Find hotels in Gundogdu from AED 146

"I experienced several frustrating issues during my stay that caused significant inconvenience. While both check-in and check-out were smooth, the overall experience was disappointing due to multiple unresolved problems. The shower in my room was broken for two days even after I reported it, and despite this inconvenience, I was not offered a room change. Additionally, the in-room phone used to contact reception or guest services was also not working and took two days to be repaired. On top of that, the TV was not functioning and took four days to fix. Although the staff handled check-in and check-out efficiently, these repeated maintenance issues greatly affected my comfort. The food was decent, but compared to other resorts, I felt the party atmosphere and entertainment were lacking. Overall, the constant inconveniences during my stay overshadowed the positives and made the experience much less enjoyable than I had expected."

"Currently here again in Masmavi - our 8th visit. Can't wait to book again next year. The hotel, the food and everyone that works in Masmavi have made our holiday amazing again! Special shout out to Guest Relations Ulas Yaman and Serdar who were super efficient and any issues resolved immediately. The two tennis coaches were simply fantastic - Emre and Engin. Their tennis lessons are of a very high standard and off the court they're the nicest guys you could meet. And lastly our lovely room maid Ozlem - very efficient and friendly - never stops smiling. We will definitely be back next year - thank you Masmavi!"

"Great hotel with nice heated pools, aquapark and restaurants. Food is truly amazing. We choose pool room and have 2 kids and I don’t recommend these rooms if you have kids. The hotel is huge and hard to walk to pools, beach and other areas from these rooms. Buggies are not available all the time. In fact, for 2 days we couldn’t catch a buggy without waiting at least 20 mins. Other staff helped us a few times to get around and they also helped us complain about this. Next days buggies were fast and efficient. Also, our room pool was not clean when we arrived, next day we asked for it to clean and it was taken care of. Overall great hotel and highly recommend but we had room specific issues. I wouldn’t choose this kind of room again with my kids."

"Good hotel for children"

"Stayed there with my son and we both really love the hotel and made most of our swim up room Will be definitely back "

"Food was awful. Same choice each evening. Burnt fried chicken which you could smell then burning during the day. Only decent choice in the evening was Pizza. Breafast choice the same, Could not even get a omlet. Most of the staff did noot know how to say good morning or smile. Poor lighting in the night with many trip hazards walking. No power socket in bathroom to charge shaver. Rubbish entertainment in the evening. Only one bar to sit inside in the evening with awful pianist playing Great people on reception Will never go back"

"I liked this place. My two main criticisms would be: 1. The room was quite noisy until about midnight as I think it was above a bar that was used for after show dj entertainment. That wasn't great for a sleeping small child. 2. Despite turkish cuisine being rich and flavoursome, like a lot of AI hotels, the buffet food merged into one flavour. So much so, I ate out locally. In addition, it's unusual to stay at an AI hotel for over a week and not be offered the chance for some kind of a la carte dining."

"The staff were attentive to every need. The food was amazing with a wide selection of dishes available every meal. You must try the baklava it was amazing. "

"Amazing service, clean site, clean beach, amazing staff - very sweet Ruslan made our dinner in Beach Club special. On the bad side - I would not go there again as a couple without kids, because how many kids there were - unimaginable. In regards to food, we were very dissapointed, a lot of options however repetitive, sushi 4 options - two of them with chicken. Pizza very dry. "