Does La Maison 20 Degrés Sud - Relais & Châteaux have a pool?

Yes, this property has 2 outdoor pools.

Is La Maison 20 Degrés Sud - Relais & Châteaux pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Maison 20 Degrés Sud - Relais & Châteaux?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at La Maison 20 Degrés Sud - Relais & Châteaux?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at La Maison 20 Degrés Sud - Relais & Châteaux?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does La Maison 20 Degrés Sud - Relais & Châteaux provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 65.00 per vehicle applies.

Where is La Maison 20 Degrés Sud - Relais & Châteaux located?

Nestled on the beach, this Grand-Baie hotel is within 1 mi (2 km) of Surya Oudaya Sangam, Canonnier Beach, and Neos Wellness. Grand Bay Beach and Trou aux Biches Beach are also within 3 mi (5 km).

La Maison 20 Degrés Sud - Relais & Châteaux Reviews, Deals & Photos 2025

6/10 Okay

Verified traveler

15 August 2022

Liked: Cleanliness, property conditions & facilities

The hotel has great potential ...

I have mixed feelings about our stay at 20 Degrés Sud. Firstly, I must say that it is a beautiful hotel with some lovely views over the bay. It is, however, overpriced in my opinion, compared with other places we stayed at in Mauritius. Generally speaking, the service is good, apart from a couple of waiters who managed to spoil our dining experience. We had to wait quite some time to get served, the food is delicious though so worth waiting for, but then the bill was not right and we just couldn't be bothered asking to have it corrected and waiting another half an hour. Our room was rather small but nice. The outside rooftop bathroom was a lovely surprise but the creaky bed and the drafty door could do with some maintenance. One example of great service was when they turned on the hammam just for us, as I asked if we could use it. All in all, our stay was pleasant but I'm not in a hurry to return.

Stayed 3 nights in Jul 2022

10/10 Excellent

David

9 March 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

My wife and I had a great stay. The rooms are great and the food was amazing.

Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

3 November 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charme désuet pour cet hotel en bord de plage

Personnel très agréable, beaucoup d'effort pour apporter le meilleur service mais quelques détails à améliorer. Le petit-déjeuner pourrait être plus varié. Le restaurant est très bon particulierement le soir. La literie est parfaite. Petite plage et navette en bateau pour Grand Baie apréciable. Bonnes prestations au spa.

Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveler

31 August 2019

Disliked: Cleanliness, amenities, property conditions & facilities

Well I will not recommend this property to anyone my bedding was not changed for three days until I queried it the room facilities is not up to scratch well over priced I would say it’s a two star boutique well too expensive I don’t want to carry on but I will never recommend it to anyone the spar is bad I had manicure and pedicure done they charged me 100pounds for a man and they did a very bad job of it i complained about it they agreed with me and refunded back my money

Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

26 August 2019

Liked: Cleanliness, property conditions & facilities

Boutique hôtel très cosy et charmant, lieu calme, bonne situation dans la baie de Grand Baie, à proximité en voiture des centres commerciaux de la région. Chambre de type colonial impeccable et bien équipée, même la catégorie la plus basique, toutefois pas bien insonorisée pour certaines. Restaurant d’excellente qualité pour le dîner avec une cuisine goûteuse et raffinée. Le spa est très reposant et bien agencé et les soins y sont de qualité, juste un peu chère par rapport à la moyenne habituelle des prix pratiquée à Maurice. Le petit déjeuner est très complet avec un bémol concernant les omelettes et œufs au plat ou brouillés qui sont servis sur commande 30 minutes après...et ceci alors même que nous ne sommes pas nombreux au petit déjeuner, et c’est répétitif tous les jours.

Stayed 3 nights in Aug 2019

10/10 Excellent

EK

24 March 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Le personnel toujours au petit soin pour vous, surtout les dames de la réception. chambre standard parfaite, propre. restauration au TOP !! Suppléments a prévoir pour se faire plaisir (eau, vin et certains plats non compris en demi pension) Piscine calme, mais pas assez de transat, premier arrivée... Petite plage privée, mais rien a voir avec la plage de MON CHOISI. Plage bien équipée et sports nautiques a disposition. Pause gouter à 16h ... j'adore !! Spa tres ZEN et Hamam à disposition. Excursion disponible pour l'ile Gabriel à faire obligatoirement !! Tres bonne adresse à retenir

Stayed 8 nights in Mar 2019

8/10 Good

Verified traveler

22 December 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really appreciated the early check-in after my long flight from Canada (via Amsterdam).

Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

3 December 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personnel très serviable et très gentil Pas assez de soleil autour de la piscine ni sur la plage Restaurant excellent, ils ont obtenu la 5 ème étoile le 1 er novembre

Stayed 10 nights in Nov 2018

8/10 Good

Verified traveler

29 October 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Koselig boutique hotell

Veldig flott hotell! God mat, og hyggelig service! Fine og renslige rom. Frokosten var helt ok, middagene veldig bra. Gratis tilgjengelighet på sykler var perfekt. Skulle gjerne hatt oftere båtshuttle inn til sentrum. Selve hotellet lå i et område som var ganske vindfullt da vi var der, dette satte nok en demper på at vi ikke brukte hotellet og uteområdet like mye. Vi reiste heller til andre strender der vinden og solen var varmere. Ellers absolutt å anbefale som et koselig boutique hotell med ikke for mange mennesker!

Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveler

26 October 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acceuil parfait Hotel magique et a taille humaine, restaurant hors pair

Stayed 3 nights in Oct 2018

10/10 Excellent

Cenina, Firenze

2 October 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

atmosfera rilassata, staff gentile, camera molto pulita, cucina buona. zona molto ventosa, è spesso difficile godere della spiaggia, ma la piscina è riscaldata.

Stayed 7 nights in Sep 2018

8/10 Good

charlotte, london

3 September 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but expensive and small rooms!

Mauritius as a whole is an expensive island and the hotel rates reflected this! Take lots of spending money!

Stayed 7 nights in Aug 2018

10/10 Excellent

Natasha, London

28 August 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A boutique hotel with very pleasant staff

Lovely location in the bay. A small hotel, but has all the amenities you need for adults only stay. Most pleasant staff. Beautiful food. Rich library, gorgeous atmosphere. Feel like you are at home.

Stayed 3 nights in Aug 2018

10/10 Excellent

Emanuele, Italy

22 August 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotellerie, good food, great hospitali

Beautiful boutique hotel on a small sandy beach. Nice rooms. Great atmosphere, great food including lots of good and fresh fish. Only downside, in August it's windy.

Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveler

17 August 2018

Liked: Staff & service, room comfort

Disliked: Cleanliness

Wonderful, with a few problems.

Amazing place, and beautiful area of the island. The staff was wonderful and helped me organize a lot of activities. I loved being there. The cleanliness of the room was sub-par. The shower overflowed because the drain was plugged and water went all over the bedroom and living room. The maid didn’t replace the toiletries or all towels daily. It was not so nice in that regard. Also, with the car rental, the GPS didn’t work and I had to use my phone data to get around. The hotel said I didn’t have to pay for the GPS, but then when I dropped off the car, there was a big argument with the car rental company and they made me pay. I contacted the hotel regarding this, and have not heard back. Disappointed in them, especially with their amazing service while I was there.

Stayed 3 nights in Aug 2018

10/10 Excellent

catherine

3 August 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless. Came for a rest and recovery break, ten days of taking it easy, and access to great water activities and spa services. Food included in the booking is excellent. Did not get bored with the choices, which also include daily special dishes. Great service from guest relations, without feeling any pressure. Many thanks again to the great team. Highly recommended. It is one of the few places where I felt that the actual experience was beyond my expectations from the website.

Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

5 July 2018

Liked: Property conditions & facilities

Disliked: Staff & service

Dishonest and sorely mistreated!!!!

I rarely rate things negatively, but I had a terrible experience here and wish to warn others. However, before getting to the bad, it would only be fair to give an honest opinion of the good as well. The rooms are nice and the service staff were very friendly. The food was also excellent. Unfortunately, it only takes one bad thing to make a stay memorable for the wrong reason, particularly for a property that is marketed as upscale. So on to the incident... I was booked on a half board basis, which in every place I've ever stayed means that breakfast and dinner are included in the price. At no point was I ever told that there would be supplements charged for certain dishes. I received my bill the night before I checked out and noticed extra charges on my bill. I raised this with the front desk and when I told them I was not informed about additional charges either during my check in or by the wait staff they said they would take care of it. I thought that was the end of it, but later I was requested to speak with the manager. They said they couldn't do anything about the extra charges and then proceeded to make me feel like I was stupid for not knowing something that no one explained to me and was not explicit on their menu. I've never felt so belittled by hotel management and would never recommend this place to anybody. There are many beautiful places to visit in Mauritius so I suggest you find somewhere else to go!

Stayed 3 nights in Jun 2018

10/10 Excellent

Mikael

25 June 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

A beautiful and cozy hotel with a lot of charm. The staff were amazing and the food incredible!

Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

2 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable, reposant. Personnel accueillant, respectueux. Je recommande cette hôtel.

8/10 Good

philippe

22 April 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent dining in Grand Baie

Very warm welcome upon arrival in this cozy,, charming hotel. It was more compact than expected perhaps due to it's location in busy Grand Baie. Did not use the beach facilities so have no comment, nor the small swimming pool situated in the middle of the hotel. The restaurant was delicious, and one of the nicest meals we experienced, the breakfast buffet was equally enticing. The room was clean and practical, though smaller than expected. We were very surprised that this hotel is (and the only one on the island) labelled a Relais and Chateaux. We stayed in several hotels that were easily on a par.. and they certainly not the most expensive.

10/10 Excellent

Sophie

30 March 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour parfait

Nous avons passé un réveillon du Nouvel An juste parfait. Le personnel de l'accueil et du restaurant est au petit soin. L'architecture, l'entretien et la propreté des lieux sont agréables. Une très belle adresse pour un séjour en amoureux, un séjour hors du temps.

10/10 Excellent

Verified traveler

11 March 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic rooms poorly designed and look right into main pool area - upgraded and had a great time

Stayed 6 nights in Mar 2018

8/10 Good

James

25 February 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely isolated hotel, with nice friendly staff, private beach and good food

10/10 Excellent

Vincent, Nogent

11 February 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel de style dans un cadre superbe

Excellent séjour dans un hôtel de rêve Cadre superbe et décoration recherchée Accueil remarquable

Stayed 6 nights in Feb 2018

10/10 Excellent

arnaud, gujan mestras

25 January 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personnel local très accueillant

Excellent,confortable et à la hauteur de nos attentes même plus car le personnel (bar,restaurant, femme de ménage) est vraiment au petit soins avec nous alors bravo à tout le staff mauricien

Stayed 10 nights in Jan 2018

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