 AM for a fee.

What time is check-out at Dedeman Erzurum Palandöken Ski Lodge?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Dedeman Erzurum Palandöken Ski Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 600 per vehicle applies.

Where is Dedeman Erzurum Palandöken Ski Lodge located?

Located in the mountains, this Palandöken hotel offering ski-in/ski-out access is steps from Palandöken Mountain, and within 6 mi (10 km) of Ataturk House Museum and Erzurum Archaeology Museum. Erzurum State Theatre and Three Tombs are also within 6 mi (10 km).

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Reviews

Dedeman Erzurum Palandöken Ski Lodge Reviews

8.2

Very Good

8.4

Cleanliness

8.8

Location

8.2

Staff & service

8.6

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 133 out of 269 reviews
Rating 8 - Good. 72 out of 269 reviews
Rating 6 - Okay. 36 out of 269 reviews
Rating 4 - Poor. 13 out of 269 reviews
Rating 2 - Terrible. 15 out of 269 reviews

Reviews

10/10 Excellent

Gaga

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jun 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed two nights and I say very welcoming structure and good friendly and very helpful staff. advice. Giovanni
Stayed 1 night in Aug 2024

4/10 Poor

Ömer Furkan

Liked: Cleanliness, property conditions & facilities, room comfort
Su çok az akıyor , Klima yok , Odadaki ikramlar yetersiz , Banyo çok dar , Saç Kurutma makinesi çalışmıyor
Stayed 1 night in Aug 2025

8/10 Good

Alihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport qualité prix

Séjour d’une nuit… de passage
Stayed 1 night in Jul 2025

6/10 Okay

Burhan Burak

Liked: Room comfort
Disliked: Cleanliness
Otel konum ve rahatlık bakımından çok rahat fakat odalar çok tozlu masaların tozu hiç alınmamış her yer toz içindeydi. Kahvaltı da beklemiş ürünler servis edilmiş tabağımıza aldığımız beyaz peynirin altı küflüydü. Biten ürünlerin arkasından devamı gelmiyor takip ve hizmet baya kötü.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eşim ve cocuğum ile önceden satin aldiğim odayi, yolda tekrar teyit ederek hazır olup olmadiğını teyit etmeme rahmen gece 1 saat bekletildim, çocuğun yatağını acmak icin birisi gelecek dediler , yarim saat onu bekledik odada o da gelmeyince lobiye inip yastik ve çarsafları kendim aldım ( ekte resim ekledim) ve çocugu koltukta yatırdım, o sinirle gece uyku uyuyamadım. Hakkımı helal etmiyorum sizlere...
Stayed 1 night in May 2025

10/10 Excellent

Hamiyet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Konforlu Bir Deneyim

Çalışanların ve ortamın temiz,sıcak olduğu bir deneyimdi.Teşekkürler
Stayed 1 night in May 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İyi
Stayed 5 nights in Apr 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Balkon kapısı arızalı bir oda verdiler ve odayı değiştirmek istediğimde sürekli oyalayıp 5 dk işi var deyip tam 1 saat kapının tadilatıyla uğraştılar ve yol yorgunuyken dinlemedin
Stayed 1 night in Apr 2025

10/10 Excellent

Gökhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temizlik ve konforu güzel bir otel
Stayed 2 nights in Apr 2025

8/10 Good

Recep

Liked: Cleanliness, staff & service

Çocuksuz ziyaretlerde ideal

Otel idare eder. Gece soğuk oldu. Çocuklu aileler için sorulması gereken bir konu. Odalar rahattı. Kına gecesi vardı. Ve gece sahipleri odamızın karşısındaki odayı kiraladılar. Kapıyı yavaşça üzerine çekmek yerine sertçe kapatan birinin gürültüsünü çektik gece 23 den 24 e kadar. Dayanamadık şikayet ettik sonra durdu. Çocuklar kork biraz. Genel anlamda iyiydi teşekkürler
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yemek yiyecek fiyatları çok yüksek kahvaltı dahil ücretle nerdeyse oda fiyatı iki katına çıkıyor yarım pansiyon fiyatı dengelenebilir pizzalar çok güzeldi oda çok temizdi
Stayed 3 nights in Mar 2025

