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Hotel City Kräme am Römer

Central hotel with a 24-hour front desk connected to the convention center in Frankfurt

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In the heart of Innenstadt 1, Hotel City Kräme am Römer offers a unique blend of convenience and charm. Guests can unwind with in-room WiFi, take advantage of express check-out and luggage storage, visit the on-site hair salon or explore nearby Frankfurt Christmas Market with help from multilingual staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Pillowtop bed
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Single Room

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Neue Kräme 23, Frankfurt, HE, 60311

What's nearby

  • Römerberg - 3 min walk - 0.3 km
  • MyZeil - 4 min walk - 0.4 km
  • Frankfurt Cathedral - 4 min walk - 0.4 km
  • Frankfurt Christmas Market - 5 min walk - 0.4 km
  • Alte Oper - 10 min walk - 0.9 km

Getting around

  • Römer-Paulskirche Tram Stop - 2 min walk
  • Konstablerwache Station - 9 min walk
  • Frankfurt Airport (FRA) - 26 min drive

Restaurants

  • ‪Cafe & Bar Celona Frankfurt - ‬2 min walk
  • ‪Jamy's Burger - ‬1 min walk
  • ‪Havanda - ‬1 min walk
  • ‪Hanz & Franz - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

Hotel City Kräme am Römer

Hotel near Frankfurt Christmas Market
Close to Römerberg and Alte Oper, Hotel City Kräme am Römer provides amenities like a hair salon. Guests can connect to free in-room WiFi.
Other perks include:
  • Self parking (surcharge), express check-out, and express check-in
  • A 24-hour front desk, a vending machine, and a front-desk safe
  • Luggage storage, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms at Hotel City Kräme am Römer include perks such as 24-hour room service, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 98-cm flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Similar properties

Exterior
AR City Hotel Frankfurt
  • Free WiFi
AR City Hotel Frankfurt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 28 per night)
  • Limited onsite parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways

More

  • 1 building
  • 5 floors
  • Built in 1970
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 98-cm flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 28 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Neue Kraeme
Hotel Neue Kraeme Frankfurt
Neue Kraeme
Neue Kraeme Frankfurt
Hotel Neue Kraeme
City Krame Am Romer Frankfurt
Hotel City Kräme am Römer Hotel
Hotel City Kräme am Römer Frankfurt
Hotel City Kräme am Römer Hotel Frankfurt

Frequently asked questions

Is Hotel City Kräme am Römer pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 28 per night. Limited spots are available.

What time is check-in at Hotel City Kräme am Römer?

Check-in begins at 2:00 PM.

What time is check-out at Hotel City Kräme am Römer?

Check-out is at 11:30 AM.

Where is Hotel City Kräme am Römer located?

Located in Altstadt Frankfurt, this hotel is steps from Museumsufer, Römerberg, and Frankfurt Christmas Market. Frankfurt Trade Fair is 1.5 mi (2.5 km) away. Römer-Paulskirche Tram Stop is only a 2-minute walk and Dom-Romer U-Bahn is 3 minutes.

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Reviews

Hotel City Kräme am Römer Reviews

7.6

Good

7.8

Cleanliness

9.0

Location

8.0

Staff & service

6.0

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 26 out of 107 reviews
Rating 8 - Good. 41 out of 107 reviews
Rating 6 - Okay. 31 out of 107 reviews
Rating 4 - Poor. 7 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Problemi di gestione penso dovuti alla situazione COVID
Stayed 1 night in Jun 2021

8/10 Good

HARALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Lage für diesen bestimmten Anlass. Familienfest
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good: The front person was very friend and nice. The breakfast (included) was wonderful! Location is right on the historic part of the city and close to a train station. Very convenient location. Bad: The bathroom heat and hair drier were not working, and they couldn’t fix it during my stay.
Stayed 1 night in Dec 2019

10/10 Excellent

WAI CHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅舘服務很好，有下午茶供應，並且可以拿回房間享用。但沖涼的門口很小，要側身才入到，需要改善門的大小。
Stayed 5 nights in Dec 2019

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only good things to say

Loved this quaint little hotel that was So close to Altstadt. It was a perfect location and a lovely stay. Also the breakfast was fresh and amazing
Stayed 1 night in Dec 2019

8/10 Good

Ornella

Liked: Cleanliness
Disliked: Property conditions & facilities

Centralissimo ma da rimodernare

Posizione da 10, idem cortesia dello staff della reception e la possibilità di poter sempre avere a disposizione the e caffè caldo. (Reception h24) La camera invece, piuttosto piccola, presenta diversi problemi di manutenzione soprattutto in bagno da lampade rotte a lavabi liniati. Mancano dei dettagli quali dei vanity set e anche il frigo in camera.
Vista dalla camera
Vista dalla camera
Camera
Bagno
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sijainti oli aivan loistava! Huoneet hieman vanhahtavia, mutta siistejä. Ainoa miinus tulee lämpimän veden puutteesta suihkussa.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottima nel centro della città, zona pedonale tra la zona commerciale, lo Zeil, ed il centro storico
Stayed 4 nights in Oct 2019

8/10 Good

Agnes

Liked: Staff & service
Basic hotel in a central location.
Stayed 3 nights in Oct 2019

10/10 Excellent

CIBELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opção no centro histórico de Frankfurt

Hotel localizado bem no centro histórico de Frankfurt. Simples, mas aconchegante, serviço bom, café da manha condizente com o hotel. Localizado próximo a vários pontos turístico, passeio muito legal para se fazer a pé, bem como a todas as grandes lojas da cidade.
Stayed 2 nights in Oct 2019

10/10 Excellent

María Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En el corazón de Frankfurt.

