The hotel looks good from the outside, but the inside needs updating - filthy carpet on baseboards, suitcase carts falling apart, etc. Also, our toilet was not working so, after several calls to the front desk and finally hunting down the night clerk, we were handed a plunger to fix it ourselves. We were told by her, and again by the day clerk, that they do not have a repair person on call at night and that they, the clerks, do not repair toilets.