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Eden Hanoi

4.0 star property
Warm up by the lobby fireplace at Eden Hanoi in Thach That district before exploring or enjoying a rejuvenating body scrub.

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Eden Hanoi offers a cozy retreat in Thach That district with its welcoming lobby fireplace and convenient free self-parking. Guests can book spa treatments for some personal pampering, then head to Eden Restaurant where breakfast, lunch, and dinner are served daily.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

About this property

Eden Hanoi

  • Upscale family-friendly hotel located in Thach That
  • At Eden Hanoi, you can look forward to an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage, a body treatment, or a body scrub at Eden Spa, the onsite spa. The on-site restaurant, Eden Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Limo/town car service, bike rentals, and babysitting (surcharge)
    • A computer station, 1 meeting room, and an elevator
  • Room features
  • All 60 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
  • Other amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Daily housekeeping, desks, and phones

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  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
The price is AED 243
AED 275 total
includes taxes & fees
21 May - 22 May
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Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 550000 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Eden Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Eden Hanoi?

Check-in start time: noon; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Eden Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Eden Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 550000 per vehicle applies.

Where is Eden Hanoi located?

Located in the historical district, this family-friendly hotel is 10.1 mi (16.2 km) from Ba Vi National Park and 10.5 mi (16.9 km) from My Hanh Garden. Khoang Xanh Suoi Tiên Theme Park and Lang Co Duong Lam are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.8

Cleanliness

8.6

Location

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 50 reviews
Rating 8 - Good. 23 out of 50 reviews
Rating 6 - Okay. 14 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
暖房が電気ストーブのみだったので、部屋全体が温かくならず、寒かった。布団が毛布もう一枚あると良かったと思う。
Stayed 2 nights in Feb 2020
Verified

8/10 Good

sakttaro

Liked: Cleanliness, staff & service, amenities
観光目的で利用しました。旧市街から少し離れてますが、喧騒を少し離れた下町情緒ある地区で、宿泊は正解でした。目の前にはショッピングセンターがあり、中にコンビニスーパーや一通りの飲食がまとまってます。日本がらみの料理店やカラオケも立ち並んでます。建物は古いですが調度はこだわっていて清潔。他の方のレビューにもありますが、シャワーの出がそこまで良くないです。シャワールームの構造上仕方ないのかな…？ 朝食は必要十分で美味しかったです。所々ドア関連の締まりが悪い、毎日早朝から別フロア？工事音が鳴り響いて起こされるなど、完成度は高いホテルなのに惜しいなと思いました。
Stayed 4 nights in Sep 2019
Verified

6/10 Okay

JustineDonc

Liked: Cleanliness, staff & service
Disliked: Amenities
No spa, pool was empty, air conditioning didn’t work in our room so had to move. The bathroom flooded when the shower was used. Our door key didn’t work but we had to report it three times before it was fixed. Very tired and run down building eg. A cupboard in the restaurant area had a door held on with sellotape . The water dispenser wasn’t replaced in the restaurant area. But the staff were really helpful fixing the things they could fix and helping us with flight information. Across the road is a great gelato place “La Milana”. Lots of improvements could be made at this hotel.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5泊の予定で泊まりましたが、初めに案内された部屋が狭くまたシャワーも少ししか温水もでないので、フロントに連絡すると、翌朝、空いている広い部屋に交換してくれました。近くには歩いて行ける日本食レストラン、夜は日本人向けのカラオケ、バーなどがあり、便利な場所な場所だと思いました。
Stayed 5 nights in May 2019
Verified

8/10 Good

YU WEI

Liked: Cleanliness, staff & service, room comfort

bathroom could be improve

everything is ok but water is not hot when shower and not too much
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
日本居酒屋など和食が食べられるお店が多いです。 日本のテレビ番組がほぼ見れましたので長期滞在が快適でした。 冬だからなのか？シャワーの水圧が弱いのが難点でした。
Stayed 19 nights in Jan 2019
Verified

6/10 Okay

Verified traveler

接客が丁寧で助かりました
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝早くチェックアウトするときに、軽食を準備してもらいました。
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

hong

Liked: Room comfort
it is an old hotel but the location is okay. The service is acceptable and it seems no change in the last decade. The Hotel rate is not expensive and could be recommended for short stay in Hanoi.
Stayed 2 nights in Jan 2018
Verified

