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The Ritz-Carlton, Harbin

5.0 star property
Travelers find tranquility in the garden setting of this luxury hotel, where spa treatments and indoor pool offer perfect relaxation after exploring Harbin

Choose dates to view prices

The Ritz-Carlton, Harbin offers a peaceful retreat in Song Bei with an indoor pool overlooking a garden. Guests can rejuvenate at the spa or dine at three distinctive restaurants. Practical amenities include free self-parking, luggage storage, and concierge services.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 594
AED 693 total
includes taxes & fees
27 May - 28 May

About this property

The Ritz-Carlton, Harbin

  • Luxury hotel located in Song Bei
  • Dry cleaning/laundry services, a bar, and a full-service spa are just a few of the amenities provided at The Ritz-Carlton, Harbin. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self parking
    • Buffet breakfast (surcharge), an elevator, and concierge services
    • A vegetable garden, smoke-free premises, and a banquet hall
  • Room features
  • All 368 rooms include comforts such as private indoor hot tubs and premium bedding, in addition to perks like air conditioning and bathrobes.
  • More amenities include:
    • Recycling and LED light bulbs
    • Separate tubs/showers, free toiletries, and hair dryers
    • 55-inch LCD TVs with cable channels
    • Wardrobes/closets, free tea bags/instant coffee, and daily housekeeping

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  • Pool
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9.4 out of 10, Exceptional, 60 reviews
The price is AED 270
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includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to June 30 2026 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does The Ritz-Carlton, Harbin have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at The Ritz-Carlton, Harbin?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Harbin on 27 May 2026 start from AED 594, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Harbin pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Harbin?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Harbin?

Check-out is at noon.

Where is The Ritz-Carlton, Harbin located?

Located in Song Bei, this luxury hotel is 2.7 mi (4.4 km) from Harbin Ice and Snow World and within 6 mi (10 km) of Harbin Polarland and Heilongjiang Science and Technology Museum. Sun Island Park and Greenland Northeast Asia International Convention and Exhibition Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 34 out of 38 reviews
Rating 8 - Good. 1 out of 38 reviews
Rating 6 - Okay. 1 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

Reviews

Verified

10/10 Excellent

Yanchao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very top quality hotel and friendly staff, my family’s first choice when traveling in Harbin. The manager and staff did a great job.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great hote and services. Definitely stays again and highly recommend.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kim G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve had such a wonderful stay — the staff were warm and helpful throughout, with a couple of them were especially kind and made our time in Harbin even more memorable. The room was clean and the breakfast were so well prepared.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

ZIYU

Liked: Cleanliness, amenities, property conditions & facilities
Room is very big and has everything we need. Hotel staffs are very kind and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
views were spectacular. Tallest building in Harbin with view of Ice and Snow Park, and Sun Island. Concierge had a long down top coat that he loaned me. All the staff was attntive and anxious to help.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jim Hwee Kiat

Liked: Cleanliness, staff & service, amenities
Check in was fast and smooth. Staff was very professional and efficient . Everything was explained clearly and were very proactive in providing all necessary information . Room was fantastic but one flaw was when in the room if you are not on the hotel’s wifi, the phone signal is rather poor so that’s the only thing I would say that needs improvement .
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, rooms and breakfast buffet at the Harbin Ritz are spectacular. A very comfortable place to stay in Harbin and be indulged by attentive, but not cloying, staff. Pricey, but worth it.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Ying

It was amazing stay at The Ritz-Carlton, their service was top level. they clean the room and fill the bottle water couple times per day.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Shi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction with nicely decorated rooms, upscale furnishings. Staff is very helpful. Super location, overlook the city and the Songhua River.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

RUBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best renovated Ritz, price is low compared globally, view of the River is great, not walkable,need taxi all the time.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Guanghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks to The Ritz-Carlton, Harbin Staff

Our family enjoyed 7-day stay at The Ritz-Carlton, Harbin. Front desk manager Andy was super nice, helpful and informative, recommended lots of good restaurants and site-seeing places. Head Chief Emily and Restaurant manager Sunny were very caring, and looked after all our needs; restaurant intern Mary and Javis were working very hard and always with smiles. House keeping Yuanyuan Liang did great job in cleaning our rooms. We appreciate all their care and attention. We would return to The Ritz-Carlton Harbin for our next Harbin visit.
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Chenguang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very perfect experience and good memories during the stay in Ritz-Carlton, Harbin. My top recommendation hotel is here if you want visit Harbin while expects very good quality. Guest Experience Manager Mr Chand did a fabulous job, after my request was sent before my stay, the prompt response was received and comfortable arrangement was offered. I like a good view, finally I got a 270 degree room in high floor, which was impressive. Check in experience was very smooth, breakfast is great and service was excellent, I enjoyed it. Before my departure, I received gifts (one for me and a different one for my daughter) from hotel, my daughter was very happy after opened it. I am considering to bring my family members to stay here again to visit Harbin Ice and Snow World 2024. Thanks again for the great team of The Ritz-Carlton, Harbin.
Verified

10/10 Excellent

Si

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very friendly staff and excellent service, I had a good stay memories with my families here, my top choice in Harbin. My daughter likes here very much!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.Especially the cleaning staff.Clean the room very well every day.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

JASPER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

John Kenrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely 5 stars
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Shih-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

American guests best experience in Harbin.

I never thought that Harbin would have this high standard hotel considering people in this area tend to be very casual. Front desk, housekeeping team, even breakfast are all just amazing. They have fresh juice, really fresh ones, and they're healthy and delicious!!!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
good clean
Stayed 2 nights in Jul 2024
Verified

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an issue and not convenient.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Meng

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful establishment. But the service just very diffident from other countries ritz Carlton. No eye contact, no say hello. I guess because of the hotel customers are very rude to the employees, so it lowers the employee’s standards. Very rude customers, no one respect waiting lines, no excuse me, no thank you. Smoking at hall way right outside of my room. I actually feel sorry for hotel staff who dealing with those rude customers daily. Terrible.
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

JOSE A

Liked: Cleanliness, staff & service, amenities
Gran hotel, habitaciones muy confortables, hablan muy poco inglés como en toda China
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

SHINBEE

맛있었어요 친절한 룸서비스 넘 좋습니다
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinario todo
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Tabor Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025