Find all hotels by Independent in Great Yarmouth

"The room key I had opened the door to another room! I stayed in room 212, and after a very long day I accidentally went to room 202 and opened up the door and entered the wrong room! After a moment or two of seeing the room wasn't presented correctly, the actual guest of room 202 opened the door and walked into the room whilst I was standing there. It was just a good job I wasn't in the shower, on the loo or getting dressed. As you can imagine, the other guest was quite shocked, as was I. I showed him how my key fit his door and I hadn't broken in. It appears that the room key is actually a master room key, so can fit any door and the same key lock for outside/late night access. No one came to the room to find out if I was OK, or needed anything. I'd not stay there again. It's a shame, as back in the day this must have been quite a lovely hotel, but now has been left in need of modernisation. Yes, the cost per room was quite competitive, but that isn't the point. Safety of guests should always be paramount of importance."

"We had a mixed experience during our stay. On the positive side, the location was absolutely fantastic (as close to the beach as we could have got) & parking seemed very straightforward (we visited out of season, so we just parked further along the seafront). Our room on the top floor was beautifully clean and both looked and smelled lovely; the rest of the hotel interior was equally spotless. A quick note for future guests: the staircase is a little tight and it is a long way up to the top, so those with mobility issues should definitely request a lower floor. We didn't try the restaurant, so we can't comment on the food. Unfortunately, the stay was really let down by the state of the entrance. There were cigarette butts on the floor when we arrived, and they were still there when we checked out. As someone who strongly dislikes smoking, I found this disgusting; it really impacted the first impression of an otherwise lovely place."

"Phenomenal Hotel, Perfect location, great staff, beautiful food, personal service."

"Very comfortable pleasant stay"

"Really nice Staff!"

"We absolutely loved the cosy lodge we stayed in. The food at The Boathouse was brilliant and the owner was so welcoming. Very family friendly too."

"All pipe work blocked water blocks in every drain and toilet takes ages flush away, the shower has 1 setting boiling very dangerous temp also its imagration housing i wouod say familys of 6 in a 1 bed apartment stay away from booking here "

"Great location, very friendly service & staff"

"Perfect as ever "