Located close to Avondale Shopping Centre and National Botanic Gardens, The Gray Aparthotel provides dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Located in Harare, The Gray Aparthotel is in the business district. Travelers who have shopping on the agenda can visit Avondale Shopping Centre and Sam Levy's Village, while those looking for another kind of activity may want to check out Borrowdale Brooke Golf Club. National Botanic Gardens and Westgate Shopping Center are two other places to visit that come recommended. Visit our Harare travel guide
Located close to National Botanic Gardens, The Gray Aparthotel provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
Local meal delivery service, coworking spaces, and luggage storage
Room features
All guestrooms at The Gray Aparthotel have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Bathrooms with showers and free toiletries
43-inch Smart TVs with Netflix, streaming services, and satellite channels
Balconies or patios, wardrobes/closets, and separate sitting areas
How much does it cost to stay at The Gray Aparthotel?
As of 23 October 2026, prices found for a 1-night stay for 2 adults at The Gray Aparthotel on 22 November 2026 start from AED 539, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at The Gray Aparthotel?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at The Gray Aparthotel?
Check-out is at 10:00 AM.
Does The Gray Aparthotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.
Where is The Gray Aparthotel located?
Situated in the business district, this apartment building is 0.7 mi (1.1 km) from Avondale Shopping Centre and 1.5 mi (2.4 km) from National Botanic Gardens. Westgate Shopping Center and U.S. Embassy in Zimbabwe are also within 6 mi (10 km).
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Reviews
The Gray Aparthotel Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.2
Amenities
9.6
Property conditions & facilities
Rating 10 - Excellent. 29 out of 31 reviews
10 - Excellent
29
Rating 8 - Good. 1 out of 31 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 31 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 31 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 31 reviews
2 - Terrible
1
Reviews
Verified review
10/10 Excellent
Ralph
3 January 2026
Liked: Cleanliness, property conditions & facilities, communication
Nice new hotel. Comfortable - huge room. Good Tv with numerous channels .
Bathroom was small, and shower head needs to be better
Stayed 4 nights in May 2026
Verified review
10/10 Excellent
Ralph
3 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location.
Wonderful rooms
Helpful staff
Stayed 1 night in Jan 2026
Verified review
10/10 Excellent
Maxmillion
25 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious apartments and friendly staff
Stayed 1 night in Dec 2025
Verified review
10/10 Excellent
Martha
18 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed the fresh breakfast every morning. The apartments are well kept and loved every moment I spent there. Friendly staff 👌and i think I had the best view, I will definitely recommend and book again.
Stayed 3 nights in Nov 2025
Verified review
10/10 Excellent
Yomara
13 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was so helpful and very friendly , loved the apartment clean and very modern loved the plants everywhere very spacious.
Stayed 2 nights in Sep 2025
Verified review
10/10 Excellent
Leah
2 February 2026
Liked: Cleanliness, amenities, communication
I enjoyed my stay at the Gray apartments. The apartments are very spacious and clean, and they include all the utilities you would need. The staff are very welcoming, I also liked the convenience of being able to communicate with the reception via WhatsApp instead of having to walk over.I liked having access to the coffee machine in the common room. Overall, a location I would recommend, the cost was also very reasonable.
Stayed 3 nights in Jan 2026
Verified review
10/10 Excellent
Shakeel
7 December 2025
Liked: Cleanliness, amenities, communication
All of the above including the structure which has an immaculate setting.
Stayed 3 nights in Dec 2025
Verified review
10/10 Excellent
Adam
23 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet, clean and efficient. Super friendly team.
Stayed 1 night in Sep 2025
Verified review
10/10 Excellent
monalisa
28 November 2025
Liked: Cleanliness, property conditions & facilities, communication
Pleasantly surprised by property, beautiful landscaping is breathtaking when you walk in. Breakfast in the morning is great. But probably better if they found a way to keep it warm. There is a microwave to you can nuke it if you need to. Staff was helpful and very responsive to requests. Great stay. We extended and it wasn’t any trouble .
