8/10 Good
Merrill
7 January 2026
Merrill
Stayed 15 nights in Dec 2025
Mercy Hotel
2.5 star property
Travelers can unwind with a rejuvenating massage at the full-service spa and savor local cuisine during breakfast at this peaceful Hanoi retreat
Choose dates to view prices
Photo gallery for Mercy Hotel
Mercy Hotel sits in the heart of Hanoi, offering a serene escape from city bustle. Guests can book a rejuvenating massage at the full-service spa and stay connected with free in-room WiFi. The property has earned enthusiastic reviews from previous visitors.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Spa
- Parking included
- Free WiFi
- Air conditioning
- Breakfast available
- Business services
Room options
Check availability for these dates
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Standard Double Room Single Use
Standard Double Room Single Use
Highlights
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
- City view
- 20 sq m
- Sleeps 2
- 1 Twin Bed
View all photos for Standard Twin Room
Standard Twin Room
Highlights
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
- City view
- 25 sq m
- Sleeps 2
- 2 Double Beds
View all photos for Panoramic Double or Twin Room
Panoramic Double or Twin Room
Highlights
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
- City view
- 20 sq m
- Sleeps 2
- 1 Twin Bed and 1 Double Bed
View all photos for Panoramic Double or Twin Room
Panoramic Double or Twin Room
Highlights
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
- City view
- 25 sq m
- Sleeps 2
- 1 Twin Bed and 1 Double Bed
View all photos for Standard Double Room Single Use
Standard Double Room Single Use
- Sleeps 2
Deluxe Double Room
- Sleeps 1
View all photos for Panoramic Double or Twin Room
Panoramic Double or Twin Room
- Sleeps 1
View all photos for Double or Twin Room with View
Double or Twin Room with View
- Sleeps 1
Standard Twin Room
- Sleeps 1
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About the neighborhood
Located in Hai Ba Trung neighborhood, Mercy Hotel is connected to a shopping center. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Temple of Literature and Imperial Citadel of Thang Long. Ngoc Son Temple and St. Joseph's Cathedral of Hanoi are two other places to visit that come recommended. Visit our Hanoi travel guide
310 Lac Trung, Hai Ba Trung District, Hanoi, 100000
What's nearby
Thong Nhat Park5 min drive - 2.6 km
National Museum of Vietnamese History5 min drive - 3.7 km- Vincom Center4 min drive - 2.3 km
- Hai Ba Trung Temple5 min drive - 3.0 km
- Van Ho Exhibition Center5 min drive - 2.6 km
Getting around
- Ga Phú Thụy Station13 min drive
- Hanoi Giap Bat Station14 min drive
- Noi Bai Intl. Airport (HAN)40 min drive
Restaurants
- McDonald's 麦当劳12 min walk
- Nhà Hàng Phú Lâm7 min walk
- Cơm gà Tuyết Nhung Phú Yên CS 5 86 Lạc Trung6 min walk
- Phở Dũng 593 Minh Khai3 min walk
- F.OC Cafe5 min walk
About this property
Mercy Hotel
Hotel near Hanoi Opera House
Located close to Ngoc Son Temple and St. Joseph's Cathedral of Hanoi, Mercy Hotel provides dry cleaning/laundry services and a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks include:
- Free valet parking
- Local cuisine breakfast (surcharge), airport drop-off service (surcharge), and an elevator
- A reception hall, luggage storage, and a 24-hour front desk
Room features
All 85 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and minibars (stocked with some free items).
Extra conveniences in all rooms include:
- Bathrooms with showers and bidets
- 24-inch flat-screen TVs with cable channels
- Wardrobes/closets, housekeeping, and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour airport drop-off shuttle on request for a surcharge
- Free covered valet parking on site
Food and drink
- Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
Things to do
- Full-service spa
- TV in common areas
Family friendly
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Lockers
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (on request)
Business services
- Meeting room
Full-service spa
- Spa open daily
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Hardwood flooring in room
- Tile flooring in room
- Wheelchair-accessible path to elevator
More
- Communal living room
- Designated smoking areas (fines apply)
- Reception hall
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Bidet
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 24-inch flat-screen TV with cable channels
Food and drink
- Free minibar (limited items)
More
- Air conditioning
- Desk
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
- Fee for local cuisine breakfast: approximately VND 100000 for adults and VND 100000 for children
- Airport shuttle fee: VND 400000 per vehicle (maximum occupancy 1)
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa
Property is also known as
Mercy Hotel Hotel
Mercy Hotel Hanoi
Mercy Hotel Hotel Hanoi
Frequently asked questions
Is Mercy Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Valet parking is free at this property.
What time is check-in at Mercy Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Mercy Hotel?
Check-out is at noon. Late check-out is available for a fee.
Does Mercy Hotel provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of VND 400000 per vehicle applies.
Where is Mercy Hotel located?
Located in Hai Ba Trung, this spa hotel is within 3 mi (5 km) of Hanoi Opera House, Thang Long Water Puppet Theatre, and Ngoc Son Temple. St. Joseph's Cathedral of Hanoi and Temple of Literature are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Mercy Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 1 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0