In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking and transportation
No onsite parking available
Conveniences
Luggage storage
Virtual front desk
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Down comforter
Memory foam mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with digital channels
Hulu
Streaming services
More
Heating
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
BlueJay Hotel Hotel
BlueJay Hotel Grand Rapids
BlueJay Hotel Hotel Grand Rapids
Frequently asked questions
Is BlueJay Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at BlueJay Hotel?
This property doesn't offer parking.
What time is check-in at BlueJay Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime.
What time is check-out at BlueJay Hotel?
Check-out is at 10:00 AM.
Where is BlueJay Hotel located?
Located in John Ball Park, this hotel is within a 15-minute walk of Grand Valley State University - Pew Campus and DeVos Performance Hall. Gerald R. Ford Museum and DeVos Place Convention Center are also within 15 minutes.
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BlueJay Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 12 out of 20 reviews
10 - Excellent
12
Rating 8 - Good. 4 out of 20 reviews
8 - Good
4
Rating 6 - Okay. 2 out of 20 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 20 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 20 reviews
2 - Terrible
2
9.6/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
9.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10
Easy check in- great space- comfortable bed- communicative!
Verified traveler
Stayed 2 nights in Feb 2025
8/10
Loved the place and location
Laura
Stayed 3 nights in Dec 2024
10/10
We love the property and will definitely stay here again. It would be better if we did not have to check out by 10 am though. Really cute and super clean
tracy
Stayed 1 night in Feb 2025
10/10
This was a lovely space — decorated beautifully, clean, and comfortable. We will definitely be back!!
Carlie
Stayed 2 nights in Jan 2025
8/10
The agent asked some very weird questions about our plans at the hotel prior to our stay.
Eric
Stayed 1 night in Dec 2024
8/10
Was surprised by no housekeeping but other than that, a good stay.
Jeffrey
Stayed 2 nights in Oct 2024
10/10
Good
Toby
Stayed 1 night in Aug 2024
6/10
No idea it was “self service” which I hate. I have been in the hospitality industry for 40 years because I live the personal touch. After driving 3.5 hours from Chicago, I needed to use the ladies room. Front door was locked. Called # on window and they said “ you have to fill out the form”. Some lady called me while I was driving referencing some form which I assumed I could fill out at front desk. There is no front desk and no people. I heard someone come home after me last night but never saw anyone. Totally weird. Not my type of vibe. Rate on line said $79 then $100 in fees was added on. Not good!
Margie
Stayed 1 night in Mar 2025
6/10
I stayed at the BlueJay for the Grand Rapids Marathon and as I was late in making hotel arrangements, this was the only left hotel available within walking distance of the race. I had to pay $350/night when the normal rate is $227 (or there abouts with all the fees). It was quite pricey for about 10 hours of stay and I didn't appreciate being taken advantage of.
What they don't tell you is that there is no front desk and no staff. You have to have a smart phone to check in/check out and to access your room both the hotel itself and your room.
Check out is 10 am. I planned to be running at 10 am, so if my partner was not leaving the hotel at 7:30 am, when I did for the race, I'm not sure how we were supposed to check out on time as I do not carry my phone when running and the reservation was tied to me. They charge an extra $25 for the privilege of late check out . . .
There is no coffee in the room, but there is a kitchen downstairs with a Nespresso machine. I don't know how to use a Nespresso, I don't have one and I have only used one a couple of times at other hotels. They had no instructions. I attempted to make coffee by what I could see, but there was no love from the coffee maker and no caffeine for me.
The room was nice and clean, but the amenities were spare. Although as I was only there 10 hours and slept for most of them, it didn't matter.