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Palais Sheherazade & Spa

5.0 star property
Travelers can unwind with a sports massage, savor authentic Moroccan cuisine, and explore the ancient city with helpful concierge services

Choose dates to view prices

Palais Sheherazade & Spa in Fes El Bali offers rejuvenating body treatments at SSPA FES ANNE SEMONIN. Enjoy rooftop terrace views while dining at two Moroccan cuisine restaurants. This luxury riad includes free breakfast, a coffee shop, garden, and pools.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 603
AED 702 total
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Junior Suite

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Frette Italian linens
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Senior Suite

Senior Suite | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Senior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Frette Italian linens
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ambassador Suite

Ambassador Suite | Living area | Flat-screen TV

Ambassador Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Vizir

Suite Vizir | Living room | Flat-screen TV

Suite Vizir

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Frette Italian linens
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Suite

Royal Suite | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Royal Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Fes El Bali, a neighborhood in Fes, Palais Sheherazade & Spa is near the airport. Glaoui Palace and Blue Gate are local landmarks, and the area's natural beauty can be seen at Parc Jnane Sbile and Atlas Garden. Kassr Annoujoum Ducci Foundation and Fondouk Tsetouanien are also worth visiting. Visit our Fes travel guide
View more Riads in Fes
Map
23 Arsat Beniss Douh, Medina, Fes, 30200

What's nearby

  • Hallway of zaouia of Sidi Ahmed Tijani, Fes, Morocco
    Zaouia Sidi Ahmed Tijani
    11 min walk - 1.0 km
  • Kassr Annoujoum Ducci Foundation
    5 min walk - 0.5 km
  • Blue Gate
    8 min walk - 0.7 km
  • Bou Inania Madrasa
    8 min walk - 0.7 km
  • Place Bou Jeloud
    10 min walk - 0.8 km

Getting around

  • Fes Station
    7 min drive
  • Fes (FEZ-Saiss)
    30 min drive

Restaurants

  • Chez Rachid
    8 min walk
  • Veggie Pause
    7 min walk
  • Cafe Mounia
    4 min walk
  • The Ruined Garden
    5 min walk
  • Palais Fes Yahya
    9 min walk

About this property

Palais Sheherazade & Spa

Luxury boutique riad located in Fes El Bali
Consider a stay at Palais Sheherazade & Spa and take advantage of free continental breakfast, a poolside bar, and a rooftop terrace. Indulge in a body wrap, a massage, and aromatherapy at Spa Anne Semonin, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Moroccan cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • A computer station, coffee/tea in the lobby, and a porter/bellhop
  • Luggage storage, multilingual staff, and a front-desk safe
Room features
All guestrooms at Palais Sheherazade & Spa have comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Frette Italian sheets and free cribs/infant beds
  • Bathrooms with designer toiletries and bidets
  • Flat-screen TVs with premium channels
  • Daily housekeeping and phones

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8.8 out of 10, Excellent, 75 reviews
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AED 326 total
includes taxes & fees
8 Mar - 9 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • Roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Self parking on site (MAD 20 per day)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gastronomique marocain
  • Restaurant panoramique

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sports massages
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: MAD 400.00
  • New Year's Eve (December 31) Gala Dinner per adult: MAD 1200
  • New Year's Eve (December 31) Gala Dinner per child: MAD 600 (up to 12 years old)
  • A tax is imposed by the city: MAD 41.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MAD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Palais Sheherazade
Palais Sheherazade Fes
Palais Sheherazade Hotel
Palais Sheherazade Hotel Fes
Riad Sheherazade Fes
Riad Sheherazade Hotel Fes
Palais Sheherazade & Spa Fes
Palais Sheherazade & Spa Riad
Palais Sheherazade & Spa Riad Fes

Frequently asked questions

Does Palais Sheherazade & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Palais Sheherazade & Spa?

As of 6 March 2026, prices found for a 1-night stay for 2 adults at Palais Sheherazade & Spa on 14 March 2026 start from AED 603, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palais Sheherazade & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MAD 20 per day. Limited spots are available.

What time is check-in at Palais Sheherazade & Spa?

Check-in start time: 1:00 PM; Check-in end time: midnight.

What time is check-out at Palais Sheherazade & Spa?

Check-out is at noon.

Does Palais Sheherazade & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palais Sheherazade & Spa located?

