The room was really hot upon arrival (86 degrees), so we immediately attempted to turn the air conditioning on, but we soon realized it didn’t work (neither did the “fan” setting). We had been put in a room on the top floor w/ a window facing the pool area and we realized the window was wide open w/ NO SCREEN on it after my two year old almost fell out of it! ..also, I had brought cleaning products with me to sanitize the room (due to the Covid pandemic) which lead to cleaning up dust/dirt all over the place. The room temp hadn’t gone down any, so I called the front desk and I was told, “the only thing we can do for you is give you a fan.”... and they did bring up a 50 year old filthy fan. After being there a couple of hours (and the room still almost 90 degrees) my husband and I decided to go to the Holiday Inn where it was the same price, but had very clean rooms, accommodating staff, and an awesome breakfast spread in the morning! :) ..never will my family or I stay at the Townhouse again.