4/10 Poor

Ash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ハノイ中心街のホテル

出張で使用、移動先を鑑みて場所としては問題ない。また、目の前にショッピングセンターも食事も可能。日本人料理も歩いて行ける。ホテルはかなり古く微妙。
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Good location but.....

convenience loation but room is not well cleaned. Need to clean the room completely so I will come back to this hotel again.
Verified

8/10 Good

Malene Sode

Liked: Cleanliness, staff & service, property conditions & facilities

Hyggeligt hotel

Hyggeligt hotel med serviceminded og hjælpsomt personale. Lidt skuffende at poolen er lukket fra november, selvom det er 28-30 grader og meget fugtigt.
Verified

6/10 Okay

Yamada

Liked: Cleanliness, staff & service

価格相当のホテル

ホテルは古いですが　清潔です。 近くにレストラン等ありますが　観光客向けというよりも　ビジネス関係の顧客のようです。 土産物屋はありません。 日本語の話せる人が不在でした。 スタッフは親切です。 バスの浴槽の構造がよくないので　シャワー使用時　外に水が漏れる。
Verified

8/10 Good

HYUN CHEOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

에덴호텔 친절한곳

빈콤센터 바로앞에위치. 주변에 음식점많으며 직원이 아주친절함
Verified

6/10 Okay

Verified traveler

値段相応です
Verified

4/10 Poor

yeonghwan

Disliked: Cleanliness, property conditions & facilities, room comfort

친절합니다만.....

전체적으로 친절합니다. 하지만 객실내부는 곰팡이 냄새로 불쾌하기까지 합니다. 조식도 타 호텔에 비해 조금 떨어 집니다. 장소가 빈콤센터 뒷편이라 이동은 편합니다. 하지만 그게 다입니다. 냄새는 정말 최악이었습니다. 같이 갔던 동료방도 다를바 없더군요.
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

No problem here.Good room size with window which could be opened.Window gave view of Vincom shopping centre.Buffet breakfaxt correct.Hotel restaurent good value and better than the food in the Vincom centre. Hotel is clean with a friendly and helpful staff.Also ,the bathroom had a window,which is pleasant and unusual these days.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
風呂場の水漏れが少しあった。その点以外は、すべて満足でした。ホテルのスタッフが親切であったこと、朝食が豊富であり美味しかったこと。なにより、目の前に、巨大ショッピングモールがあることがとても有意義な時間となりました。個人的には、日本語を話せるスタッフがいたのが心強かったです。
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても快適に過ごせるホテル

スタッフの皆さんがとても親切で、とても快適に過ごせるホテルです。レトロな雰囲気が好きな方にはお勧めの雰囲気。ショッピングセンターのビンコムタワーが目の前にあり、買い物に便利。周辺には和食、寿司、ラーメン屋もあり、食事も便利です。
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the Eden Hotel for 6 nights and must say the staff has been friendly, helpfull and very honest..... Have a had a request they helped me right away!!!!!!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

快適に過ごせました。部屋がちょっと狭かったのと、シャワーの出がちょっと悪かった以外はとても良かったです。帰りの空港までのタクシーの予約をしてもらい、事前支払いができたのもフロントのおかげです。朝食はとても美味しかったです。
Verified

8/10 Good

Christopher James

Liked: Cleanliness, room comfort

Adequate, good location.

Adequate hotel. Booked a corner room, spacious. Good location for Vincom Centre & nearby downtown.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bad decision to stay in this hotel as the Air Con was not working and the overall housekeeping was very bad. Also, the food in restaurant was no where nearer to the 4 stars of the hotel.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Eden Hotel

The staffs were great and the hotel's location is convenient for food and shopping.
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

A fair hotel

The hotel room was slightly smaller and less luxurious than the pictures had suggested. In the bathroom, the shower was too narrow. It was also equipped with different options that I did not feel necessary. A larger shower would have been definitely preferred. The equipment in the main room (TV and TV channels, kettle, safety box) was not in excess but satisfactory. The bed was comfortable and the room had a sufficient light level. A larger desk and a comfortable chair (not a stool) would ease desk work. The breakfast was pleasing with good and various choices. Overall, it was a stay at reasonable price and with fair services. Last but not least, the hotel is well located in the city centre.