Located in Fes El Bali, this luxury riad is within a 10-minute walk of Glaoui Palace, Kassr Annoujoum Ducci Foundation, and Dar Batha Museum. Water Clock and Bou Inania Madrasa are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palais Sheherazade & Spa Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 91 out of 187 reviews
Rating 8 - Good. 35 out of 187 reviews
Rating 6 - Okay. 24 out of 187 reviews
Rating 4 - Poor. 19 out of 187 reviews
Rating 2 - Terrible. 18 out of 187 reviews

Reviews

10/10 Excellent

Georgia

Liked: Cleanliness, amenities, property conditions & facilities
This place is a gem! I have stayed many times and will continue to come and enjoy my time in this beautiful city, in this beautiful ryad with a staff that is exemplary.
Stayed 4 nights in Jan 2026

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem and I come back a few times a year just to relax in beauty, luxury and quiet. Fes is my favorite destination in Morocco and this ryad is stunning and hospitable. Whenever I stay, I feel that I am returning home to be pampered by family who have missed me. Thanks so much for my stay and I wish that I didn't have to leave.
Stayed 6 nights in Aug 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this property many times and each time I cannot wait to return. Staff is friendly, thoughtful, helpful and professional. I love my stays and think of my time there as a treasure.
Stayed 3 nights in Jan 2025

6/10 Okay

Timothy

Liked: Cleanliness, amenities
The Palais Sheherazade & Spa is a wonderful place to lodge. The limited staff was hands on taking care of everything from handling my luggage to showing us the property. Breakfast was included and was top-notch. The Palais IS WALKING distance to the Medina. We walked there and walked back. Walking was a shorter distance than taking a taxi because you can walk where the taxi cannot drive. The room was very clean, the bathroom was very clean, and every part of the hotel we saw was very clean. With the limited staff and the fact we traveled in January when the temperature was in the low 40s at night and high 40s during make it difficult for hot water to be available. Additionally, when we arrived to our room no heat was on and it took a day for the temperature in the room to reach 60 degrees. I was able to acquire an electric radiator space heater which helped in the bathroom. Without the space heater I would have only staff at the Palais one night. I would rate this hotel 5-stars if it had working hot water and heat. By the way, in 2012 this hotel received a Star Diamond Award from the American Academy of Hospitality Sciences that reads "The American Academy of Hospitality Sciences unanimously agree that this establishment consistently maintains the overall standards of high quality and superb performance necessary to designate it as One of the Finest in its Category and Classification." Because trumps name is on this, that why there was not heat or hot water.
Stayed 1 night in Jan 2026

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful room and comfortable. I missed breakfast but the staff was gracious and made my breakfast anyway. Such a lovely place with a great tub.
Stayed 1 night in Nov 2023

8/10 Good

Mursheda

Liked: Cleanliness, staff & service, amenities
The entrance is deceiving. The riad is huge once inside and truly does look like a palace. The decor is beautiful and the rooms are spacious. The breakfast was lovely and it is somewhere I would consider staying again. However I’m not sure if the riad was just opening up for the season or if there is some other reason but it seemed we were the only ones at the riad. A lot of the areas (spas, terraces etc) looked like they haven’t been functioning for a very long time. The indoor swimming pool was freezing although that didn’t stop my daughter having a dip. The rooms were overall clean but I think the taps, showers, bath etc need some tlc. Again, they look like they haven’t been touched in months. This riad has so much potential to be great. Just needs a little bit of maintenance.
Stayed 2 nights in Jun 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible place to stay. I love the staff who always make my stay special. They are helpful and talented. I feel so lucky to have found a place that I want to return to again and again. Thank you so much for making this stay memorable and relaxing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ambience was amazing!
Stayed 3 nights in Oct 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Im not sure where this hotel got its 5 stars .... it must of fallen from the sky because the palce doesnt even deserve 2 stars. its a beautiful 16 centry building but its run in a very bad way.... dirty, rooms not cleaned, no hot water, rusty water that you need to wait 10 minutes for it to clear.... a joke. and becarfull with the scammers that help you to find parking.
Stayed 2 nights in Nov 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a treasure!
Stayed 3 nights in Aug 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building , mosaic , tiles etc
Stayed 3 nights in Oct 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Truly this is a gem in Morocco!
Stayed 3 nights in Aug 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone’s is super helpful and nice!! This is a perfect place to stay, it’s right next to the Medina!! I’ll be coming back soon! :) just wish I had more time to enjoy all the perks of this hotel!!
Stayed 2 nights in May 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 3 nights in Sep 2023

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a filthy and smelly hotel, with absolutely no staff, no reception, and no security when we attempted to check in. There was unwashed crockery everywhere, dirty linen, and rat droppings in the main hall. We could not possibly spend more than a few minutes in this awful building.
Stayed 3 nights in Apr 2025

