Does Hotel PortoBay Santa Maria have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel PortoBay Santa Maria pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel PortoBay Santa Maria?

Self parking is available for EUR 10 per day.

What time is check-in at Hotel PortoBay Santa Maria?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Does Hotel PortoBay Santa Maria provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 31.50 per vehicle applies.

Where is Hotel PortoBay Santa Maria located?

Located in Old Town Funchal, this hotel is within 1 mi (2 km) of Sao Tiago Beach and CR7 Museum. Fort of Sao Tiago and Funchal-Monte Teleferico are just steps away.

Hotel PortoBay Santa Maria Reviews, Deals & Photos 2025

10/10 Excellent

Rhona

1 October 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The breakfast was excellent so many options to choose from. We ate in the restaurant a few nights for dinner once again amazing choice and quality of food served. All of the staff were attentive and very pleasant. Would most definitely recommend this as a destination.

Stayed 7 nights in Sep 2025

8/10 Good

Elizabeth

23 July 2025

Liked: Cleanliness, amenities

Perfect location and facilities.

Stayed 3 nights in Jul 2025

10/10 Excellent

fern

16 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very pleasant overall experience 👍🙏

Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

16 February 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, wonderful staff, delicious breakfast

Stayed 6 nights in Feb 2025

10/10 Excellent

Erzsebet

25 March 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super helpful, friendly personeel. Perfect location.

Stayed 6 nights in Mar 2025

10/10 Excellent

Kenneth

18 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location close to a wide variety of local restaurants and facilities. Excellent helpful and friendly staff. Great facilities within the hotel.

Stayed 7 nights in May 2024

8/10 Good

Ted

18 April 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT location in Funchal, Madeira, within walking distance of Cable Car.

Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

5 February 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

plus the evening entertainment was of a high quality.

Stayed 7 nights in Jan 2024

10/10 Excellent

Smaranda

14 June 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great second stay

Great location in the old town. Fab views and nice breakfast. It’s our second time and would love to return.

Stayed 8 nights in Jun 2022

10/10 Excellent

Stephanie Leanne

1 September 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Staff were so wonderfully helpful.

Stayed 6 nights in Aug 2023

10/10 Excellent

Mrs L

28 February 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location,location

Had a lovely week stay here. The hotel is lovely, we had a mini suite which had a lounge, bedroom and very large balcony with partial sea view. Breakfast is great lots of choice and all fresh. The best thing is the location, on the flat right in the old town, walking distance to nearly everything.

Stayed 7 nights in Feb 2024

10/10 Excellent

jiwa

7 September 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, near old town, lots of restaurants in walking distance. Balcony a bonus.

Stayed 4 nights in Sep 2022

10/10 Excellent

Frank

29 October 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean,well kept hotel with pleasant and helpful stall in an ideal situation.Will go back again

Stayed 7 nights in Oct 2022

6/10 Okay

Omar

18 October 2022

Disliked: Room comfort

The facility is old but ok. Location and parking was good

Stayed 2 nights in Oct 2022

10/10 Excellent

Lindsay

1 August 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A beautiful property in walking distance to everything in Old Funchal. Our beautiful room was on the ground floor and overlooked the pool and out to the ocean. The staff was helpful and polite. We will be back!

Stayed 4 nights in Jul 2024

10/10 Excellent

Shirley

5 January 2024

Great location and facilities. We were there for New year, the gala dinner was excellent , the staff went above and beyond to entertain the guests. I would definitely recommend hotel for older or infirm as they seemed very well catered for. The only thing I could fault was the breakfast juice from a machine was awful, more like squash.

Stayed 7 nights in Dec 2023

8/10 Good

Verified traveler

22 December 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Porto Santa Maria

Clean, comfortable and friendly, efficient staff that gave good service. Lots of food at breakfast but not quite of the quality expected. If visiting you should know that ground floor rooms are sold as being full sea view.

Stayed 7 nights in Dec 2023

10/10 Excellent

Donna

30 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Most outstading property right on the ocean. Impeccably managed and maintained. Meals at hotel were fabulous and good value. This was a gem in the paradise of Madeira. Our room came with a lovely small kitchen, a balcony and every comfort. Clean, beautiful, peaceful and supremely comfortable. I regret having to leave. Best hotel value I have experienced.

Stayed 5 nights in Jun 2023

8/10 Good

Wayne

13 November 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This is an excellent hotel and Ive stayed here for many years. The only issue, for no fault of the hotel, is the west facing bedrooms. They overlook a small park area where local undesirables congregate until the very early hours, also some bars close to the hotel, are open until 2am on the weekends. Unless you are a heavy sleeper its noisy.

