2/10
They cancelled my room by claiming that they don’t have the type of room I booked. Instead of clearing up with Expedia themselves, they asked me to talk to Expedia instead. They refused to offer me any kind of room and told me they couldn’t help me. They were overbooked and they just use this kind of excuses not to honor my booking. This is unacceptable customer service and I would never stay with it or recommend anyone to stay there.
Angela
أقام ليلة واحدة (1) في شهر مارس عام 2025