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Louis C. Jacob, Hamburg, Autograph Collection

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Luxury
5.0 star property
9.2

Wonderful

Serene elegance by the river

Situated right on the water, this hotel offers a serene atmosphere with beautifully decorated, spacious rooms. Delight in excellent meals at the restaurant and stunning river views from the Linden Terrace.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
The current price is AED 709
AED 759 total
includes taxes & fees
1 Jun - 2 Jun

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per room, per night, plus a one-time cleaning fee of EUR 50

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 12 and younger eat free breakfast

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Self parking fee: EUR 30 per night (in/out privileges)
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 20 per room, per night plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This hotel is rated 5 stars.

Frequently asked questions

Is Louis C. Jacob, Hamburg, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per room, per night. A cleaning fee of EUR 50 also applies. Service animals are exempt from fees.

How much does it cost to stay at Louis C. Jacob, Hamburg, Autograph Collection?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Louis C. Jacob, Hamburg, Autograph Collection on 1 June 2026 start from AED 709, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 30 per night. Valet parking is available for EUR 30 per night.

What time is check-in at Louis C. Jacob, Hamburg, Autograph Collection?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Louis C. Jacob, Hamburg, Autograph Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Louis C. Jacob, Hamburg, Autograph Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.

Where is Louis C. Jacob, Hamburg, Autograph Collection located?

This family-friendly Hamburg hotel is located on the boardwalk/promenade, within 2 mi (3 km) of Jenischpark and Elbe. Harbour Museum Oevelgoenne and Elbe Shopping Mall are also within 3 mi (5 km). Hochkamp S-Bahn is 15 minutes by foot and Klein Flottbek S-Bahn is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 307 out of 419 reviews
Rating 8 - Good. 61 out of 419 reviews
Rating 6 - Okay. 38 out of 419 reviews
Rating 4 - Poor. 8 out of 419 reviews
Rating 2 - Terrible. 5 out of 419 reviews

Reviews

Verified

10/10 Excellent

Antti

Liked: Cleanliness, staff & service, amenities
Very nice hotel in a beautiful surrounding on the Elbe. Great staff, spacious rooms, and fantastic breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
vwery good Location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay if you have more time in Hamburg and want to experience a more historic, relaxing area.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Along the river, with an amazing view and close to all transportation. Cherry on the cake, the restaurant is amazing !
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super great hotel

We had the best time at the hotel. Everyone was super friendly and the breakfast buffet was excellent
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super place

Always fantastic service - ambiance - cleanness- great food
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Panayiotis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and comfortable stay in a good location with pleasant views of the Elbe. Service was 5 star. Would have prefered firmer pillows.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one thing missing

This Hotel needs air conditioning in order to stay in business otherwise excellent
Stayed 1 night in Apr 2024
Verified

8/10 Good

Lesther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and property

I've enjoyed this property once more. The terrace is wonderful, and the rooms are comfortable and spacious. With the change in temperature, it was a shame that the room had no A/C. My main complaint was the amount of mosquitoes that came into my room in one afternoon. It was unbearable.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, would love to come back.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kamila

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean room / pet friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous retreat overlooking the Elbe

Delightful views, art, ambience, and service.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Lania

Excellent patio and stay
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Asta

Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful hotel
Stayed 1 night in May 2024
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Just perfect, as usual❤️
Stayed 1 night in May 2025
Verified

6/10 Okay

Dennis

Liked: Cleanliness, amenities
The room was very clean and in good condition. But it was too cool. Asked for the heating to be turned up - twice, but nothing happened. The bar staff was very just cleaning and dusting so they totally forgot the guests. Once you order a drink and you finally get they never come back
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very nice hotel located right to the Elben canal. Good service, nice rooms and fine food
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Jozee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Everything was just so nice. The staff were so sweet and helpful and the room was so beautiful 😍 We are coming back some day ❤️
Stayed 1 night in May 2024
Verified

10/10 Excellent

Åsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay!

Make sure you have time to sit on the terrasse overlooking the Elbe. The ginger lemonade is a bit too strong for my taste, but everything else is absolutely perfect! Well done.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel in a fantastic setting. Restaurant, reception etc beautiful. The rooms are a bit dated for a 5 star hotel and no air condition so room was a bit too warm at night
Stayed 1 night in Sep 2023
Verified

6/10 Okay

René

Liked: Cleanliness
Disliked: Property conditions & facilities
Old Hotel it’s not a five star hotel don’t I don’t come again
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very special. It is located in a leafy, quiet and beautiful area outside the hustle and bustle of Hamburg. The room was huge, and beautifully decorated, on a lovely courtyard. The highlight is the Linden Terrace which looks out on the river. Stunning. Excellent food. Book the restaurant before you arrive as it gets full.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Hans Thyge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritage

Wonderfull location at the Elbe and nice walks. Love the feeling of heritage on the place and we see you carry much about that. Autentic stories can not be bought. Will come back
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Bertil

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Air condition not working. Hot as hell in the rum. When pointing it out to the reception, I got no explanation or others.. Will not stay at this hotel again.
Stayed 1 night in Jun 2024