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Citadines Connect Georgetown Penang

4.0 star property
Hotel with free local shuttle, steps from KOMTAR

Choose dates to view prices

Photo gallery for Citadines Connect Georgetown Penang

Garden
50-inch Smart TV with satellite channels, TV
Reception
50-inch Smart TV with satellite channels, TV
Down comforters, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is AED 243
AED 274 total
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Loft, 2 Bedrooms

Down comforters, in-room safe, individually decorated

Deluxe Loft, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • City view
  • 88 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Studio

Down comforters, in-room safe, individually decorated

Executive Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (with View)

Down comforters, in-room safe, individually decorated

Executive Studio (with View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio

Down comforters, in-room safe, individually decorated

Classic Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

50-inch Smart TV with satellite channels, TV

Executive Room, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Down comforters, in-room safe, individually decorated

Deluxe Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • City view
  • 29 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | Down comforters, in-room safe, individually decorated

Deluxe Studio, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio

Deluxe Studio | Down comforters, in-room safe, individually decorated

Deluxe Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 2 Twin Beds

Down comforters, in-room safe, individually decorated

Executive Studio, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 2 Twin Beds

Down comforters, in-room safe, individually decorated

Studio, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Executive Twin

Down comforters, in-room safe, individually decorated

Studio Executive Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Executive With View

Down comforters, in-room safe, individually decorated

Studio Executive With View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Twin At Block B

Down comforters, in-room safe, individually decorated

Studio Deluxe Twin At Block B

  • Sleeps 2
  • 2 Twin Beds

View all photos for Two-Bedroom Executive Room

Living area | 50-inch Smart TV with satellite channels, TV

Two-Bedroom Executive Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed OR 1 Double Bed and 1 King Bed

View all photos for 2 Bedroom Deluxe Loft At Block B

Down comforters, in-room safe, individually decorated

2 Bedroom Deluxe Loft At Block B

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Studio Deluxe At Block B

Down comforters, in-room safe, individually decorated

Studio Deluxe At Block B

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive

Down comforters, in-room safe, individually decorated

Studio Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Twin

Down comforters, in-room safe, individually decorated

Studio Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Classic

Down comforters, in-room safe, individually decorated

Studio Classic

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Double At Block B

Down comforters, in-room safe, individually decorated

Deluxe Room Double At Block B

  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
No. 202 Lebuh Noordin, George Town, Penang, 10300

What's nearby

  • KOMTAR - 2 min walk - 0.2 km
  • Penang Times Square - 3 min walk - 0.3 km
  • Pinang Peranakan Mansion - 2 min drive - 2.0 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 2.3 km
  • Gurney Drive - 3 min drive - 2.3 km

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 26 min drive

Restaurants

  • Starbright Coffee
  • ‪Matcho Cafe - ‬2 min walk
  • ‪Lobby Lounge - ‬3 min walk
  • ‪Four Leaves Bakery - ‬3 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk

About this property

Citadines Connect Georgetown Penang

Upscale hotel near KOMTAR
Citadines Connect Georgetown Penang provides amenities like a garden and a gym. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Continental breakfast (surcharge), a free area shuttle, and bike rentals
  • A 24-hour front desk, an elevator, and smoke-free premises
  • A water dispenser, multilingual staff, and outdoor furniture
Room features
All 143 individually furnished rooms offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 50-inch Smart TVs with satellite channels
  • LED light bulbs, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Malay

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JEN Penang Georgetown by Shangri-La

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  • Kids pool
  • Parking included
  • Free WiFi
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The price is AED 252
AED 308 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (MYR 9 per day)
  • Street parking available
  • Free area shuttle up to 2 km
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 35 for adults and MYR 19.50 for children

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoke-free property
  • Traditional architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 35 for adults and MYR 19.50 for children
  • Nearby parking fee: MYR 9 per day (66 ft away)
  • Pet fee: MYR 500 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Parking height restrictions apply

Property is also known as

Citadines Connect Georgetown Penang Hotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Hotel George Town

Frequently asked questions

Does Citadines Connect Georgetown Penang have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Citadines Connect Georgetown Penang?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Citadines Connect Georgetown Penang on 10 July 2025 start from $73.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Connect Georgetown Penang pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MYR 500 per accommodation, per night.

