Verified
2/10 Terrible
jeremy
8 April 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Très moyen
jeremy
Stayed 1 night in Mar 2025
Phoenix Hotel Ha Long
4.0 star property
Guests start each day with breakfast at the on-site restaurant, perfectly positioned in the upscale charm of Bai Chay's vibrant district
Choose dates to view prices
Photo gallery for Phoenix Hotel Ha Long
Phoenix Hotel Ha Long welcomes travelers to Bai Chay with genuine hospitality. The property features a cozy bar and a restaurant serving delicious meals all day. Visitors can borrow bikes to explore nearby attractions or use the convenient extended parking options.
Reviews
6.06.0 out of 10
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Bar
- Laundry
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Deluxe Twin Room
Deluxe Twin Room
- 24 sq m
- Sleeps 2
- 2 Large Twin Beds
View all photos for Family Room, 3 Bedrooms
Family Room, 3 Bedrooms
- City view
- 35 sq m
- Sleeps 3
- 3 Large Twin Beds
View all photos for Deluxe Double Room, 1 Bedroom
Deluxe Double Room, 1 Bedroom
- City view
- 32 sq m
- Sleeps 2
- 1 King Bed
About the neighborhood
Bai Chay, a neighborhood in Ha Long, is home to Phoenix Hotel Ha Long. The area's natural beauty can be seen at Ha Long Bay and Bai Chay Beach, while Tuan Chau Amphitheater and Quang Ninh Museum are cultural highlights. Sun World Ha Long Park and Dragon Park are also worth visiting. Visit our Ha Long travel guide
So 1 Phan Boi Chau, To 5, Khu 9, Phuong Bai Chay, Ha Long, Quang Ninh, 200000
What's nearby
Ha Long Bay1 min walk - 0.0 km- Cái Dăm Market2 min walk - 0.2 km
- Ha Long Night Market10 min walk - 0.9 km
- Sun Square5 min drive - 3.0 km
- Halong Marina Bayzone7 min drive - 2.9 km
Getting around
- Ga Ha Long Station6 min drive
- Haiphong (HPH-Cat Bi)49 min drive
Restaurants
- Cua Vàng Hải Sản Nhà Hàng10 min walk
- Madam Mai8 min walk
- Nhà hàng Thủy Chung6 min walk
- Ẩm Thực Làng Chài Hạ Long4 min walk
- Sữa Chua Cô Phượng6 min walk
About this property
Phoenix Hotel Ha Long
Upscale hotel located in Bai Chay
Consider a stay at Phoenix Hotel Ha Long and take advantage of a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
- Free self parking
- Bike rentals, a roundtrip airport shuttle (surcharge), and express check-in
- Concierge services, a 24-hour front desk, and tour/ticket assistance
Room features
All guestrooms at Phoenix Hotel Ha Long offer thoughtful touches such as fireplaces and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Other amenities include:
- Free tea bags/instant coffee and electric kettles
- Bathrooms with showers and free toiletries
- 25-inch flat-screen TVs with cable channels
- Wardrobes/closets, fans, and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free self parking on site
Food and drink
- A bar/lounge
- A restaurant
- Snack bar/deli
Things to do
- Bicycle rentals
- Scooter/moped rentals
Family friendly
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Outdoors
- Terrace
Accessibility
- No elevator
More
- 1 building
- 5 floors
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 25-inch flat-screen TV with cable channels
Food and drink
- Electric kettle
- Free bottled water
- Minibar
- Room service
- Tea bags/instant coffee
More
- Air conditioning
- Desk
- Fan
- Fireplace
- Phone
- Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Express check-in available
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Property is also known as
Phoenix Ha Long
Phoenix Hotel Ha Long Hotel
Phoenix Hotel Ha Long Ha Long
Phoenix Hotel Ha Long Hotel Ha Long
Frequently asked questions
Is Phoenix Hotel Ha Long pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Phoenix Hotel Ha Long?
Check-in begins at 2:00 PM. Late check-in is available during limited hours.
What time is check-out at Phoenix Hotel Ha Long?
Check-out is at noon.
Does Phoenix Hotel Ha Long provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Where is Phoenix Hotel Ha Long located?
Located in Bai Chay, this hotel is steps from Ha Long Bay and Cái Dăm Market. Ha Long Night Market and Halong Marina Bayzone are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Phoenix Hotel Ha Long Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
4.0
Cleanliness
10
Amenities
5.4
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
Hung
14 April 2023
Liked: Staff & service, amenities, property conditions & facilities
Vị trí cực kỳ trung tâm, xung quanh rất nhiều hàng quán ăn ngon, cơ sở vật chất còn mới; phòng nghỉ sạch sẽ yên tĩnh và thoải mái. Nhân viên cũng rất lịch sự và chu đáo. Chắc chắn tôi sẽ quay lại đây.
Hung
Verified
6/10 Okay
Philipp
26 November 2019
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Philipp
Stayed 3 nights in Nov 2019