"I heard from an employee that the place is getting sold, therefore everyone is demotivated and confused abou job security.
No one wears name badges, no smiles, Irene took 18 minutes to check us, I had to show picture of a coffee pot on their Expedia photos to get one send to my room. Furniture old, breakfast . There is no culture of service. Rodrigo was little more cooperative after initial conflict. "
"I heard from an employee that the place is getting sold, therefore everyone is demotivated and confused abou job security.
No one wears name badges, no smiles, Irene took 18 minutes to check us, I had to show picture of a coffee pot on their Expedia photos to get one send to my room. Furniture old, breakfast . There is no culture of service. Rodrigo was little more cooperative after initial conflict. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The customer service was very helpful! Everyone was friendly. We used their laundry service and that was good too. Breakfast was vey tasty with a lot of choices. No complaints.
The customer service was very helpful! Everyone was friendly. We used their laundry service and that was good too. Breakfast was vey tasty with a lot of choices. No complaints.
Muito conveniente para a nossa viagem de SP para SC. Tem camas de tamanho queen (meu marido é alto) e aceitam cachorros. :) Eu também esqueci algo lá a última vez e guardaram para mim até voltar! São gente boa. :)
Muito conveniente para a nossa viagem de SP para SC. Tem camas de tamanho queen (meu marido é alto) e aceitam cachorros. :) Eu também esqueci algo lá a última vez e guardaram para mim até voltar! São gente boa. :)
We enjoyed our stay! The staff was friendly, the breakfast was very tasty, and the room spacious. My only sighestions for improvement: fitted sheets on the bed (the top sheet used as a bottome sheet kept slipping off in the night, and prioritizing guest coming back to the front desk to retrieve their room key (we had to wait in a line behind several new guests checking in). Thnak you for the great service otherwise!
We enjoyed our stay! The staff was friendly, the breakfast was very tasty, and the room spacious. My only sighestions for improvement: fitted sheets on the bed (the top sheet used as a bottome sheet kept slipping off in the night, and prioritizing guest coming back to the front desk to retrieve their room key (we had to wait in a line behind several new guests checking in). Thnak you for the great service otherwise!
KATHRYN
Reviewed February 3, 2025Reviewed February 3, 2025