Stayed 4 nights in Nov 2023

8/10 Good

Christopher

25 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We wouldn't hesitate to come back to the hotel, it is super-clean and tidy and the staff are all so polite and helpful, it's a wonderful place to stay! The location is excellent, 2 mins walk from the cable car, right next to the old town and lots of restaurants. Also only 20 mins or so from the airport, it's perfect! So why only 4 stars rather than 5? It's the poor quality of the evening meals which were not up to expectation for the high prices being charged. It felt like the hotel is up to date on everything else (and again I will say that everything else was stunning!), but the evening meals are like going back to the 1970's. For example, the Italian-themed dinner cost €34 per head (before drinks). We expected a high quality meal, but the only manned food station was a guy who roughly warmed the pasta for you for just 20-30 seconds before dumping it on your plate. Everything else was buffet style and this made it such a disappointment. It could have been presented so much better. The pasta sauces were in hot trays to spoon out yourself and the quality of these was not great, quite bland. The BBQ night was €38 per head. Again, high expectations (given the price!) were let down with just 1 chef cooking on 1 solitary BBQ, no nice presentation at all when you consider the price at just under €40 per head. So the evening food is, in our opinion, very expensive vs local restaurants and not as good quality either. Fix that and you have a totally perfect hotel!

Stayed 6 nights in Jul 2025

10/10 Excellent

Dolores

31 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Our stay at Porto Santa Maria was made even more pleasant by the friendly and helpful staff. The front desk staff especially Manuela was great and always ready to help. It was very convenient to walk down to the breakfast buffet each day to sip your first days coffee and take in the fantastic views. The pool and various lounging areas were always spotless and well attended. The daily happy hour and music each night made it fun and entertaining. The housekeeping staff were expert in keeping the room spotless and always friendly and welcoming each day. The location was extremely convenient to the many different restaurants and shopping areas. Our sea view balcony was our favorite spot to begin and end our days. We look forward to returning one day.

Stayed 7 nights in May 2023

10/10 Excellent

Svein

5 February 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice beachside and Old Town Hotel in Funchal.

This is a comfortable hotel, close to the sea (20 meters), with a good, traditional atmosphere. Adults only. Good restaurant and bar. Two pools, indoor and garden. Garden bar with meal service too. Entertainment every night. Right next to Old Town restaurants and bars. Walking distance to everything. Well equipped rooms, with fridge and dishes. We visited in the middle of Winter, with 12-14 degrees outside, and since AC did not have heater, we were cold at night. As the days became warmer, so did we...

Stayed 7 nights in Jan 2023

8/10 Good

John

24 March 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short relaxing winter break

We really enjoyed out stay at this hotel. The staff were friendly and helpful. The room had braille markings on the room safe however no tactile numbering on the door. The entertainment in the bar was live using an electric piano or other instruments so was a real change from people with a backing track which tends to be the easy way these days. the hotel is located near to local buses, the cable car, the farmer's market and lots of local restaurants. with so many guests flying in, to be more Eco friendly the hotel could have it's own electric vehicle rather than book individual taxis. especially when more then one customer is on the same flight. We'd definitely go back for these reasons and many others.

Stayed 5 nights in Mar 2024

8/10 Good

Steven

1 September 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Resort and Great Buffet Food

We had an sea view and the room was excellent and spacious with stove and cooking utensils. The staff is great and will help book and answer all questions. Tip for improvement: Front desk staff is nice, they will help answer your questions, but we felt they lacked conviction, more enthusiasm, more 1-1 chats (maybe culture or training), like really going above and beyond. For example, asking where we are from, have you tried the local dishes, giving us recommendations, more personal service would have been helpful. The Buffet dinner is great when its outdoor BBQ, but the indoor was hit and miss. Some nights the food was ok, but we would not go for half board and try the local restaurants instead .

Stayed 4 nights in Aug 2023

8/10 Good

saher

14 October 2023

Liked: Cleanliness, staff & service, amenities

Overall, it was a good stay. The air conditioning wasn’t the best. It was loud, wasn’t cooling the room enough and it took a long time to get the room to a cool enough temperature to make it easy to sleep. The staff also turned off the AC after they cleaned our room, so it was a daily challenge to get the room cool enough. The shower in our room wasn’t mixing cold and hot water well. While showering you would get alternating cycles of hot and cold water. The front desk staff were welcoming. Breakfast was very good

Stayed 4 nights in Oct 2023

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