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Hotel Alster-Hof

3.5 star property
Pet-friendly hotel with a sauna connected to the convention center in Hamburg

Choose dates to view prices

Experience the vibrant Hamburg City Center at Hotel Alster-Hof, with a hair salon and dry cleaning services for a refreshed look. Enjoy rest and relaxation at the sauna or explore nearby attractions like Hamburg City Hall, all while taking advantage of amenities like free in-room WiFi, a gym, restaurant and bar - previous guests have raved about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is AED 583
AED 664 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

8.2 out of 10
Very good
(11 reviews)

Highlights

Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

8.6 out of 10
Excellent
(54 reviews)

Highlights

Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room

8.8 out of 10
Excellent
(19 reviews)

Highlights

Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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The price is AED 205
AED 284 total
includes taxes & fees
7 Dec - 8 Dec
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About the neighborhood

Map
Esplanade 12, Hamburg, HH, 20354

What's nearby

  • Jungfernstieg - 1 min walk - 0.1 km
  • Inner Alster Lake - 1 min walk - 0.2 km
  • Hamburg State Opera - 3 min walk - 0.3 km
  • Hamburg City Hall - 10 min walk - 0.9 km
  • Congress Center Hamburg - 10 min walk - 0.9 km

Getting around

  • Stephansplatz U-Bahn - 1 min walk
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Esplanade - ‬3 min walk
  • ‪Campus Suite - ‬2 min walk
  • ‪Casino Esplanade - ‬2 min walk
  • ‪Restaurant Haerlin - ‬4 min walk
  • ‪L’Osteria - ‬4 min walk

About this property

Hotel Alster-Hof

Hotel near Miniatur Wunderland
At Hotel Alster-Hof, you can look forward to a hair salon, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • A 24-hour front desk, a front-desk safe, and a TV in the lobby
  • A porter/bellhop, concierge services, and an elevator
  • Multilingual staff, free newspapers, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 108 rooms include amenities such as free WiFi, safes, and minibars. Guest reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • HDTVs with satellite channels
  • Heating, daily housekeeping, and desks

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  • Free WiFi
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8.8 out of 10, Excellent, 1,263 reviews
The price is AED 541
AED 579 total
includes taxes & fees
21 Dec - 22 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 17 2025 to January 1 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

Is Hotel Alster-Hof pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 9.00 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Alster-Hof?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Alster-Hof?

Check-out is at noon. Late check-out is available for EUR 50 (subject to availability).

Where is Hotel Alster-Hof located?

Located in Hamburg City Center, this hotel is steps from Casino Esplanade and 1.3 mi (2.2 km) from Miniatur Wunderland. Inner Alster Lake and Jungfernstieg are also within 5 minutes. Stephansplatz U-Bahn is only a 2-minute walk and Gaensemarkt U-Bahn is 5 minutes.

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Reviews

Hotel Alster-Hof Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 429 out of 1001 reviews
Rating 8 - Good. 456 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 3 out of 1001 reviews

Reviews

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds, really nice staff, and so I had a great stay with my family.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Check in and check out was quick and efficient. Staff including front desk and breakfast were friendly. The room was clean and the hotel is in a prime location. I would go here again.
Stayed 1 night in Nov 2025

6/10 Okay

Takashi

Liked: Cleanliness, staff & service
Good hotel
Stayed 1 night in Aug 2025

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities
Convent area to tourist
Stayed 2 nights in Aug 2025

10/10 Excellent

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with good location

Nice hotel with good location
Stayed 1 night in May 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay near everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such amazing stay in the hotel. Room was big and clean, and there is the best staff I've ever experienced in a hotel! Everyone was so helpful and friendly, especially the head waiter at the breakfast - what a lovely person! The location is perfect, very close to everywhere, well connected with public transport and many shopping options around. Thank you so much, I will definitely come back.
Stayed 2 nights in Aug 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for touring or finding a quiet lovely spot to rest in.
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Amenities
What a stunning old world hotel. Perfect position in Hamburg with classic rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It located near the station and the opera house. It is very convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a suite with a wonderful skyline view on the top floor of the hotel. The room was spacious, clean, and modern. Nice breakfast. Excellent location near the train station and walkable distance for most attractions of the city. Highly recommend booking a top floor suite at this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable great location super clean friendly helpful staff
Stayed 2 nights in Mar 2023

10/10 Excellent

Ger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very central, spotlessly clean and friendly staff. Breakfast was also lovely
Stayed 4 nights in Apr 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Aug 2023

10/10 Excellent

KIYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility looks old but has been renovated and the rooms are very clean. Breakfast is good and location is great.
Stayed 1 night in Jun 2024

8/10 Good

Izumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near Hamburg dammtor station.
Stayed 1 night in Jun 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient close to the station and all amenities
Stayed 2 nights in Aug 2023

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Plus side. Location. Clean and safe. Downside: dated rooms. Breakfast options limited. Rooms decent. Some road noise and the maid likes to start her work at 7am!! Very convenient though. Be careful, windows open wide and be careful with small children. Seems like it is being updated so will Improve.
Stayed 2 nights in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value
Stayed 2 nights in Jun 2024

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great stay.

Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable priced perfect hotel in Hamburg

Small hotel great location good service Amazing laundry service ! My shirt came back as new
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

German Unity Day parkrun trip

The hotel was ideally placed for exploring the city. The room was on the 6th floor and was quiet and comfortable. Breakfast was included in the rate and the vegan food choices were good. The Reception staff were welcoming and helpful. I would definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peder

Z
Stayed 2 nights in Feb 2025

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was doing the Ironman in Hamburg. The hotel was super clean and the staff were amazing however its opposite a casino and the rooms facing the casino are very loud with music. So you have to have the window shut. And there is no aircon so super hot.
Stayed 1 night in May 2025