Stayed 2 nights in Oct 2025
Verified review
10/10 Excellent
Cyrus
7 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay was truly pleasant and comfortable. The property is conveniently located within walking distance of Bon Marche and Pick n Pay grocery stores, with a lovely coffee shop just around the corner. I particularly enjoyed my morning walks up Mount Road — the 1.5 km stretch and back made for a refreshing start to each day. The staff were consistently welcoming, helpful, and accommodating, which made the experience even more enjoyable. I look forward to staying here again on my next visit to Harare — hopefully with a little returning guest’s concession!
Stayed 3 nights in Nov 2025
Verified review
10/10 Excellent
NDABEZINHLE
2 March 2026
Liked: Cleanliness, check-in, communication
I can't fault this establishment. Quick efficient check-in by Victoria who was helpful. Clean well appointed spacious rooms with all the amenities as listed. Moreblessing from housekeeping converted the sofa into a luxurious well laid bed which my daughter enjoyed. Well kitted kitchen, hot shower in the bathroom, handy office space and great breakfast nook. The only downside with this property is the lack of an elevator. Lugging suitcases up and down the stairs was not fun. Also be careful when making the reservation on Expedia - I thought breakfast was included until I found out at The Gray my discounted booking didn't include it.
Stayed 1 night in Feb 2026
Verified review
10/10 Excellent
Rita
8 February 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed for 1 night on route to Bvumba. The staff were friendly, check in was great. The apartment was fantastic, clean, modern and tastefully furnished with air conditioning. Breakfast next morning was also great. Would recommend it to friends and family or anyone looking to stopover in Harare.
Great place to stay either short stay or longer term..
They have added a great resturant too.
Stayed 1 night in Aug 2026
Verified review
10/10 Excellent
Rita
24 April 2025
Liked: Cleanliness, property conditions & facilities, communication
Great place to stay
Stayed 1 night in Feb 2025
Verified review
10/10 Excellent
Rita
24 April 2025
Liked: Amenities
Great place to stay
Stayed 1 night in Mar 2025
Verified review
10/10 Excellent
Emely
13 October 2025
Liked: Cleanliness, communication
I had an amazing stay. Will be back
Stayed 1 night in Oct 2025
Verified review
10/10 Excellent
Nancy
25 August 2025
Liked: Cleanliness, room comfort, communication
One of the few good places in Harare
Stayed 2 nights in Aug 2025
Verified review
8/10 Good
Peter
7 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
the breakfast was okay
Stayed 4 nights in Oct 2025
Verified review
10/10 Excellent
Paul
9 March 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is very clean modern and well situated close to Avondale Mall.
Stayed 1 night in Mar 2025
Verified review
2/10 Terrible
Wadzanai
4 November 2025
Disliked: Communication
The worst hotel stay ever.The so called manager is very unprofessional, no manners towards guest including the lady chef in ther kitchen.
I happened to have extra guest the night l booked something that can happen when you have family and that same first night l read the rules of their premise again as a responsible guest l was ready to pay for my extra guest to my surprise the following morning it turned out to be a nightmare.Rude, harassment even from the kitchen staff , directed to my extra guest.Instead of having buffet breafast they were served which l don't derstand or they do not know the meaning of buffet.
The manager showed hate towards my booking which l did with Expedia ,the agent they have agreement with.
The girl at the reception mentioned that l booked with expedia and there are discounts it was better if l had booked with them direct.And l questioned why they are partners with expedia, them getting less through expedia was not my problem.Why do they list their property with expedia when all they worry about is money.
The manager is horrible, he came first thing in the morning with red eyes as if l had commited a crime.l felt insulted and embarassed worst my family being humiliated by the lady chef who went on to gossip and whisper with some of the staff members as if we were crazy.Imagine being treated like sh*t in your own country unbelievable.Gossiping in front of guest whilst eating , l was pissed off, l could not eat my breakfast.Do not book this hotel.