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City Inn Lodge

1.0 star property

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City Inn Lodge provides amenities like a garden and a restaurant. Stay connected with free in-room WiFi.

Reviews

4.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping

About this property

City Inn Lodge

  • Hotel in the business district
  • City Inn Lodge provides amenities like a garden and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
    • Tour/ticket assistance
  • Room features
  • All guestrooms at City Inn Lodge have thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • TVs with satellite channels
    • Separate sitting areas, coffee/tea makers, and daily housekeeping

Similar properties

Exterior
Digger Inn
Francistown
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 56 reviews
The price is AED 206
AED 234 total
includes taxes & fees
22 May - 23 May
Digger Inn
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately USD 7.50 per person
  • Airport shuttle fee: USD 5 per person (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (up to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is City Inn Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Inn Lodge?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at City Inn Lodge?

Check-out is at 10 AM.

Does City Inn Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–5:00 PM on request. A fee of USD 5 per person applies.

Where is City Inn Lodge located?

Located in the heart of Francistown, this hotel is within a 10-minute walk of Supa Ngwao Museum and St Patrick's Church. University of Botswana and Sunshine Plaza Shopping Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.6

5.6

Cleanliness

4.0

Location

5.0

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 3 out of 7 reviews

Reviews

Verified

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible booking experience with Hotels.com

The hotel was not paid even though I paid on Hotels.com. Dinesh at the hotel confirmed that you paid the incorrect hotel and charged my clients card. WE need to get a full refund for this booking. I am dealing with Salma at your reservations team in Cape Town
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Maxime

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad service

Bad service, bad stay, toilet not working, no blankets in the room, no coffee, tea, sugar
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Experience - NOt reccommended

Rooms not clean , dust and spider webs visible in the shower , Shower tabs broken and still using curtains to cover the shower. Staff have no information but only the manager can check which sad.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

j

OK but not wow!

Reception wanted payment although it had been paid through Expedia - that issue was resolved very promptly by the manager. The amount they wanted was less than paid to Expedia. The 'garden view' was really a carpark view. The room was comfortable but several lights were not working and it was not as clean as it should be - cobwebs in the bathroom. The restaurant was adequate.
Stayed 1 night in Jun 2018
Verified

6/10 Okay

ricky

Disliked: Staff & service

it is close to town

wifi was poor. sometime i couldn't connect wifi. especially our room has distance from reception. then signal was not strong.
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable stay in a quiet area.

Other than encountering a little booking problem with the new reception staff, the stay was fine. The Indian curry dishes, nan and rice in the restaurant were great!
Verified

6/10 Okay

Pauline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Overnight stay

Everything was available in the room, aircon, fridge and television. However, the finer details needing sorting out. One of the main lights did not work, there was no room to put items beside the bed on one side and the tap on the sink was very very loose! Bed very comfy. No where to put anything in the shower room either other than the floor.