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King Minos Retreat Resort & Spa

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

King Minos Retreat Resort & Spa offers picturesque Cretan scenery. Enjoy a breakfast buffet, lounge by the pool, or book spa treatments. Two restaurants cater to diverse tastes. Eco-certified for sustainability. WiFi available in public areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Room service
  • Spa

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room Garden View

In-room safe, blackout drapes, soundproofing, iron/ironing board

Classic Room Garden View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room Sea View

Classic Room Sea View | In-room safe, blackout drapes, soundproofing, iron/ironing board

Classic Room Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Sea View Outdoor Hot Tub

Classic Double Sea View Outdoor Hot Tub | In-room safe, blackout drapes, soundproofing, iron/ironing board

Classic Double Sea View Outdoor Hot Tub

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room Sea View Private Pool

Classic Room Sea View Private Pool | In-room safe, blackout drapes, soundproofing, iron/ironing board

Classic Room Sea View Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Garden View Outdoor Hot Tub

Classic Double Garden View Outdoor Hot Tub | In-room safe, blackout drapes, soundproofing, iron/ironing board

Classic Double Garden View Outdoor Hot Tub

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room Garden View Private Pool

Classic Room Garden View Private Pool | In-room safe, blackout drapes, soundproofing, iron/ironing board

Classic Room Garden View Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Garden View

Family Room, Garden View | In-room safe, blackout drapes, soundproofing, iron/ironing board

Family Room, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room Garden View Private Pool

Family Room Garden View Private Pool | In-room safe, blackout drapes, soundproofing, iron/ironing board

Family Room Garden View Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Petit Suites Garden View

Petit Suites Garden View | In-room safe, blackout drapes, soundproofing, iron/ironing board

Petit Suites Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Petite Suite Sea View Outdoor Hot Tub

Petite Suite Sea View Outdoor Hot Tub | In-room safe, blackout drapes, soundproofing, iron/ironing board

Petite Suite Sea View Outdoor Hot Tub

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Petit Suites Sea View Private Pool

In-room safe, blackout drapes, soundproofing, iron/ironing board

Petit Suites Sea View Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Serenity Suite Sea View

Serenity Suite Sea View | In-room safe, blackout drapes, soundproofing, iron/ironing board

Serenity Suite Sea View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Suite Sea View Hot Tub

Signature Suite Sea View Hot Tub | In-room safe, blackout drapes, soundproofing, iron/ironing board

Signature Suite Sea View Hot Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Sanctuary Suites Sea View Private Pool

Sanctuary Suites Sea View Private Pool | In-room safe, blackout drapes, soundproofing, iron/ironing board

Sanctuary Suites Sea View Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room for Single Use

In-room safe, blackout drapes, soundproofing, iron/ironing board

Classic Room for Single Use

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Garden Oasis Suite Private Pool

Garden Oasis Suite Private Pool | In-room safe, blackout drapes, soundproofing, iron/ironing board

Garden Oasis Suite Private Pool

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room Garden View Sharing Pool

Classic Room Garden View Sharing Pool | In-room safe, blackout drapes, soundproofing, iron/ironing board

Classic Room Garden View Sharing Pool

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

About the neighborhood

Map
Adamaki Str, Limenas Chersonisou, Hersonissos, Heraklion, 700 14

What's nearby

  • Crete Golf Club - 5 min drive - 2.7 km
  • Acqua Plus Water Park - 5 min drive - 3.5 km
  • Star Beach Water Park - 5 min drive - 3.8 km
  • Aquaworld Aquarium - 6 min drive - 4.6 km
  • Port of Hersonissos - 7 min drive - 5.3 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 15 min drive

Restaurants

  • ‪m2 - ‬2 min drive
  • ‪Areston - ‬4 min drive
  • ‪Pithari - ‬3 min drive
  • ‪Lobby bar Village Heights - ‬4 min drive
  • ‪Γρηγόρης - ‬4 min drive

About this property

King Minos Retreat Resort & Spa

Luxury hotel near Aquaworld Aquarium
Located close to Acqua Plus Water Park and Crete Golf Club, King Minos Retreat Resort & Spa provides a free breakfast buffet, a poolside bar, and a garden. Take some time to relax at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • A 24-hour front desk, luggage storage, and smoke-free premises
  • An elevator and a front-desk safe
Room features
All 140 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like safes and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 50-inch flat-screen TVs with satellite channels
  • Free infant beds, coffee/tea makers, and heating

