TORTUE HAMBURG

Hotel with 3 restaurants, near Miniatur Wunderland

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Photo gallery for TORTUE HAMBURG

3 restaurants, French cuisine
Double Room Grande | Premium bedding, down comforters, free minibar, in-room safe
Room amenity
Terrace/patio
Lobby
TORTUE HAMBURG, in Hamburg City Center, is steps from City Hall and Miniatur Wunderland. Relax on the terrace, enjoy French cuisine at three restaurants, or try creative cocktails at five bars throughout the property.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available
The current price is AED 789
AED 885 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Double Room Petite

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Double Room Classique

9.8 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Double Room Grande

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Petite Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bathtub and shower
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Stadthausbrücke 10, Hamburg, 20355

What's nearby

  • Hamburg City Hall - 6 min walk - 0.5 km
  • Miniatur Wunderland - 13 min walk - 1.1 km
  • St. Pauli Piers - 15 min walk - 1.3 km
  • Elbe Philharmonic Hall - 16 min walk - 1.3 km
  • Reeperbahn - 16 min walk - 1.4 km

Getting around

  • Stadthausbrücke S-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Ruby Lotti Hotel & Bar - ‬1 min walk
  • ‪Peter Pane - ‬2 min walk
  • ‪L‘Osteria - ‬3 min walk
  • ‪Kimchi Guys - ‬2 min walk
  • ‪Atelier F - ‬3 min walk

About this property

TORTUE HAMBURG

Boutique hotel near Miniatur Wunderland
Close to Elbe Philharmonic Hall and St. Pauli Piers, TORTUE HAMBURG provides a terrace, dry cleaning/laundry services, and 5 bars. Be sure to enjoy French cuisine at one of the 3 on-site restaurants. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge), and access to a nearby health club
  • Tour/ticket assistance, meeting rooms, and an elevator
  • A front-desk safe, concierge services, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 128 rooms include comforts such as premium bedding and air conditioning, as well as perks like free stocked minibars and bathrobes.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 45 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; EUR 59 for adults and EUR 19 for children
  • 3 restaurants
  • 5 bars/lounges
  • Snack bar/deli

Restaurants on site

  • bar noir
  • brasserie
  • chez l'ami
  • jardin TORTUE
  • JIN-GUI

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 59 for adults and EUR 19 for children
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Tortue Hamburg Hotel
Tortue Hotel
Tortue Hamburg Hotel
Tortue Hamburg Hamburg
Tortue Hamburg Hotel Hamburg

Frequently asked questions

Is TORTUE HAMBURG pet-friendly?

Yes, TORTUE HAMBURG allows dogs (limit 1 total). There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at TORTUE HAMBURG?

As of 31 October 2025, prices found for a 1-night stay for 2 adults at TORTUE HAMBURG on 2 November 2025 start from $227.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at TORTUE HAMBURG?

Valet parking is available for EUR 45 per day.

What time is check-in at TORTUE HAMBURG?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at TORTUE HAMBURG?

Check-out is at noon.

Where is TORTUE HAMBURG located?

Located in Hamburg City Center, this boutique hotel is within a 15-minute walk of Neuer Wall, Hamburg City Hall, and Miniatur Wunderland. St. Pauli Piers and Reeperbahn are also within 1 mi (2 km). Stadthausbrücke S-Bahn and Rodingsmarkt U-Bahn are within a 5-minute walk.

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TORTUE HAMBURG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 440 out of 545 reviews
Rating 8 - Good. 81 out of 545 reviews
Rating 6 - Okay. 14 out of 545 reviews
Rating 4 - Poor. 3 out of 545 reviews
Rating 2 - Terrible. 7 out of 545 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

OLIVER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel, perfect location. Breakfast super great !!
Stayed 1 night in Apr 2025

10/10 Excellent

or

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Jun 2023

10/10 Excellent

Petra

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel amazing breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service all around - happy to come back to Tortue in Hamburg
Stayed 1 night in May 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel- lovely rooms decorated with sophistication and high ceilings. Service was impeccable also in the Brasserie and Petit Tortue restaurants. Well situated for shopping and seeing the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again - excellent stay. Best hotel in Hamburg.
Stayed 1 night in Mar 2024

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
I like breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure luxury!

How do you explain how pure luxury feels. That is how the hotel was from start to finish. Everything smooth from check in to check out. The staff were so polite and welcoming, always a hello or goodbye! What an experience. I have a hotel for life in Hamburg now.
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Apr 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cozy, yet quite cool. Lots of dining and bar options. Area around is convenient for waking and shopping. The room we had was great. Super high ceiling, very modern and comfy. Comfortable bedding. I’d stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow - we love it…. <3

Best of the best - Tortue offers a unique and close to all the best of Hamburg experience We would recommend everyone to stay at this lovely hotel, staf is amazing & will gesture you a pleasent stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High service level from experienced staff

Excellent service level alltrough check in to the check out. High service level from experienced staff in the brasserie restuarant and exellent breakfast offer. One of the best high level hotel offers in Hamburg at the moment.
Stayed 2 nights in Jan 2023

8/10 Good

Fraser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely with very high ceilings giving feeling of space. Hotel is very close to shopping area though the area is a bit devoid of atmosphere early morning, evening and night. Food and beverage is very expensive in the hotel and I do draw a line at 30 Euros for breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Roger Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tortue is a fabulous hotel with top end bars and restaurants within.
Stayed 3 nights in Oct 2025

8/10 Good

James Richards

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the valet parking. Hotel is modern and staff were accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen super Aufenthalt im Tortue. Von der Ankunft , dem Check-In bis zur Sauberkeit sowie der Ausstattung im Zimmer war alles top! Die Lage ist sehr praktisch, man ist in wenigen Minuten an der Binnenalster und bei einigen Einkaufsläden, trotzdem war es im Hotel selbst ruhig. Ich würde das Tortue immer wieder zur Übernachtung in Hamburg wählen.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose Antonio

Liked: Amenities, property conditions & facilities
Esta muy bonito el hotel y el personal muy amable
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Alles perfekt soweit, nichts zu mäkeln. Zimmer und Ausstattung hochwertig, solide Türen, nüchternes Mobiliar, alles sauber.
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in May 2025

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel
Stayed 2 nights in Jun 2025

8/10 Good

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super ophold med virkelig god service og en god ambience.
Stayed 2 nights in Jun 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt hotell men lyhört!
Stayed 2 nights in May 2025

10/10 Excellent

Johannes w.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk hotel, med super bar / restaurant.
Stayed 1 night in May 2025

4/10 Poor

tim

Liked: Cleanliness
Disliked: Staff & service, room comfort
Dårlig service mht tjek ud og ind ,støj i morgentimerne kl05 og frem lørdag morgen.
Stayed 1 night in Apr 2025