How much is parking at Citadines Connect Georgetown Penang?

Limited spots are available.

What time is check-in at Citadines Connect Georgetown Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Citadines Connect Georgetown Penang?

Check-out is at noon.

Where is Citadines Connect Georgetown Penang located?

Located in Downtown George Town, this hotel is steps from Hin Bus Depot Art Centre and KOMTAR. 1st Avenue Mall and Penang Times Square are also within 5 minutes.

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Citadines Connect Georgetown Penang Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 32 out of 69 reviews
Rating 8 - Good. 23 out of 69 reviews
Rating 6 - Okay. 9 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Awesome app
Stayed 1 night in May 2025

10/10

Great location!
Stayed 7 nights in Aug 2024

8/10

Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
Stayed 2 nights in Feb 2025

10/10

Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
Stayed 4 nights in Feb 2025

8/10

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Stayed 5 nights in Feb 2025

10/10

very pleasant stay , will be back again
Stayed 3 nights in Aug 2024

8/10

Basically everything is good. Only thing is that neighbors voice can hear loudly from rooms in the vicinity and corridor. Staff are nice..
Stayed 2 nights in Feb 2025

10/10

Decent size, clean and has nearby mall. Many food options.
Stayed 2 nights in Aug 2024

6/10

So far so good
Stayed 1 night in Jan 2025

10/10

From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Stayed 11 nights in Nov 2024

10/10

Clean. Convenient location
Stayed 3 nights in Jun 2024

10/10

The front desk staffs are super friendly and very eager to help. The rooms are nice and modern, the location of the hotel is excellent. Looking forward to my future stay here!
Stayed 1 night in Feb 2023

8/10

A very small room. Space is very limited. The shower water pressure and the temp were inadequate. A thumb up is the good location to good food, the room cleanliness and the hotel provides free filtered water for drinking.
Stayed 4 nights in Oct 2024

8/10

Overall very good experience in the hotel as staff was friendly and check in was smooth and fast. The hotel is also at a very convenient location, walkable to centre of Georgetown and restaurants. Bed was comfortable but wish there was thin and thick pillows to choose from. Shower head was leaking and bathroom door cannot be closed initially during our stay. Housekeeping did not replace hand towels on 2nd day and 3rd day.
Stayed 3 nights in Oct 2024

10/10

The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.
Stayed 3 nights in Mar 2024

8/10

very new hotel, free coffee at the lobby any time of the day.very clean and walking distance to many places. Only the aircon noise is a bit loud, maybe too powerful. Very good water pressure and PILLOWS were perfect!!!
Stayed 2 nights in May 2023

8/10

Hotel room is clean. The hotel staff is friendly and helpful. Will consider again for next time.
Stayed 3 nights in May 2023

10/10

Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Stayed 2 nights in Apr 2024

8/10

I really love the location of the hotel, lots of famous eateries nearby. Room is very clean and well maintained. However, it can be very noisy in the evening till late, poor sound proofing. My bestie and I went for penang bridge marathon and couldn’t get a good nap before the run
Stayed 3 nights in Dec 2023

8/10

Clean, beautiful hotel with modern facilities. Convenient and peaceful area of town. Love it. Add some fresh local blooms in the lobby will be more charming. Some staff can be more discreet and lower her volume when she speak.
Stayed 4 nights in Feb 2023

10/10

Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Stayed 3 nights in Jul 2024

6/10

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Stayed 4 nights in Dec 2024

8/10

Great location within walking distance to lots of good food and shopping. The hotel has a charming vibe in line with the cultural heritage of the area yet modern in its amenities. Rooms were quite small but functional and clean. Main complaint was lack of soundproofing. Could clearly hear doors slamming and people talking along the corridor; not great for light sleepers
Stayed 4 nights in Aug 2023

8/10

Soundproofing could be better. Toilet sewage might require some proper cleaning as water was stuck for quite some time after shower
Stayed 1 night in Apr 2023

6/10

My only concerns were— no alarm clock in the room, hot water is somewhat cold for showering. Also there was no safe in the room so I put a sign on my door— do not disturb — so they don’t have to clean, but somebody opened my door while I was half asleep
Stayed 2 nights in Feb 2024