6/10 Okay

Mert

Liked: Cleanliness
Otele 4. Gelişimiz yemekler kötüye gidiyor. Otelin genel olarak tadilat vakti gelmiş durumda. Banyoları yatakları oda geneli ve konseptinin yenilenme vakti gelmiş durumda. Otel konum olarak harika personel güler yüzlü ve yardımcı olmak için gerekeni yapıyorlar.
Stayed 3 nights in Feb 2025

8/10 Good

Mehmet Halil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fena değildi

Sezon sonu gittik ona rağmen yoğunluk vardı. Resepsiyonist arkadaşlar ilgiliydi. Oda soğuktu onun dışında odada bir iki problem vardı bir iki saate çözüldü.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel temizlik olsun konfor olsun gayet güzeldi tek kötü diyebileceğim durum kahvaltı açık büfesinde kalitesiz ürünler kullanılıyor protein konusunda zayıf.
Stayed 3 nights in Mar 2025

6/10 Okay

Omer

Liked: Staff & service
Great location but the hotel needs an upgrade.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right at the base of mountain making access to the slopes fantastic. Staff were very nice and accommodating. The rooms were large and clean with a very good breakfast. The only concerns were the basement rooms close to the spa which had a musty odor. English was limited but that’s not their fault it just made communication a little bit of a challenge. Overall, a very pleasant experience, especially, tea and cakes at 5 pm!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ayse elvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pist girişine yakın bir tesis. Herkes çok iyi niyetli
Stayed 2 nights in Jan 2025

8/10 Good

Serkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keyifle Dedeman Kalitesi ile tatilimizi tamamladık
Stayed 3 nights in Jan 2025

8/10 Good

TAOUFIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit déjeuner bon mais dîner en-dessous de la moyenne
Stayed 11 nights in Dec 2024

10/10 Excellent

Ayse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sezona başladık

Daha öncede kalıp çok beğendiğimiz için bu tatilde de yine aynı, hatta bundan sonra düşünmeden geleceğimiz oteldir :) Ayrılırken yavrularımın gözleri ışıl ışıl ve çok keyif alarak ayrıldık Not: Temizlik konusunda da mis gibiydi.
Stayed 2 nights in Nov 2024

6/10 Okay

Nagihan

Liked: Staff & service, room comfort
Normalde 5 yıldız verebileceğimiz bir otel. Konumu güzel, otel çalışanları güler yüzlü ve yardımseverdi. Odalar da güzeldi yataklar gayet konforluydu. Fakat iş yemek kısmına gelince maalesef vasattı. Kahvaltı berbattı. Özellikle tabaklar bardaklar kaşık çatal bıçak hijyeni sıfırdı. Tabakların üzerinde yağ tabakası vardı resmen. Silinmiş yıkanmamış. Bu durum düzeltilmeli. Çünkü hijyen her şeyden önemlidir. İnsanların sağlığı söz konusu.
Stayed 1 night in Sep 2024

2/10 Terrible

Caner

Disliked: Amenities
Temizlik berbat havlular kokuyor oda pis kokuyor Kahvaltı yetersiz genel anlamda Dedeman grubuna yakısmayan otel 2 yıldızlı otel statusunde sanki
Stayed 1 night in Sep 2024

10/10 Excellent

Asena idil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kahvaltı zamanı bütün oteli kızartma kokusu sarmıştı rahatsız ediciydi onun dışında herşey güzeldi
Stayed 1 night in Sep 2024

6/10 Okay

Hakan

Disliked: Cleanliness, staff & service, room comfort
Gece pizza yedik yanık ve kötü leş gibiydi
Stayed 1 night in Aug 2024