"Good"

"I messed up on my booking date and the staff looked out for me and still put me in a room when i booked a room for the following day instead of the day of "

"I love this hotel. It’s clean, the staff are always happy and will go the extra mile for their guests!"

"The Henderson Castle was an amazing, enchanting place. Will definitely go back. Loved the high tea, massage, food and especially the historical and european atmoshere. Staff was amazing. An overall wonderful experience. "

"Excellent room and breakfast! The tub was great, plenty of room for two. Customer service was top notch. Right in the heart of downtown Kalamazoo. Very romantic trip back in time."

"So nice very impressed we will return 👏 hopefully next stay is longer and we can enjoy more of it. "

"The host was very responsive to my questions. Good parking. The entrance was easy to access. The are many stairs up to the suite, however the stairwell was well lighted and the steps sturdy and the railing very well secured to the wall. The inside is a small apartment. It was very clean, and the provisions are better than any air B&B that I have stayed in, which have been many. I felt very safe, being alone and older. I sat amazed at the amount of work and care that went into crafting...

"The house and decor was amazing. Great location too. There was only one issue with bedroom #2. Went to get in bed in the far twin bed from the door and there was dirt, sand and twigs in the bed. Luckily the other bed was clean."