"Staff were friendly throughout. Hotel was clean, well decorated and comfortable. The spa was fabulous and a welcome addition after a day of walking in Winchester. This is likely more of a personal request but since they have communal changing areas, bigger towels for those guests that just can't quite fit normal towels would be an appreciated addition - it's the little things! "

"Excellent location, amazing staff esp the chatty ladies at reception who helped with bags and even upgraded us! Very short walk from the outlet place and port, also around 15m from town and bit more to the pier n beach. Limited parking is the only thing but we got on right outside luckily! Will come again! "

"The food was delicious. The room was small but clean and comfortable. The Spa was very relaxing - needs a bit of updating but had a great time. "

"Two night stay at Marwell Zoo.Nice 'safari' style hotel situated right next to the Zoo. Plenty of convenient parking and quite an unusual hotel but also very nice. Pleasant comfortable room and bar area. Nice but unexceptional breakfast, but overall very good value!"

"Loved this little hotel which was walking distance from a lot of food and shopping as well as the cathedral and other sites. Beautiful garden, nice bar, and delicious breakfast."

"bed was so comfortable that I had no problems falling asleep"

"No air conditioning but they have fans. Slight random bangs from outside that you get used to. "

"Fair pricing...was allocated room 10 which is way up..room was a bit hot...a fan would be appreciated otherwise our stay was up to standards considering the money we also paid. Very clean room"