"The room and basically the entire place had a very strong paint odor which made me nauseous. Also, a lamp was burned out in the bedroom and I was told it would be replaced first thing in the morning, yet two mornings later it still hasn't been done. We were over charged $100 because we booked through Expedia. But at check-in I was told I would still receive a special advertised rate due to our specific destination in St. Louis, and that the overcharge would be credited back onto our debit card...

"The hotel doesn’t clean their rooms aside from every 3 days unless you request otherwise. Absolutely disgusting to expect a person to stay in a hotel room for 3 days with no cleaning being done. No new towels unless you ask, no garbage picked up or new garbage bags. Absolutely disgusting on the owners part for not staffing them to be able to simply clean. I will never recommend this hotel to anyone. The staff were great and understanding about the frustrations but regardless allowing a family...

"The staff I experienced was overall phenomenal but the property condition was horrific. Everything was dirty and slapped together with little care for quality. The whole property outside was covered in trash and there’s a homeless camp in the back. People were sleeping in their car in the parking lot and sending their kids in to let them in the locked doors. It was a lot of money to spend on such a trashy place. The elevator not working was a major inconvenience especially since I’m disabled and...