All inclusive details

All-inclusive room rates at King Minos Retreat Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Main Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • Elevator

More

  • Built in 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1039Κ014A2931900

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

King Minos Palace
King Minos Retreat & Spa
King Minos Retreat Resort Spa
King Minos Retreat Resort & Spa Hotel
King Minos Retreat Resort & Spa Hersonissos
King Minos Retreat Resort & Spa Hotel Hersonissos

Frequently asked questions

Does King Minos Retreat Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is King Minos Retreat Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at King Minos Retreat Resort & Spa?

Self parking is free at this property.

What time is check-in at King Minos Retreat Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at King Minos Retreat Resort & Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at King Minos Retreat Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is King Minos Retreat Resort & Spa located?

Situated near the beach, this luxury hotel is within 3 mi (5 km) of Aquaworld Aquarium, Acqua Plus Water Park, and Port of Hersonissos. Crete Golf Club and Star Beach Water Park are also within 3 mi (5 km).

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King Minos Retreat Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 51 reviews
Rating 8 - Good. 13 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anuujin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful! Loved the hot tub in room but it could be hotter!
Stayed 1 night in May 2025

8/10 Good

Gemma

Liked: Cleanliness
Room was lovely and tastefully decorated. There was however an awful drainage smell as you entered the room. This was raised with the hotel who seemed to just mask it with an air freshener. The hot tub was huge but uncomfortable as didn't have usual moulded seats in it and few bubbles. It was also quite dirty and the wood around it warped and worn so in need of some renovation. Food was delicious, staff ok although not as attentive as other hotels we've stayed at so was waiting a while to order drinks as couldn't help yourself despite all inclusive. Pool area was lovely although usual people reserving beds for hours these should be removed if no return after an hour). Short walk to beach and yes you do need to duck your head to walk under road to access it but not bad. Husband is 5'9" and this wasn't a problem. Despite some issues we enjoyed our stay and found it very relaxing which is what we wanted.
Lovely fire pit of an evening
Stayed 5 nights in Oct 2025

10/10 Excellent

anil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place...staff is very co-operative they do there bes to accomodate your needs.
Stayed 3 nights in Jul 2023

6/10 Okay

Jaskirat Kaur

Liked: Cleanliness
My room was smaller than the pictures on Expedia but fine for just me but would have been small if i was with another person. Cleaned daily and the facilities were good. The shower was lovely and the bed was comfortable. It would have been nice to have a bath and a larger room despite being a solo traveller. I saw the hotel was largely empty, i think they could have accomodated a free upgrade considering the rooms i saw empty on my floor and others. Staff were hit and miss. Pool staff were a tad dismissive of me (which i had to raise, only to be told they had problems with solo female travellers in the past) but restaurant staff, reception were very accommodating and pleasant. Lack of food choices (apparently this was down to it being end of season) A La Carte wasnt great. Drinks were nice but no afternoon snack bar food (only rolls and yogurts from a fridge outside. This is more a 4 star at a push, if i had to go again, i would book room only and eat out. The pool was freezing, i didnt go in once in 7 days and only used the indoor one. Spa was incredible and worth every penny. All in all i think i could have had a better stay elsewhere for hwat i spent i expected better and was disaapointed but loved Crete on the whole.
Stayed 7 nights in Oct 2025

8/10 Good

Ines

Liked: Amenities, property conditions & facilities
Tout était parfait Buffet, serveurs, personnel, propreté et entretien de l’hôtel Juste seul bémol le ménage en chambre Notre terasse avec piscine n’a jamais été nettoyé La piscine est bien lavé tous les matins Mais le ménage en chambre est inexistant La table non plus n’a jamais été nettoyé c’est dommage Le reste tout était incroyable je recommande
Stayed 12 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King Minos is a beautiful resort. We have just returned from our 2nd visit in 12 months and it is our favourite place to spend our holidays. The resort is stunning and the perfect place to have a relaxing holiday but close enough to the town to explore if you feel the need to. However, for us the staff at King Minos are what makes it exceptional. Nothing is ever too much, they make you feel so welcome and have always taken such good care of us, going above and beyond what would ever be expected of them. They are what makes this resort 5 stars and makes us want to keep going back.
Stayed 9 nights in Oct 2025