4/10 Poor

JOSE E

Disliked: Property conditions & facilities, room comfort

Palace in ruins

This was a magnificent palace but today is a wreckage
Stayed 1 night in Dec 2023

6/10 Okay

Sarita

Liked: Cleanliness, amenities
This is a gorgeous property but the rooms are dated. This is a palace that smells of old cedar as soon as you enter the room. If you speak English, there is a solitary person (Mohammed) who can help. Lot of people around but they are all newbies trying hard, but can't really help you. We were out of towels as the shower leaked onto the bathroom corridor and into the bedroom, but front desk never came by with extra towels when requested. When I went down, they spared me a small floor mat :) That's all they had. Too costly for the vintage experience.
Stayed 2 nights in Dec 2024

2/10 Terrible

Adrien

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a palace! From the moment we entered what seemed like an abandoned hotel we knew something was off. There were no other customers and no one at the reception to welcome us. The people didn't seem to know what they were doing, zero service for a 5-star hotel, the staff barely speak english and/or french. In the room there are problems with the canalisation, the mini bar is empty and you don't even have a trash can. There is no service regarding a shuttle transitioning between the hotel and the airport, you have to pay a cab. The only positive thing is that the place is beautiful, full of potential, but dusty, not well maintained. What a waste!
Stayed 3 nights in Mar 2024

6/10 Okay

Alanna

Disliked: Staff & service
Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.
Stayed 2 nights in Sep 2022

2/10 Terrible

Christine

Disliked: Amenities
Hotel fantome. Pour commencer la navette aéroport que nous avions réservé n’etait pas là nous avons pris un taxi. Hotel fermé à notre arrivée. Finalement une femme qui est elle ? nous a ouvert la porte après 20 minutes d’attente .Personne à la reception pour nous accueillir, pas de personnel,nous sommes restés à l’intérieur environ 30 minutes sans voir Personne, nous etions avec 2 marocains qui comme nous on pu constater que l’Hotel etait fermé. Nous sommes partis et avons du chercher un autre hotel. Le pire c’est qu’au téléphone le propriétaire a le culot de dire à Expedia que l’hotel est ouvert , donc Expedia ne veut pas nous rembourser Expedia ne semble pas lire les derniers avis et ne tient pas compte des reclamations téléphoniques qui leur son faîtes. Conclusion arnaque à 780 euros 22 juin 2025
Stayed 5 nights in Jun 2025

4/10 Poor

JULIEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel en déclin : c'est vraiment dommage !

Nous avions choisi cet hôtel qui nous semblait au vue des photos être parfait. Quel fût notre surprise en arrivant. L'hôtel est très mal entretenu, le ménage laisse vraiment à désirer, toilettes qui puent le poisson et petit slip découvert derrière la table de nuit ! Oh surprise ! Sans ajouter qu'un soir nous n'avons pas pu nous doucher car l'eau était boueuse ! Le personnel est en sous effectif, on sent que le directeur cherche à faire des économies. La chambre nous a coûté plus de 300 euros la nuit pour des prestations pas du tout à la hauteur ! Même pas une carte pour s'orienter dans la medina ou des propositions d'excursions à notre arrivée ! L'hôtel est en déclin total, le patron se fout de la gueule du client ! C'est dommage car l'établissement est beau mais plus du tout entretenu, les meubles anciens sont restés mais ne sont plus du tout entretenus, en témoigne la poussière ! Le personnel essaie de cacher la misère tant bien que mal, c'est dommage ! Hôtel.com devrait envoyer une expertise car dautres voyageurs seront encore trompés Nous souhaiterions d'ailleurs qu'hotel.com fasse un geste pour nous dédommagés
Stayed 4 nights in Apr 2025

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal war Super nett hilfsbereit von allem Mohamed.
Stayed 1 night in Aug 2024

2/10 Terrible

Yassine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je ne comprends pas comment se hotel est 5 étoiles c,est impossible
Stayed 1 night in Jul 2024

6/10 Okay

SYLVAIN

Disliked: Cleanliness, property conditions & facilities, room comfort

Le Titanic .

Riad avec un charme fou , magnifique restauration, lieu typique. Mais tous les à côté son « as been ». Sale , inconfortable, cassé, pas rangé, hygiène déplorable, et j’en passe. Un joyau à la dérive .
Stayed 10 nights in Apr 2024

2/10 Terrible

CASTAGNA

Andate altrove

Zero pulizia e zero servizio Non hanno personale. Colazione appena passabile
Stayed 2 nights in Apr 2024