"The staff provided excellent service and advice."

"Staff was spectacular, I'm so sorry they have to deal with less than delightful guests on what seems like a regular basis. We greatly appreciate you and enjoyed our gift of champagne. Area is very walkable, bed is on the softer side of Japans hotel beds. Our room was big enough and it was one of the smaller ones. There is a smoking room by the elevator that opens frequently so there is some cigarette smell when you go to the lobby. I do wish there was some food options though, Takayama...

"スタッフの接客がとても良かったです。 お風呂も種類多く良かったです。夕食を予約していなかったのですが近くの飛騨牛を食べられる和食の店等紹介いただき非常に美味しくいただきました。本当にありがとうございました。"

"Excellent, vintage hotel "

"The rooms were comfortable, the staff is courteous. They go above and beyond to ensure your comfort. Every time we left and came back they would bring a new little snack to our room. they also put you in a yukata with a big bow when you first arrive. They have delicious sake and herbal tea available in the lobby. The onsen is beautiful. The breakfast is beautiful and like art. Great place to stay. We stayed 2 nights as a couple "

"Staff was awesome and food was great. The facilities are well maintained and clean. Loved my stay in Nakatsugawa and will definitely come back."

"Lovely room, very well positioned hotel, really great staff, gave us lots of practical help, and very friendly. Best hotel we've stayed in during our 3 week holiday, and others were 4 star!"

"Hotel located very close to the train, convenient for dining, and a short distance to local sights. Room was clean, fit for purpose and comfortable, a quality breakfast was prepared and served as well. "