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Hotel Helgoland

3.5 star property
Hotel with a bar, near Hagenbeck Zoo

Choose dates to view prices

Photo gallery for Hotel Helgoland

Bar (on property)
Exterior
Single Room | Premium bedding, Select Comfort beds, individually decorated, desk
Restaurant
Lobby
Hotel Helgoland offers a welcoming atmosphere with a library and a bar for relaxing with friends. Practical amenities include bike rentals and dry cleaning/laundry services, making it a convenient base for exploring nearby sports attractions.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
The current price is AED 481
AED 556 total
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Premium bedding, Select Comfort beds, individually decorated, desk

Single Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Premium bedding, Select Comfort beds, individually decorated, desk

Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, Select Comfort beds, individually decorated, desk

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

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10 Nov - 11 Nov
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About the neighborhood

Map
Kieler Strasse 173-177, Hamburg, HH, 22525

What's nearby

  • Hagenbeck Zoo - 4 min drive - 2.9 km
  • Volksparkstadion - 6 min drive - 4.2 km
  • Fish Market - 6 min drive - 4.1 km
  • Barclays Arena - 6 min drive - 4.5 km
  • Hamburg City Hall - 9 min drive - 5.1 km

Getting around

  • Tiedemannstraße Bus stop - 7 min walk
  • Lutterothstrasse U-Bahn - 12 min walk
  • Hamburg Airport (HAM) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Cafe MAY - ‬6 min walk
  • ‪Little Buddha - ‬9 min walk
  • ‪Public Coffee Roasters - ‬5 min walk

About this property

Hotel Helgoland

Hotel near Hagenbeck Zoo
Located close to Volksparkstadion and Barclays Arena, Hotel Helgoland provides a library, dry cleaning/laundry services, and a bar. In addition to conference space, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Tour/ticket assistance, concierge services, and a front-desk safe
  • A banquet hall, luggage storage, and meeting rooms
Room features
All 110 individually decorated rooms offer thoughtful touches such as premium bedding and separate sitting areas, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Heating and fans
  • Hypo-allergenic bedding and Select Comfort beds
  • Bathrooms with tubs or showers and hair dryers
  • LED TVs with satellite channels
  • Separate sitting areas, daily housekeeping, and desks

Similar properties

Exterior

Ibis Budget Hamburg Altona

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
7.4 out of 10, Good, 52 reviews
The price is AED 258
AED 317 total
includes taxes & fees
2 Nov - 3 Nov
Ibis Budget Hamburg Altona

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1983
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Individual decor
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 26.0 per night
Cribs (infant beds) are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 17 for children
  • Self parking fee: EUR 10 per night
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Helgoland Hamburg
Helgoland Hotel
Hotel Helgoland
Hotel Helgoland Hamburg
Hotel Helgoland Hotel
Hotel Helgoland Hamburg
Hotel Helgoland Hotel Hamburg

Frequently asked questions

Is Hotel Helgoland pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Helgoland?

As of 1 November 2025, prices found for a 1-night stay for 2 adults at Hotel Helgoland on 2 December 2025 start from $140.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Helgoland?

Self parking is available for EUR 10 per night.

What time is check-in at Hotel Helgoland?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Helgoland?

Check-out is at noon.

Where is Hotel Helgoland located?

Located in Eimsbuettel, this hotel is within 3 mi (5 km) of Hagenbeck Zoo, Trabrennbahn Hamburg Bahrenfeld, and Volksparkstadion. Barclays Arena and Fish Market are also within 3 mi (5 km). Lutterothstrasse U-Bahn is 12 minutes by foot and Osterstrasse U-Bahn is 13 minutes.

