Skip to main content

Hotel New Otani Hakata

4.0 star property
Hotel with 4 restaurants, near Canal City Hakata

Choose dates to view prices

Hotel New Otani Hakata places travelers in the heart of Fukuoka's energy. The property offers practical amenities like dry cleaning, laundry facilities, and an electric car charging station. Guests can start their day with a buffet breakfast or relax at the hotel's cafe.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
The current price is AEDĀ 398
AEDĀ 503 total
8 Dec - 9 Dec

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Executive Twin Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Japanese Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Bathrobes
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 79 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Connecting Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 60 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Moderate Twin with Extra Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Semi Double Room Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of House

In-room safe, desk, iron/ironing board, free WiFi

Run of House

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Corner Suite Double Room

Corner Suite Double Room | In-room safe, desk, iron/ironing board, free WiFi

Corner Suite Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Bidet
Shower/tub combination
Private bathroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room, Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking - Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Smoking - Breakfast included

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Connecting Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
2 bathrooms
Bidet
Shower/tub combination
Private bathroom
  • 60 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Semi Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Moderate Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Japanese Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
Bathrobes
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 79 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Moderate Double Room Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin (Breakfast) Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin Triple Use (Breakfast) Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Moderate Twin (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room (Breakfast Included)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 53 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Breakfast Included)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 53 sq m
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Front of property

Hotel Oriental Express Fukuoka Nakasu Kawabata

Hakata Ward
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
8.8 out of 10, Excellent, 1,159 reviews
The price is AEDĀ 283
AEDĀ 313 total
15 Dec - 16 Dec
Hotel Oriental Express Fukuoka Nakasu Kawabata

About the neighborhood

Map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004

What's nearby

  • Yanagibashi Rengo Market - 1 min walk - 0.2 km
  • Tenjin Underground Mall - 9 min walk - 0.8 km
  • Canal City Hakata - 10 min walk - 0.9 km
  • Sumiyoshi Shrine - 12 min walk - 1.0 km
  • Fukuoka Mitsukoshi Department Store - 12 min walk - 1.1 km

Getting around

  • Watanabe-dori Station - 1 min walk
  • Yakuin Station - 6 min walk
  • Fukuoka Airport (FUK) - 13 min drive

Restaurants

  • ā€ŖćƒŠćƒžć‚¹ćƒ†å ‚ - ā€¬3 min walk
  • ā€ŖBISTRO LA ATORI - ā€¬3 min walk
  • ā€Ŗ惔惃惄悧ćƒŖć‚¢ ćƒ•ć‚”ćƒŖćƒ¼ćƒŠ - ā€¬2 min walk
  • ā€ŖKAMAKIRI COFFEE TAKASAGO - ā€¬9 min walk
  • ā€Ŗ釜山äŗ­ č–¬é™¢åŗ— - ā€¬2 min walk

About this property

Hotel New Otani Hakata

Hotel near Canal City Hakata
You can look forward to a hair salon, dry cleaning/laundry services, and a bar at Hotel New Otani Hakata. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Multilingual staff, a ballroom, and a vending machine
  • A reception hall, laundry services, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and proximity to public transit
Room features
All 372 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • Refrigerators, cable channels, and electric kettles

Similar properties

Front of property - evening/night
Nishitetsu Grand Hotel
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 2,286 reviews
The price is AEDĀ 374
AEDĀ 452 total
11 Dec - 12 Dec
Nishitetsu Grand Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 2,000 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Green house
  • Sembazuru
  • Taikanen
  • The Castillian Room

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 14 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100ā€“10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 2000 for children
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4-12 years old for breakfast.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Is Hotel New Otani Hakata pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel New Otani Hakata?

As of 3 December 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Hakata on 8 December 2025 start from $137.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1500 per day.

What time is check-in at Hotel New Otani Hakata?

Check-in start time: 2 PM; Check-in end time: 2 AM.

What time is check-out at Hotel New Otani Hakata?

Check-out is at 11:00 AM.

Where is Hotel New Otani Hakata located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Yanagibashi Rengo Market and Canal City Hakata. Port of Hakata and Marine Messe Fukuoka are also within 3 mi (5 km). Watanabe-dori Station is only a 2-minute walk and Tenjin-minami Station is 8 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel New Otani Hakata Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 703 out of 1114 reviews
Rating 8 - Good. 308 out of 1114 reviews
Rating 6 - Okay. 80 out of 1114 reviews
Rating 4 - Poor. 16 out of 1114 reviews
Rating 2 - Terrible. 7 out of 1114 reviews

Reviews

10/10 Excellent

Gary

Liked: Cleanliness
Excellent property, clean, wonderful staff, very good breakfast and three minutes to the metro station.
Stayed 3 nights in Sep 2025

8/10 Good

Suzan

Liked: Cleanliness, amenities, property conditions & facilities
good breakfast
Stayed 4 nights in Nov 2025

10/10 Excellent

Jin Rui

Liked: Cleanliness, amenities, property conditions & facilities
convenient location with lots of great food around!
Stayed 3 nights in Jun 2025

10/10 Excellent

Thai Khang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Hakata. Great rate and location. Next to subway line for easy commute. Highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Kiyomi

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff was very courteous. Hotel is next to a subway station. Highly recommended.
Stayed 2 nights in Nov 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

TOMMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Mar 2025

8/10 Good

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, well maintained. Old facilities call for some update. Family friendly too.
Stayed 3 nights in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underrated hotel

Should rated 4 star or more for this hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Seyoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The New Otani Hotel has been one of my favorites since I was young, and it certainly lived up to my expectations once again.
Stayed 2 nights in May 2025

10/10 Excellent

tit leung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing is good
Stayed 4 nights in Sep 2025

10/10 Excellent

cher chiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,
Stayed 5 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it and will stay here again for next time.
Stayed 3 nights in Mar 2025

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in city center.
Stayed 3 nights in Jun 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall this hotel was excellent. We could smell smoke (cigarette) but we had a air purifier that helped the smell. We did not take advantage of the breakfast in the hotel since we had more options within walking distance. Staff was accommodating and friendly always offering their assistance.
Stayed 5 nights in Oct 2025

10/10 Excellent

satoyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and clean room!
Stayed 1 night in Aug 2024

8/10 Good

YOUNGSUB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could feel that it was quite an old accommodation, but it is well managed and the price is relatively low compared to the hotel size and facilities.
Stayed 1 night in May 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff gave superb service and rooms were spacious for Japan.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chee Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel

We will return to stay if we returned to Fukuoka.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the one of the best hospitality from this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming. The room was nice and clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tomiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional and helpful. Iā€™d stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hotel for service and friendly/helpful staff. The Japanese breakfast is a must ;-)
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience

Nice location and great service for my family. They show kindness to my kids. Things are well-organized.
Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to subway station and convenience stores
Stayed 5 nights in May 2025