Se encuentra muy bien ubicado; ideal para conocer la ciudad caminando y muy cerca de la Estación Central. Su habitación es impecable: con una cama muy cómoda, baño privado con todos los amenities imprescindibles y, además, cuenta con excelente wifi. Su desayuno buffet es variado y abundante. Se destaca la amabilidad y excelente atención de se staff.
Stayed 3 nights in Sep 2019

6/10 Okay

Dorothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs much of TLC.

Out of all our stays within German, this was our least liked. The rooms were dated, bathrooms small, carpets worn and general room appearance was very dated and in need of repair. Breakfast buffet was sub standard for all the other properties we stayed at. One of the comforters was dirty and didn't have the duvet cover on it. There was no car access to the hotel. Parking was all street or parking lot. The only benefit was closeness to shopping district. Very large shopping area 5 min. walk away.
Stayed 2 nights in Sep 2019

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Central and quiet.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
蚊が非常に多くて良く眠れなかった。
Stayed 1 night in Aug 2019

6/10 Okay

Cristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, beware of random charges

The hotel was in an excellent location, and the staff was terrific in helping me contact the airline regarding my lost luggage. It’s an old facility, but well-maintained. Breakfast was adequate (I’ve had much better), the room was clean and spacious enough for me. The only problem I had was when I checked out they insisted I pay for the two beers I bought from the front desk. The problem with that is I never bought two beers. Rather than argue with them all day, I paid for them; it wasn’t much. I asked the clerk if I could walk in and buy a beer and put it on some random room. She said no, that I would have to give a room number and my name. That’s odd, cuz someone sure put two beers on my room; I don’t know how anyone there could know my name. It irritated me. Other than that, I’d stay there again.
Stayed 3 nights in Jul 2019

8/10 Good

Rachel Lynn

Liked: Cleanliness, staff & service, room comfort

The location makes this worth the stay

After having read the positive reviews when I first saw my room I thought there was no way those reviews were real. My room was reminiscent of a dorm I had in the 80s that was a few decades outdated at that time. But you could not find a better location in the city! Step out the door and you have old Frankfurt to your right and new to your left. The breakfast was nice and the staff helpful. There was coffee and cake in the lobby in the afternoons. I felt safe in the hotel and in this part of town.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Locatie is top!

2 jaar geleden voor het eerst geweest. Ligging in het centrum met parkeergarage om de hoek. Nu kwamen we in een kamer met volle prullenbakken van de vorige gasten en een wc met zwarte aanslag. Vieze vloerbedekking. Beetje jammer, lijkt wel alsof het hotel niet goed meer wordt onderhouden. Ontbijt is prima en personeel vriendelijk.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Great value. Hotel is in the middle of a shopping area and the reception is area is one floor above ground. Worth the extra effort.

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Good choice for a place to stay in Frankfurt. Good service brakefast and amazing location. I would defenetly come again to this hotel.

4/10 Poor

Steve, Oregon

Disliked: Property conditions & facilities, room comfort

Too Noisy for Summer Stay

Because the hotel is very close to Berliner street, and is also located on a major walkway, the noise is considerably loud. In warm weather, the room's window must be open during the day and evening. As I was out of the room during the day, the street noise was not an issue. However at night, every late night rowdy "passer bye" could be heard. This activity continued through out the night, and into the morning.

8/10 Good

Hannah, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities

Nice room, mixed service

We were met at check-in with such a lovely, helpful man who went out of his way to carry our suitcase because the elevator was broken. He also took the time to look up if the post office was open and showed us how to get there on a map. The room was clean, comfy, and spacious. Wide variety for breakfast in the morning! The two double beds put together to make a full bed were on wheels, so it was hard to cuddle together without pushing the beds apart!! It was also a bit stuffy with the windows closed, but a bit noisy with them open (our room overlooked the front, where drunken shouts were heard all night and construction started very early!) But these are minor issues for us. The most concerning thing was the incredibly rude and sour man working behind the desk in the morning. Complete opposite of the man who welcomed us! We heard this man speak curtly and impatiently with several customers as we sat for our breakfast. He should take notes from his kinder, older colleague!

6/10 Okay

Kirsten

Liked: Cleanliness, property conditions & facilities, room comfort
It was hard for us to locate and it was very noisy at night. It was a nice location during the day to shop and eat.

8/10 Good

SOJUNG, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good.

It was good. It was middle of tourist place and breakfast was delicious and room was clean. However the one thing I did not like it the room was little bit small.

10/10 Excellent

Daniel, Wadsworth, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel

A great hotel on a walking street near a lot of great shopping. It's just a block from the historic Old City. Hotel staff made a great recommendation for dinner!

6/10 Okay

ZENICHIRO, 東京

真冬は厳しいかもしれません、

室内ヒーターが作動せずスタッフに対応をお願いしたが直すことができなかった。シャワーのお湯が出るまで数分かかった。朝食は美味しかった。