Is Ardencaple Hotel by Greene King Inns pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Ardencaple Hotel by Greene King Inns?

Self parking is free at this property.

What time is check-in at Ardencaple Hotel by Greene King Inns?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

Where is Ardencaple Hotel by Greene King Inns located?

Situated in Helensburgh, this inn is 1.4 mi (2.3 km) from John Muir Way - West and 2.1 mi (3.5 km) from Hill House. Loch Lomond and Geilston Garden are also within 9 mi (15 km).

Ardencaple Hotel by Greene King Inns Reviews, Deals & Photos 2025

8/10 Good

JENNIFER

2 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place was great… totally felt like I was in an Agatha Christie novel… great vegan options too… my room was cute and clean… only complaint was the obvious damage of something previous on the ceiling so it felt a little less special.

Stayed 2 nights in May 2025

10/10 Excellent

Gareth

23 February 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

6 January 2025

Another lovely stay. Great friendly staff, good food and comfy rooms. Great views. Ticks all the boxes.

Stayed 3 nights in Jan 2025

6/10 Okay

Jeanette

28 April 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Nice enough but nothing special

Room was clean and small but adequate. Reception very polite and helpfull. Breakfast poor only 3rd days breakfast much better. Bar seemed nice enough but busy had a meal in the breakfast room. Housekeeping could be improved

Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

4 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic little place, very cosy very good food would stay again

Stayed 2 nights in May 2023

10/10 Excellent

Mark

16 October 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for break

Great place for break. Food is great. Bar is lovely and locals are very friendly. Dogs are very welcome.

Stayed 1 night in Oct 2024

10/10 Excellent

Noel

8 May 2023

Liked: Staff & service, property conditions & facilities, room comfort

Fantastic staff and food, definitely coming back

Stayed 10 nights in Apr 2023

6/10 Okay

Betty

5 May 2025

Liked: Staff & service, property conditions & facilities

Staff helpful and friendly. No room available on arrival as Expedia had not contacted hotel. Not impressed with toenail clipping found on carpet which had not been hoovered. However was dealt with quickly by staff.

Stayed 3 nights in Apr 2025

6/10 Okay

Teresa

16 February 2025

Liked: Staff & service, room comfort

Average

Super comfy bed, good sized room & bathroom. Bathroom had quite a strange odour & the floor could do with a better clean. Two showers in the bathroom both of which did not have hot water, quite cold.

Stayed 1 night in Feb 2025

8/10 Good

Laura

1 March 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms good although with no control over heating i could find and see. came on late at night. Good location nit too far from centre and lovely views across to the bay. Standard greene king food good quality and options I would use again and good value

Stayed 3 nights in Feb 2025

10/10 Excellent

Allan

29 August 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s a charming older hotel with a lot of character. Rooms are quiet, clean & tidy. Stayed for a week & was extremely comfortable. Used their restaurant for all the breakfasts and sometimes their lunch or dinner menu’s too. There were a variety of options on the menu, good value and very satisfying.

Stayed 6 nights in Aug 2024

10/10 Excellent

Johann

30 August 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent stay at the Ardencaple hotel

Had a lovely stay. Everywhere has had a facelift and looks fantastic. Rooms are lovely and comfortable and staff can do enough. Parking is great a total little gem of a placez

Stayed 4 nights in Aug 2023

10/10 Excellent

Amy

22 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Nice accommodations with very comfortable bed. The pub was really good for both dinner and breakfast. Would recommend this to anyone.

Stayed 1 night in May 2023

8/10 Good

Emma

29 March 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable but rubbish shower

The staff were really friendly and helpful, we arrived early and were allowed to drop our suitcase at reception whilst we went into town. We were also allowed to do an early check in which was really great. The bed was super comfortable, I did have to ask for extra pillows and toilet roll but this was provided promptly. The only let down was the shower, which was awfully low pressure and basically just a dribble. This was very disappointing. There were also no surfaces or shelves to put our toiletries, toothbrushes etc in the bathroom. Breakfast was nice, with a good selection to choose from. The location was great for us and overall we would stay again, however I would ask for a different room next time due to the rubbish shower.