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt!
Stayed 9 nights in Sep 2025

10/10 Excellent

Abigail Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really enjoyable week at this hotel. The rooms and facilities were very clean, and the staff were consistently friendly and helpful throughout our stay. The all-inclusive option was great value, and overall we had a relaxing and positive experience. The only small downside was that the buffet options for breakfast, lunch and dinner became a little repetitive over the week, although the food itself was of good quality and nicely presented. Overall, we would definitely recommend this hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Service war top
Stayed 3 nights in Aug 2025

10/10 Excellent

Rima

Liked: Cleanliness
Alles super
Stayed 5 nights in Aug 2025

10/10 Excellent

Gbemisola

Liked: Cleanliness, amenities, property conditions & facilities
Staff are supper friendly we had such a lovely time. It was my husbands birthday and they even sent a cake to the room as a surprise and the cake was so nice. Thank you for a lovely stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Katie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Aesthetically pleasing but nothing more

We stayed for 5 nights in July in a double room with private hot tub sea view. To start with the pro’s - the aesthetics and views of the hotel is amazing. The rooms are fantastic, the balcony and the hot tub itself is a very decent size. Purely on aesthetics, you can’t fault the hotel at all. However that seems to be the only selling point. The food and drinks were awful and really let the hotel down. The drinks were very inconsistent - in the dinner buffet you could have cocktails on the all inclusive, and these were often decent. However when you go to the pool bar for drinks after dinner, they were awful. The service is slow, they appear very understaffed. They seemed to be big on table service but would never come over. Wouldn’t mind going to the bar to grab the drink myself - but when you do they then tell you to sit down and they’ll bring it over, adding to the wait. Buffet food was quite limited and was awful. Nice view whilst eating. Basic bits were okay. We booked the A La Carte restaurant for our final night and was looking forward to not having the buffet food again, however after visiting the A La Carte we wish we had the buffet. The A La Carte was worse. Very limited choice, tiny portions, taste wise very basic/not nice at all. We aren’t fussy eaters yet we were very dissapointed and still hungry after. A lot of the food is frozen and just reheated - it states this on their menu, so the majority aren’t even cooked fresh - not good for an A La Carte treat?!
Stayed 5 nights in Jun 2025

10/10 Excellent

Halis Ibrahim

Liked: Cleanliness, amenities, property conditions & facilities
Vi blev jätteglada att vi valde rätt ställe.
Stayed 7 nights in Jun 2025

6/10 Okay

Nilo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself is modern and clean, and the overall vibe is more for younger guests, mostly in their 20s and 30s. Unfortunately, the experience didn’t meet expectations for a supposed 5-star stay. The All-Inclusive package was quite limited — after midnight, nothing was included, and even during the day, only one drink per person was allowed per visit to the bar, which felt restrictive. On top of that, several basic cocktails weren’t included, despite being made with the same ingredients as the ones that were. The food also wasn’t up to the standard you'd expect from a 5-star hotel — both in terms of variety and quality. We also weren’t able to book the à la carte restaurant, even though it was visibly empty when we asked. Staff were okay, but the overall service and offering didn’t justify the price or the rating.
Stayed 1 night in Jun 2025

8/10 Good

Bünyamin

Liked: Cleanliness, amenities, property conditions & facilities
Wir hatten zuerst einen Zimmer was den ganzen Tag schattig war (nicht optimal für Zimmer mit eigenem Pool). Nach Rücksprache mit der Rezeption wurde uns netterweise ein anderes Zimmer angeboten, was wir akzeptiert haben. Ansonsten gut zum Erholen. Anlage sehr sauber und Essen war gut (vor allem Desserts) aber etwas wenig Auswahl insgesamt. In allem zu empfehlen. Punktabzug weil es keinen Privatstrand gibt, die Umgebung / Standort der Anlage nicht optimal ist und es viele Ameisen auf der Terrasse gibt.
Stayed 5 nights in Jun 2025

