"Location is great. Cleanliness is excellent though the hotel was renovated with really cheap materials.personel is friendly but very unprofessional with really bad receptionists. Do not use the scale or coffee machine unless you want to lose coins to wish the receptionist will laugh of you instead of offering a solution…"
"The stay was lovely, we were just there overnight and flying out of Lisbon. We had dinner at the hotel which was in the bar area, the restaurant was not open so it was a bit loud and open, not very relaxing. Food was delicious. The room was excellent, The beds were comfy and the bedding was amazing!"
"paula was very welcoming and answered all our questions! room was ready slightly before check in, which was great help since we arrived from a long flight. room was big, spacious, high ceilings and in a great location. only issue is that being in the central, it can get noisy at night. would book again!"
Grande Real Villa Itália Hotel & Spa - A Leading Hotel of the World
10/10 Excellent
"As always, never doubted my stay here,
Everyone is so professional and the hotel is amazing, the breakfast and bar is great.
Would totally recommend to anyone"
"Overall, I had a pleasant stay at this hotel. The hotel was clean, well-maintained, and in a great location. The staff were warm, welcoming, and always helpful. However, on one of the nights, I noticed a stain on the bedsheets. I requested that they be changed, and the staff promptly took care of it, which I appreciated. Despite this minor issue, I would highly recommend this hotel for a short stay, especially for its convenient location and friendly service."
"Great location, absolutely beautiful. The rooms were very clean. However, the reception area could use a little love and looked very messy. I honestly felt like leaving until I saw the rooms and changed my mind. First impressions are very important to me."