Stayed 2 nights in Mar 2025

8/10 Good

Mark

12 September 2022

Liked: Cleanliness, staff & service

It was convenient to what I wanted to see.

Stayed 1 night in Aug 2022

10/10 Excellent

Lucy

6 October 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great escape with incredible views.

Have just had a wonderful 2 night stay. The outside is magnificent, but at night it has such a magical feel to it. We had dinner both nights in the bar area and it was idyllic and had a cosy feel to it. The fireplace was one of my favourite things, I have a great love of old decor and I adored the mix of old and new decor. The portions were incredible generous and would definitely recommend the burgers!. It’s been beautiful renovated throughout and I loved the country cottage style decor feel of our room. I think it’s a wonderful touch that all the rooms are named after paddle steamers and boats. The staff were all so friendly, welcoming and accommodating. The views are incredible too, both during the day and the twinkling lights at night.

Stayed 2 nights in Oct 2024

10/10 Excellent

Clare

8 August 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Friendly staff and lovely clean fresh room. We didn’t eat there but the food looked good. Only issue was check in and out. Had to ring the reception bell multiple times then go to bar and ask for help. If you fix this issue it will be a perfect place to stay. Would definitely go back

Stayed 1 night in Aug 2023

6/10 Okay

Carol

25 November 2023

Liked: Staff & service

Carpet in bedroom could do with a hoover , visible debris . Room was large and spacious. Only 2 tea bags in room

Stayed 1 night in Nov 2023

4/10 Poor

Gordon

27 April 2024

Liked: Cleanliness

Disliked: Staff & service

Very poor service from staff ie buffet dishes lying on tables all afternoon also glasses not collected before disco was set up had to ask at bar to be cleared before evening guests arrived

Stayed 2 nights in Apr 2024

10/10 Excellent

Cherlie

29 January 2023

Liked: Cleanliness, staff & service, property conditions & facilities

We got a brand new room and it was lovely it was booked as a triple but wasn’t a lot of space should have been a double as when the sofa bed was pulled out there was no room at all and a table we had in room was blocking room door when bed was out , the room was lovely and fresh and spotless only downfall to the room was the window let in a draft so room was very cold in the morning trying to get ready , checking in the staff were absolutely lovely

Stayed 1 night in Jan 2023

6/10 Okay

David

24 February 2023

Liked: Cleanliness, property conditions & facilities

Nice place, indifferent service

The hotel is undergoing refurbishment, which is nearly finished. I expect the upheaval wasn't helpful. It's a nice place, but the service was slow and at times indifferent.

Stayed 1 night in Feb 2023

10/10 Excellent

Richard

18 February 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable 3 day business stay

Recently refurbished room made the stay far more comfortable than my last stay. It is however a shame that the drafty windows were not also included in the significant renovations. The staff were brilliant and the food offer is great but please someone taste the hollandaise and rethink it. Fortunately I was lucky to try it before pouring on to nicely cooked salmon. Overall, a very pleasant stay and I will stay again although I think the new rooms will make the place very popular.

Stayed 3 nights in Feb 2023

8/10 Good

Andrew

25 January 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, bad shower pressure.

The stay as a whole was very pleasant. The room, clean, the decor, very nice. My only 'gripe', is that the water pressure for the shower was terrible. I felt I had to run around in the shower to get wet. It was little more than a dribble and I felt I had to stand with my nose against the wall to get under the water. I took ages to have a wash!

Stayed 1 night in Jan 2024

4/10 Poor

Georgina

8 August 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Location was stunning. Didnt like the run down look and smell of the place, needs decorating and updating, would benefit from new carpets, curtains and shower cubicles, fire doors upstairs were constantly banging as people used them, not good for someone needing to sleep. The price paid reflects what it is and I would pay more if all matters were attended to.

Stayed 1 night in Jul 2022

2/10 Terrible

Sarah

24 October 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Black mould hotel of horrors

Awful mouldy and run down with a rude lady with long fair hair who welcomed us with the words “name” ! Our room was so dirty and run down with black mould on the bathroom ceiling it made us feel sick!

Stayed 1 night in Oct 2022

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