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Hotel Helgoland Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 146 reviews
Rating 8 - Good. 74 out of 146 reviews
Rating 6 - Okay. 40 out of 146 reviews
Rating 4 - Poor. 10 out of 146 reviews
Rating 2 - Terrible. 1 out of 146 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Die Geräusche der Straße waren sehr laut und die Matratze war hart.
Stayed 1 night in Apr 2025

10/10 Excellent

Aakash

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property to stay in. Gives the antique feel but clean. There is no body cream so bring your own.
Stayed 6 nights in Oct 2024

8/10 Good

Lea-Johanna

Liked: Cleanliness, staff & service
Nettes Personal, saubere große Zimmer. Meiner Meinung nach hat eine Klimaanlage gefehlt, da die Zimmer sich sehr schnell aufheizen.
Stayed 2 nights in Jul 2024

8/10 Good

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helppo

Kätevä
Stayed 1 night in May 2024

4/10 Poor

Johannes

Disliked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Jun 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gepflegter Charme der 80/90er Jahre. Sehr gut gedämmte Fenster und n tolles Frühstück. Vernünftiger Preis.
Stayed 1 night in Mar 2023

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2023

4/10 Poor

Jan

Liked: Cleanliness
Disliked: Staff & service, amenities
Fotos entsprachen nicht der Realität. Preis des Frühstücks nicht angemessen. Grundlegende hygienische Regeln wurden beim Frühstück nicht eingehalten, Wurst und Käse teils verschimmelt. Weitreichender Rauchgeruch im Hotel vorhanden.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
War ganz in Ordnung, allerdings ist das Hotel so langsam in die Jahre gekommen.
Stayed 1 night in Nov 2022

8/10 Good

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel kann man Empfehlen, alles Ok

Gutes Hotel, Preisleistung absolut Ok, gutes Frühstück, Parkplatz top, schöne Auslegware im Zimmer ist sehr angenehm und kann man nur empfehlen.
Stayed 1 night in May 2022

8/10 Good

Andreas

Liked: Cleanliness, staff & service
preis-leistung ist halt kaum zu toppen. und der aperol-spritz war auch ok :-)
Stayed 2 nights in May 2022

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Eigendlich alles perfekt für eine Nacht usw. Würden wieder hier buchen.
Stayed 1 night in May 2022

10/10 Excellent

Kendra, Verona

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for access to public transportation to explore Hamburg
Stayed 1 night in Apr 2022

8/10 Good

Ole Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt fint. Bor alltid på dette høtellet
Stayed 1 night in Aug 2021

6/10 Okay

Judu

Ok hotel. Endte der tilfældigt, så havde ikke checket det i forvejen. Standard tysk hotel, fint til en enkelt overnatning undervejs på rejsen
Stayed 1 night in Jul 2021

8/10 Good

Roland, Hagen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Überaus freundliches Personal. Sauberkeit des Hauses. Zentrale, verkehrsgünstige Lage mit ausreichenden Parkmöglichkeiten.
Stayed 1 night in Jul 2020

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value and price are in line. I would go again.

Good place. Value and Price are synced.
Stayed 1 night in Feb 2020

10/10 Excellent

EDDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2019

8/10 Good

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt lydløst værelse når vinduer til gaden er lukket, fremragende morgenmad og ca 700 til S-station.
Stayed 2 nights in Jun 2019

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities

Etwas altbacken, aber insgesamt ok

Etwas altbacken, aber insgesamt ok
Stayed 1 night in Apr 2019

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Rummet borde renoveras

Hotellet har sett sina bästa dagar och skulle behöva renoveras och moderniseras. Handfatet i badrummet läckte. Det var rent och bra städat men sängen var väldigt hård.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good service from staff but room was very hot despite cool weather outside and traffic was loud when windows were opened. Also the WiFi was terrible.
Stayed 1 night in Oct 2018

8/10 Good

Peter Dam

Godt hotel

Godt rummeligt enkelt værelse, god seng, meget god morgenmad, desværre ikke aftensmad da rest. var lukket på grund af sygdom, meget venligt personale, gratis parkering, god beliggenhed når man skal til fodbold, 10min gang til S-Bahn, vil helst sikkert vælge dette hotel igen.
Stayed 2 nights in Sep 2018

8/10 Good

thor-erik

Bra Hotell

Helt ok rom i forhold til prisen. Fin beliggenhet
Stayed 1 night in Aug 2018

8/10 Good

Leónidas

Liked: Cleanliness, staff & service
No tenía aire acondicionado, un desayuno excelente, parqueo, buenas atenciones y buen precio
Stayed 1 night in Aug 2018