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salle de sport petite donc rapidement occupée. Les chambres à proximité des locaux pour le personnel de ménage peuvent se révéler un peu bruyantes tôt le matin…
Stayed 4 nights in May 2025

10/10 Excellent

fabien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel et prestations magnifiques. Très belle décoration. Taille d’hôtel relativement intimiste malgré un séjour en plein mois d’août. T’es bon rapport qualité prix
Stayed 6 nights in Aug 2024

6/10 Okay

geraldine

Liked: Cleanliness, staff & service, property conditions & facilities

Bel hôtel mais manque d'intimité sur les terrasses

Sensation mitigée. J'avais réservée une chambre avec Jacuzzi sur la terrasse hors à aucun moment il n'était mentionné l'absence totale d'intimité car cette terrasse est situé à 1 m et au même niveau qu'une allée de l'hôtel . Il n'y a même pas de barrière pour séparer. Néanmoins j'ai été changée de chambre suite à cette réclamation, et surclassee.mais la nouvelle chambre n'était pas prête et sentait le renfermé. Dommage. Personnel sympathique cependant et très belle piscine.
Stayed 1 night in Oct 2024

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing peaceful stay and lovely staff…close to places to rent cars and bikes etc and a short 10min walk to a whole strip of places to eat and smaller shops.
Stayed 5 nights in Oct 2024

10/10 Excellent

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top nice hotel with ordinary food standard

Very nice hotel. The hotel and surroundings were top class. The food, both breakfast and dinner buffet were not the same very high level - just ordinary
Stayed 1 night in Oct 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, decided to pick this hotel for my solo trip and it was amazing. I felt safe and the room and pool area was beautiful. Also the staff are all very lovely
Stayed 5 nights in Oct 2024

8/10 Good

David Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel à taille humaine avec un personnel accueillant et souriant. La chambre est fidèle au descriptif et offre un confort sans pareil. La clientèle est dans l’ensemble respectueuse. La piscine et les abords sont calmes, idéal pour se reposer. Certains se plaindront de l’absence d’animation d’autres s’en réjouiront. Le buffet est de très bonne qualité et très varié. Petit bémol néanmoins pour la formule all inclusive qui n’offre que très peu de choix sur le "snacking " en journée. La situation géographique de l’hôtel situé à seulement 20 minutes de l’aéroport, n’est malheureusement pas idéale car très enclavée. Il faut prévoir la location d’une voiture pour idéalement visiter les environs. L’hôtel propose ce service à des prix intéressants. Je recommande vivement cet établissement.
Stayed 5 nights in Sep 2024

8/10 Good

Erika Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön und sauber! Das Essen war jetzt leider nicht spektakulär… etwas enttäuscht mit der Qualität und der Sauberkeit des Geschirrs.
Stayed 5 nights in Aug 2024

8/10 Good

Ellory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and attentive in particular the bar staff in both the evening at morning. All went above and beyond to make sure everyone was served and having a great time. Abdul asahe and gobi were excellent in the dinning area and were ao warm and welcoming.
Stayed 7 nights in Aug 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein tolles Zimmer mit Privatpool, waren aber auch an dem wunderschönen großen Pool mit den kostenfreien Cabanas. Das hat uns sehr gut gefallen. Das Essen war sehr lecker, man hat immer was gefunden. Abends kann man an der Poolbar chillen oder durch die quirlige Fußgängerzone/Strandpromenade laufen. Lediglich die Damen und Herren an der Rezeption waren etwas reserviert. Wir haben beim Betreten des Hotels oder auch während des Tages immer gegrüßt und es hat nie jemand zurückgegrüßt. Das gehört zu einem 5 Sterne Hotel dazu. Außerdem bieten andere Hotels dieser Kategorie jeden Tag mind. eine Flasche Wasser auf dem Zimmer. Wir hatten für 3 Personen eine und das auch nur am ersten Tag. Der bereitgestellte Raki am ersten Abend wurde direkt am nächsten Tag wieder abgeräumt, obwohl wir noch nicht mal davon probiert hatten. Das haben wir nicht verstanden. Aber ansonsten würden wir jederzeit wieder dieses Hotel buchen.
Stayed 7 nights in Aug 2024