"The elevators suck. Had to wait 10-15 minutes a few times. Unacceptable"

"Room was clean, and the non-smoking room didn’t smell of smoke, had good AC, and overall was comfortable. The rest of the property was quite dilapidated. Checking in wasn’t easy as the initial keycard generated by the machine didn’t work, and our room was in the other building from the check in desk so it was a long walk back to get it fixed. The directions to the room that came with the key were wrong and the friendly staff who helped us find the right elevator bank laughed and said to ignore...

"no issues"

"Checking in was a disaster. Their staff have no clue what they're doing. It took 45 minutes to get our room keys. We ended up needing a 2nd room and ran into the exact same problem with different staff. I asked for the manager and he just gave me excuses and attitude. We will never step foot in ANY Ceaser's owned establishment ever again after this experience. ZERO star experience! NOT RECCOMENDED."

"The hot tub was broken. The room was dirty."